Shame on you Dell!!

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  • c_hegge
    Badcaps Legend
    • Sep 2009
    • 5219
    • Australia

    #1

    Shame on you Dell!!

    So, I had to fix up a Dell Studio XPS 8100 desktop PC the other day. Among other things I had to clean out the dust and after pulling off the side panel, a somewhat disturbing design flaw caught my eye. The PC uses a Radeon 5770 Gaphics card, and has a steel bracket which screws to the case near the HDD bay to hold it in position. The wires for the HDD's SATA power connector run right under it, but unfortunately, the bracket doesn't have folded edges, and had chafed the wires . I covered the edges of the bracket in tape before putting it back together.
    Attached Files
    Last edited by c_hegge; 12-02-2013, 03:26 AM.
    I love putting bad caps and flat batteries in fire and watching them explode!!

    No wonder it doesn't work! You installed the jumper wires backwards

    Main PC: Core i7 3770K 3.5GHz, Gigabyte GA-Z77M-D3H-MVP, 8GB Kingston HyperX DDR3 1600, 240GB Intel 335 Series SSD, 750GB WD HDD, Sony Optiarc DVD RW, Palit nVidia GTX660 Ti, CoolerMaster N200 Case, Delta DPS-600MB 600W PSU, Hauppauge TV Tuner, Windows 7 Home Premium

    Office PC: HP ProLiant ML150 G3, 2x Xeon E5335 2GHz, 4GB DDR2 RAM, 120GB Intel 530 SSD, 2x 250GB HDD, 2x 450GB 15K SAS HDD in RAID 1, 1x 2TB HDD, nVidia 8400GS, Delta DPS-650BB 650W PSU, Windows 7 Pro
  • ratdude747
    Black Sheep
    • Nov 2008
    • 17136
    • USA

    #2
    Re: Shame on you Dell!!

    Yeah, the edges should have been folded or the like. Whoops.

    I personally would have filed the edge smooth with a needle file but tape works too *comes from the guy who used to own a shuttle XPC with a drive caddy covered in tape, due to it shorting a large TV tuner card*
    sigpic

    (Insert witty quote here)

    Comment

    • trodas
      Badcaps Veteran
      • Jan 2006
      • 770
      • Czech republic

      #3
      Re: Shame on you Dell!!

      ...and these sharp edges are even cuting people hands! Many times it happend for me, that the computer I building took some more of my blood as sample...

      Damn vampires!

      (this is really shamefull for a respected Dell PC making company)
      "It is dangerous to be right in matters on which the established authorities are wrong." - Voltaire
      "I believe that all the people who stand to profit by a war and who help provoke it should be shot on the first day it starts..." - Hemingway my config - my caps

      Comment

      • PeteS in CA
        Badcaps Legend
        • Aug 2005
        • 3579
        • USA, Unsure of Planet

        #4
        Re: Shame on you Dell!!

        While at Delta I removed and installed a P/S in an Apple drop-side case quite a few times, and got sliced more than once.

        BTW, I would not recommend using a file to deburr edges in a computer case. Metal particles being circulated around the computer case by the fan might not be a good thing.
        PeteS in CA

        Power Supplies should be boring: No loud noises, no bright flashes, and no bad smells.
        ****************************
        To kill personal responsibility, initiative or success, punish it by taxing it. To encourage irresponsibility, improvidence, dependence and failure, reward it by subsidizing it.
        ****************************

        Comment

        • Nitro468
          Senior Member
          • Oct 2013
          • 65
          • USA

          #5
          Re: Shame on you Dell!!

          Foam weatherstripping tape makes nice padding, doesn't look too shabby either. I remember the 1st time I bought a quality case (Antec) back in the day. I did not even have to wear gloves.

          Comment

          • Kiriakos GR
            Banned
            • May 2012
            • 940
            • Greece

            #6
            Re: Shame on you Dell!!

            This Radeon 5770 it is a monster, I love my Vapor-X

            Comment

            • ratdude747
              Black Sheep
              • Nov 2008
              • 17136
              • USA

              #7
              Re: Shame on you Dell!!

              Originally posted by PeteS in CA
              While at Delta I removed and installed a P/S in an Apple drop-side case quite a few times, and got sliced more than once.

              BTW, I would not recommend using a file to deburr edges in a computer case. Metal particles being circulated around the computer case by the fan might not be a good thing.
              That's why you clean up your mess when you're done.. Handi-vacs and magnets are good for this. I've metalworked cases before, never had an issue.
              sigpic

              (Insert witty quote here)

              Comment

              • c_hegge
                Badcaps Legend
                • Sep 2009
                • 5219
                • Australia

                #8
                Re: Shame on you Dell!!

                An easy way around that would also be to remove the bracket from the case before filing it. In this case, however (pun intended) I didn't have a file available, so duct tape had to do.
                I love putting bad caps and flat batteries in fire and watching them explode!!

                No wonder it doesn't work! You installed the jumper wires backwards

                Main PC: Core i7 3770K 3.5GHz, Gigabyte GA-Z77M-D3H-MVP, 8GB Kingston HyperX DDR3 1600, 240GB Intel 335 Series SSD, 750GB WD HDD, Sony Optiarc DVD RW, Palit nVidia GTX660 Ti, CoolerMaster N200 Case, Delta DPS-600MB 600W PSU, Hauppauge TV Tuner, Windows 7 Home Premium

                Office PC: HP ProLiant ML150 G3, 2x Xeon E5335 2GHz, 4GB DDR2 RAM, 120GB Intel 530 SSD, 2x 250GB HDD, 2x 450GB 15K SAS HDD in RAID 1, 1x 2TB HDD, nVidia 8400GS, Delta DPS-650BB 650W PSU, Windows 7 Pro

                Comment

                • kc8adu
                  Super Moderator
                  • Nov 2003
                  • 8832
                  • U.S.A!

                  #9
                  Re: Shame on you Dell!!

                  dell done with bad caps and moved on to ginsu cases?

                  Comment

                  • Pentium4
                    CapXon Be Gone
                    • Sep 2011
                    • 3741
                    • USA

                    #10
                    Re: Shame on you Dell!!

                    Is the reason you had to fix this thing in the first place because of KZJ capacitors?

                    In this case, however (pun intended)
                    HA

                    Comment

                    • c_hegge
                      Badcaps Legend
                      • Sep 2009
                      • 5219
                      • Australia

                      #11
                      Re: Shame on you Dell!!

                      ^
                      No. Malware. I think the caps were mostly Panny
                      I love putting bad caps and flat batteries in fire and watching them explode!!

                      No wonder it doesn't work! You installed the jumper wires backwards

                      Main PC: Core i7 3770K 3.5GHz, Gigabyte GA-Z77M-D3H-MVP, 8GB Kingston HyperX DDR3 1600, 240GB Intel 335 Series SSD, 750GB WD HDD, Sony Optiarc DVD RW, Palit nVidia GTX660 Ti, CoolerMaster N200 Case, Delta DPS-600MB 600W PSU, Hauppauge TV Tuner, Windows 7 Home Premium

                      Office PC: HP ProLiant ML150 G3, 2x Xeon E5335 2GHz, 4GB DDR2 RAM, 120GB Intel 530 SSD, 2x 250GB HDD, 2x 450GB 15K SAS HDD in RAID 1, 1x 2TB HDD, nVidia 8400GS, Delta DPS-650BB 650W PSU, Windows 7 Pro

                      Comment

                      • momaka
                        master hoarder
                        • May 2008
                        • 12170
                        • Bulgaria

                        #12
                        Re: Shame on you Dell!!

                        Good thing you checked. Last thing you want is an angry customer that complains their PC no longer works after you fixed it.
                        I always check everything regardless of what people tell me the problem is.

                        And yeah, Dell cases aren't the best. Personally, I hate the desktop full tower clam shells they had in the Pentium-4 era (like the GX260, GX270, and GX280). Mistreat it a little and their mechanism starts to lock on you and they become really hard to open.

                        Comment

                        • c_hegge
                          Badcaps Legend
                          • Sep 2009
                          • 5219
                          • Australia

                          #13
                          Re: Shame on you Dell!!

                          Yes, I remember the clam-shell tower cases. I've only had to work on a few of them, but I know what you mean. On one of them, the whole mechanism broke, and I never got it back together properly on one side.
                          I love putting bad caps and flat batteries in fire and watching them explode!!

                          No wonder it doesn't work! You installed the jumper wires backwards

                          Main PC: Core i7 3770K 3.5GHz, Gigabyte GA-Z77M-D3H-MVP, 8GB Kingston HyperX DDR3 1600, 240GB Intel 335 Series SSD, 750GB WD HDD, Sony Optiarc DVD RW, Palit nVidia GTX660 Ti, CoolerMaster N200 Case, Delta DPS-600MB 600W PSU, Hauppauge TV Tuner, Windows 7 Home Premium

                          Office PC: HP ProLiant ML150 G3, 2x Xeon E5335 2GHz, 4GB DDR2 RAM, 120GB Intel 530 SSD, 2x 250GB HDD, 2x 450GB 15K SAS HDD in RAID 1, 1x 2TB HDD, nVidia 8400GS, Delta DPS-650BB 650W PSU, Windows 7 Pro

                          Comment

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