Vizio E7-E3 Black Screen

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  • BobbyG58
    Member
    • Sep 2018
    • 39
    • United States

    #1

    Vizio E7-E3 Black Screen

    I have a Vizio E7-E3 that started with half black screen and no the entire screen is black. The flashlight test shows the menu images.
    Since I am working on this 70" by myself, I am wondering if anyone thinks this is a board or LED strip issue or possibly a driver board/ LCD issue?
    I have searched for any photos of the back panel removed for this unit but have not found any online.
    I have not yet removed the back so I do not know what boards are in this unit.
    If it is possible that it is a board issue then I would go ahead with the repair. If it is a LED strip problem, I am not up to taking that on as I would be working in my garage and don't think it is clean enough due to saw dust and the like. I have a very clean garage I just don't think clean enough to keep the diffusers free of dust.
    If it could be a board issue, then I would appreciate any help in where to begin testing with my volt meter on this unit.
    I know it seems like a lazy question, but it is the size of the TV that makes it difficult for only me working on it.
  • mu2
    Badcaps Veteran
    • Oct 2009
    • 217

    #2
    Re: Vizio E7-E3 Black Screen

    Hi,
    I just fixed a E65u-D3 that I thought had bad leds. Fortunately, I checked the voltage going to the led strips on the power supply board and there was nothing. Since there was no power to the leds it also passed the "flashlight test". The actual problem was a bad diode and not the led strips.
    I don't have the power supply board number in my notes but maybe your set uses the same or similar supply.
    If you can find a photo of the power supply board for the E65U-D3 the part that I replaced was labeled D103 and was marked SF50JG.

    Mike

    Comment

    • BobbyG58
      Member
      • Sep 2018
      • 39
      • United States

      #3
      Re: Vizio E7-E3 Black Screen

      Update: I pulled the back.
      The unit has a Power Supply Board, Main Board and I believe a T-Con board
      1) I tested the power supply connector going to the Main board. The LED power is 57v on 4 pins. The voltages are not listed, only LED Out on those 4 Pins and other listed voltages on the power supply board are correct.
      2)The connector on the Main board going to what I believe to be the LEDs has Zero voltage on 4 red wire pins pins.
      3)From the main board to the T-Con, there is 12v on 4 red wire pins.

      I am guessing that this is a main board issue but not 100% sure.

      Comment

      • budwich
        Badcaps Legend
        • Jul 2015
        • 3097
        • Canada

        #4
        Re: Vizio E7-E3 Black Screen

        you will likely get better response if you post picture of the back layout so people can see exactly how things are connected along with some good pictures of the boards in question.

        Comment

        • BobbyG58
          Member
          • Sep 2018
          • 39
          • United States

          #5
          Re: Vizio E7-E3 Black Screen

          Originally posted by budwich
          you will likely get better response if you post picture of the back layout so people can see exactly how things are connected along with some good pictures of the boards in question.
          Power Supply to Main Board on LED out is 57v on 4 pins
          16v on other listed Pins on power supply
          Main Board to T-con 12v on 4 pins
          Main board to LED 0v on 4 pins
          Attached Files

          Comment

          • nomoresonys
            Badcaps Legend
            • Jan 2013
            • 12196
            • U.S.

            #6
            Re: Vizio E7-E3 Black Screen

            Check the voltage between the big filter capacitors, C1 and C2, negative meter lead on negative leg positive on positive leg, check with tv in standby/plugged in but off, then turn tv on see if it changes, report voltages here, AS ALWAYS BE VERY CAREFUL AS THIS IS THE HIGH VOLTAGE/DEADLY SIDE OF THE BOARD.

            Comment

            • BobbyG58
              Member
              • Sep 2018
              • 39
              • United States

              #7
              Re: Vizio E7-E3 Black Screen

              Originally posted by nomoresonys
              Check the voltage between the big filter capacitors, C1 and C2, negative meter lead on negative leg positive on positive leg, check with tv in standby/plugged in but off, then turn tv on see if it changes, report voltages here, AS ALWAYS BE VERY CAREFUL AS THIS IS THE HIGH VOLTAGE/DEADLY SIDE OF THE BOARD.
              Standby on C1 and C2 is 168v on both
              Power on on C1 and C2 is 297v on both

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #8
                Re: Vizio E7-E3 Black Screen

                1) Main/LED driver board: I cannot read the P/N as printed on the sticker.
                2) You need to report the Voltage readings of all the pins of the LED connector.
                3) You need to provide straight shot picture of the whole top side of the Main/LED driver board.
                4) Did you see the backlights even flash on for seconds?
                5) What are the Voltage reading of all the pins of the power supply connector that goes to the main board? You report the LED out Voltage but not the control Voltages, I.E. VSNS, AC-DET, PS-ON.
                Last edited by budm; 12-17-2018, 10:01 PM.
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • nomoresonys
                  Badcaps Legend
                  • Jan 2013
                  • 12196
                  • U.S.

                  #9
                  Re: Vizio E7-E3 Black Screen

                  "Power on on C1 and C2 is 297v on both" seems pretty low, pfc problem?

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12196
                    • U.S.

                    #10
                    Re: Vizio E7-E3 Black Screen

                    Shopjimmy pic. of powerboard. https://www.shopjimmy.com/vizio-09-7...ard-e70-e3.htm

                    Comment

                    • nomoresonys
                      Badcaps Legend
                      • Jan 2013
                      • 12196
                      • U.S.

                      #11
                      Re: Vizio E7-E3 Black Screen

                      A little strip replacement tute. if it comes to that, notice that the screen is very flimsy, thats why theyre so easy to break. https://www.youtube.com/watch?v=ocyEZ5eKjaU

                      Comment

                      • BobbyG58
                        Member
                        • Sep 2018
                        • 39
                        • United States

                        #12
                        Re: Vizio E7-E3 Black Screen

                        Originally posted by nomoresonys
                        A little strip replacement tute. if it comes to that, notice that the screen is very flimsy, thats why theyre so easy to break. https://www.youtube.com/watch?v=ocyEZ5eKjaU
                        If it comes to strip replacement, it will have to be done by someone else. My garage is not suitable for that repair. Although it is relatively clean, I do wood working and wouldn't want to risk throwing up any dust on the diffusers.

                        Comment

                        • BobbyG58
                          Member
                          • Sep 2018
                          • 39
                          • United States

                          #13
                          Re: Vizio E7-E3 Black Screen

                          Originally posted by budm
                          1) Main/LED driver board: I cannot read the P/N as printed on the sticker.
                          2) You need to report the Voltage readings of all the pins of the LED connector.
                          3) You need to provide straight shot picture of the whole top side of the Main/LED driver board.
                          4) Did you see the backlights even flash on for seconds?
                          5) What are the Voltage reading of all the pins of the power supply connector that goes to the main board? You report the LED out Voltage but not the control Voltages, I.E. VSNS, AC-DET, PS-ON.
                          1) The main Board does not have a bar code but the board number is 1P-0165X00-4011

                          2) The LED connector has Zero Volts on All pins going to the what I believe is the LED strips since the wires run under the back frame.

                          3) I will get a full shot of the main board later today

                          4) No backlight flash

                          5) I did check those pins but don't recall what they were and will get those later today.

                          Comment

                          • BobbyG58
                            Member
                            • Sep 2018
                            • 39
                            • United States

                            #14
                            Re: Vizio E7-E3 Black Screen

                            Originally posted by mu2
                            Hi,
                            I just fixed a E65u-D3 that I thought had bad leds. Fortunately, I checked the voltage going to the led strips on the power supply board and there was nothing. Since there was no power to the leds it also passed the "flashlight test". The actual problem was a bad diode and not the led strips.
                            I don't have the power supply board number in my notes but maybe your set uses the same or similar supply.
                            If you can find a photo of the power supply board for the E65U-D3 the part that I replaced was labeled D103 and was marked SF50JG.

                            Mike
                            Here is the bar code label of the power supply that is on this unit.
                            Attached Files

                            Comment

                            • budm
                              Badcaps Legend
                              • Feb 2010
                              • 40746
                              • USA

                              #15
                              Re: Vizio E7-E3 Black Screen

                              2) The LED connector has Zero Volts on All pins going to the what I believe is the LED strips since the wires run under the back frame.
                              So even the all the red wires on that LED connector have ZERO Volt with ref to chassis GND? If that is the case, then I will need to see the bottom side of the main board too.
                              "1P-0165X00-4011" that is blank PCB P/N, there is sticker right next to the LVDS connector that goes to the T-CON board, the numbers printed on that sticker is what we need to identify the PCBA P/N.
                              BTW, TV model number is E70-E3, correct? Not E7-E3.
                              Last edited by budm; 12-18-2018, 10:26 AM.
                              Never stop learning
                              Basic LCD TV and Monitor troubleshooting guides.
                              http://www.badcaps.net/forum/showthr...956#post305956

                              Voltage Regulator (LDO) testing:
                              http://www.badcaps.net/forum/showthr...999#post300999

                              Inverter testing using old CFL:
                              http://www.badcaps.net/forum/showthr...er+testing+cfl

                              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                              http://s807.photobucket.com/user/budm/library/

                              TV Factory reset codes listing:
                              http://www.badcaps.net/forum/showthread.php?t=24809

                              Comment

                              • BobbyG58
                                Member
                                • Sep 2018
                                • 39
                                • United States

                                #16
                                Re: Vizio E7-E3 Black Screen

                                Originally posted by nomoresonys
                                "Power on on C1 and C2 is 297v on both" seems pretty low, pfc problem?
                                What are you thinking the voltage should be?

                                Comment

                                • BobbyG58
                                  Member
                                  • Sep 2018
                                  • 39
                                  • United States

                                  #17
                                  Re: Vizio E7-E3 Black Screen

                                  Originally posted by budm
                                  2) The LED connector has Zero Volts on All pins going to the what I believe is the LED strips since the wires run under the back frame.
                                  So even the all the red wires on that LED connector have ZERO Volt with ref to chassis GND? If that is the case, then I will need to see the bottom side of the main board too.
                                  "1P-0165X00-4011" that is blank PCB P/N, there is sticker right next to the LVDS connector that goes to the T-CON board, the numbers printed on that sticker is what we need to identify the PCBA P/N.
                                  BTW, TV model number is E70-E3, correct? Not E7-E3.
                                  The Model is E70-E3 Serial Number LFTRVRDS3606234

                                  In the 185418 photo the LED connector is the top connector going to the panel as shown in the 185826 photo. I checked all pins on that connector and all had zero volts with the unit turned on and grounded to the chassis.

                                  The lower Connector is the harness coming from the PSB and I will get all voltages later today.

                                  Also, when checking the VSNS AC Detect and PS_On, should those be checked with the unit on or Off or when booting the Unit?
                                  Attached Files
                                  Last edited by BobbyG58; 12-18-2018, 10:53 AM.

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #18
                                    Re: Vizio E7-E3 Black Screen

                                    https://www.badcaps.net/forum/attach...5&d=1545151445
                                    The LED connector (the one on the left in the picture), how many red wires and Black wires? I expect to see Voltages on the red wires, if I am correct, all the red wires should be all tied together to feed the + Voltage to the LED strip's Anode.
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

                                    • nomoresonys
                                      Badcaps Legend
                                      • Jan 2013
                                      • 12196
                                      • U.S.

                                      #19
                                      Re: Vizio E7-E3 Black Screen

                                      Originally posted by BobbyG58
                                      What are you thinking the voltage should be?
                                      Thinking 380-400 or so.

                                      Comment

                                      • nomoresonys
                                        Badcaps Legend
                                        • Jan 2013
                                        • 12196
                                        • U.S.

                                        #20
                                        Re: Vizio E7-E3 Black Screen

                                        Did you test all the pins on CN201? test in standby then hit power record both readings for all pins.
                                        Last edited by nomoresonys; 12-18-2018, 11:18 AM.

                                        Comment

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