No Backlight on Toshiba 32HL67U

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  • Misterkeeks
    Senior Member
    • Nov 2013
    • 74
    • America

    #1

    No Backlight on Toshiba 32HL67U

    The other day while the TV was on, it made a noise and the picture disappeared. Sound still works fine. I investigated further today and it looks like the TV works, it just doesn't have a backlight. It seems as though this could either be an inverter board issue or something with the backlight on the panel itself. I'm thinking about buying an inverter board and seeing what happens when I replace it.

    Does anyone know how to replace the inverter board on these, or have a service manual? Any other advice?

    Thanks!
  • Diah
    Badcaps Legend
    • Feb 2013
    • 6435
    • Germany

    #2
    Re: No Backlight on Toshiba 32HL67U

    Tow things you need to do before you go to buy any replacement

    1- did you try with torch light to see if there picture on screen to see while sound can hear ?

    2- post photo on whole boards of your Tv back to see how they are connected to each other
    Last edited by Diah; 08-15-2016, 03:38 PM.

    Comment

    • dick_barton
      Badcaps Legend
      • Aug 2015
      • 6643
      • Wales

      #3
      Re: No Backlight on Toshiba 32HL67U

      Download the service manual

      http://elektrotanya.com/toshiba_32hl.../download.html
      Willing to help but I'm no expert.

      Comment

      • Andrew F. Ali
        Badcaps Legend
        • Jan 2014
        • 2450
        • Trinidad & Tobago

        #4
        Re: No Backlight on Toshiba 32HL67U

        Originally posted by dick_barton
        Site says file corrupted........Could you please upload the file for us????

        Comment

        • Misterkeeks
          Senior Member
          • Nov 2013
          • 74
          • America

          #5
          Re: No Backlight on Toshiba 32HL67U

          Originally posted by Diah
          Tow things you need to do before you go to buy any replacement

          1- did you try with torch light to see if there picture on screen to see while sound can hear ?

          2- post photo on whole boards of your Tv back to see how they are connected to each other
          TV works (tried with a flashlight, can make out the screen being on), but there is no backlight.

          I will try and take a picture of the TV sometime soon.

          Originally posted by dick_barton
          Thanks. Too bad that it isn't in PDF form, it will be a pain to get this Zeus stuff working...

          Originally posted by Andrew F. Ali
          Site says file corrupted........Could you please upload the file for us????
          The file isn't corrupted, there is just no preview because it is not a PDF file. To download, scroll down past the preview window and click on the download link- I have attached a picture for you.
          Attached Files

          Comment

          • mmartell
            Badcaps Legend
            • Oct 2013
            • 3189
            • Canada

            #6
            Re: No Backlight on Toshiba 32HL67U

            Yes, more than likely you need a new inverter (or repair the one you have).

            Check all fuses on the inverter, I bet one is open.

            Comment

            • dick_barton
              Badcaps Legend
              • Aug 2015
              • 6643
              • Wales

              #7
              Re: No Backlight on Toshiba 32HL67U

              Originally posted by Andrew F. Ali
              Site says file corrupted........Could you please upload the file for us????
              It is a zip file and not a pdf file which is why it says may be a corrupted pdf file.
              Willing to help but I'm no expert.

              Comment

              • vinceroger69
                Badcaps Legend
                • Mar 2012
                • 6714
                • uk

                #8
                Re: No Backlight on Toshiba 32HL67U

                yes the files are ok once unzipped but you will need the ZEUS ENGINE software on your pc
                http://elektrotanya.com/toshiba_zeus.../download.html

                Comment

                • dick_barton
                  Badcaps Legend
                  • Aug 2015
                  • 6643
                  • Wales

                  #9
                  Re: No Backlight on Toshiba 32HL67U

                  Originally posted by vinceroger69
                  yes the files are ok once unzipped but you will need the ZEUS ENGINE software on your pc
                  http://elektrotanya.com/toshiba_zeus.../download.html
                  Thanks. I only took a quick peek at it but did not attempt to download.
                  Willing to help but I'm no expert.

                  Comment

                  • vinceroger69
                    Badcaps Legend
                    • Mar 2012
                    • 6714
                    • uk

                    #10
                    Re: No Backlight on Toshiba 32HL67U

                    ive never had much luck in getting zeus to work i think budm has has this issue in the past too with this toshiba software.

                    Comment

                    • dick_barton
                      Badcaps Legend
                      • Aug 2015
                      • 6643
                      • Wales

                      #11
                      Re: No Backlight on Toshiba 32HL67U

                      Best to start without the manual and follow Diah suggestion in the earlier post.

                      Edit
                      Is there any blinking led sequence or just sound and no backlights
                      Last edited by dick_barton; 08-16-2016, 04:29 AM.
                      Willing to help but I'm no expert.

                      Comment

                      • budm
                        Badcaps Legend
                        • Feb 2010
                        • 40746
                        • USA

                        #12
                        Re: No Backlight on Toshiba 32HL67U

                        Is this your inverter board?
                        http://www.shopjimmy.com/samsung-inv...t-inverter.htm
                        Samsung INVST320T (HS320WK12) Backlight Inverter

                        The service manual does not have any info for the Inverter board.
                        What Voltage testing, fuses testing, etc have you done so far?

                        Picture provided by shopjimmy.
                        BTW, I installed ZEUS and the necessary files from AUTODESK, AKAMAI on my old XP machine to be able to view the service manual.
                        Attached Files
                        Last edited by budm; 08-16-2016, 11:20 AM.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment

                        • Misterkeeks
                          Senior Member
                          • Nov 2013
                          • 74
                          • America

                          #13
                          Re: No Backlight on Toshiba 32HL67U

                          Finally was able to open the tv and test voltages. Here is an overview picture of the boards.



                          And a better overview:


                          I started testing with the leftmost connector located on the top orange board (the cables, not the metal part connecting boards). Here's a picture of the orange board itself:



                          And here is the connector itself.



                          Here are the voltages on the connector:
                          VCC_LCD....5.1V on, 0 off
                          VCC_LCD....5.1V on, 0 off
                          3.3VD2.......3.41V on, 0 off
                          3.3VD2.......3.41V on, 0 off
                          3.3VD1.......3.41V on, 0 off

                          and on the next connector:

                          VCC_DDR....3.41V on, 0 off
                          6VD............6.39Von, 0 off
                          18VD..........19.61V on, 0 off

                          These are the next connectors. They are located vertically on the rightmost side:


                          18V............19.61V on, 17.97 off
                          40V............44.9V on, 42.4 off
                          Audio_VCC..28.7V on, 0 off
                          Power_SIG..3.28V on, 0 off
                          5V..............4.91V on, 5.00 off

                          24V_INV......23.9V on, 0 off
                          6V..............6.43V on, 6.46 off
                          12V.............11.87V on, 12.17 off


                          On the inverter, I only tested the VCC pins. They were all 23.9 volts

                          Originally posted by budm
                          Is this your inverter board?
                          http://www.shopjimmy.com/samsung-inv...t-inverter.htm
                          Samsung INVST320T (HS320WK12) Backlight Inverter

                          The service manual does not have any info for the Inverter board.
                          What Voltage testing, fuses testing, etc have you done so far?

                          Picture provided by shopjimmy.
                          BTW, I installed ZEUS and the necessary files from AUTODESK, AKAMAI on my old XP machine to be able to view the service manual.
                          That appears to be my inverter. I put all of my voltage info above.

                          Originally posted by dick_barton
                          Best to start without the manual and follow Diah suggestion in the earlier post.

                          Edit
                          Is there any blinking led sequence or just sound and no backlights
                          It behaves just like normal, except this is not backlit.
                          Originally posted by mmartell
                          Yes, more than likely you need a new inverter (or repair the one you have).

                          Check all fuses on the inverter, I bet one is open.
                          I briefly looked at it and only saw one fuse, that had no resistance, so I assume it is good.
                          Attached Files
                          Last edited by Misterkeeks; 08-18-2016, 09:34 PM.

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #14
                            Re: No Backlight on Toshiba 32HL67U

                            'I briefly looked at it and only saw one fuse, that had no resistance, so I assume it is good.'
                            Do you mean the resistance shows <1 Ohm, right?
                            You should have 24VDC at both ends of the fuse with ref. to the chassis if the fuse is good.

                            https://www.badcaps.net/forum/attach...8&d=1471577178
                            What DCV do you have on pin 12: ENA (same as BL-ON), and pin 13: DIM?
                            Last edited by budm; 08-18-2016, 09:36 PM.
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

                            • Misterkeeks
                              Senior Member
                              • Nov 2013
                              • 74
                              • America

                              #15
                              Re: No Backlight on Toshiba 32HL67U

                              Originally posted by budm
                              'I briefly looked at it and only saw one fuse, that had no resistance, so I assume it is good.'
                              Do you mean the resistance shows <1 Ohm, right?
                              You should have 24VDC at both ends of the fuse with ref. to the chassis if the fuse is good.

                              https://www.badcaps.net/forum/attach...8&d=1471577178
                              What DCV do you have on pin 12: ENA (same as BL-ON), and pin 13: DIM?
                              Fuse shows 24V (23.9V) on both sides.

                              Pin 12 (ENA) is 4.48V.

                              For kicks I tested pins 11-14
                              14...3.11V (EX_DIM)
                              13...3.36V (DIM)
                              12...4.48V (ENA)
                              11...0.01V (ERROR-OUT)

                              Pins 14 and 11 do not have a wire corresponding to them on the cable.

                              Thanks for your help!

                              Comment

                              • budm
                                Badcaps Legend
                                • Feb 2010
                                • 40746
                                • USA

                                #16
                                Re: No Backlight on Toshiba 32HL67U

                                OK, you have all the correct Voltage and signals for the Inverter board to function, so you need new inverter board or you can try fixing it down to component level.
                                It is 32" TV so it is not worth that much.
                                Last edited by budm; 08-18-2016, 09:57 PM.
                                Never stop learning
                                Basic LCD TV and Monitor troubleshooting guides.
                                http://www.badcaps.net/forum/showthr...956#post305956

                                Voltage Regulator (LDO) testing:
                                http://www.badcaps.net/forum/showthr...999#post300999

                                Inverter testing using old CFL:
                                http://www.badcaps.net/forum/showthr...er+testing+cfl

                                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                http://s807.photobucket.com/user/budm/library/

                                TV Factory reset codes listing:
                                http://www.badcaps.net/forum/showthread.php?t=24809

                                Comment

                                • Misterkeeks
                                  Senior Member
                                  • Nov 2013
                                  • 74
                                  • America

                                  #17
                                  Re: No Backlight on Toshiba 32HL67U

                                  Originally posted by budm
                                  OK, you have all the correct Voltage and signals for the Inverter board to function, so you need new inverter board or you can try fixing it down to component level.
                                  It is 32" TV so it is not worth that much.
                                  Great, thanks for the info. I purchased this used inverter board for $17.79 on ebay. Hopefully it will work, not the end of the world if it doesn't.

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #18
                                    Re: No Backlight on Toshiba 32HL67U

                                    That is really good reasonable price.
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

                                    • Misterkeeks
                                      Senior Member
                                      • Nov 2013
                                      • 74
                                      • America

                                      #19
                                      Re: No Backlight on Toshiba 32HL67U

                                      Originally posted by budm
                                      That is really good reasonable price.
                                      The inverter board arrived yesterday. I installed it and everything was back to normal! Thanks so much for all of your help!

                                      Comment

                                      • budm
                                        Badcaps Legend
                                        • Feb 2010
                                        • 40746
                                        • USA

                                        #20
                                        Re: No Backlight on Toshiba 32HL67U

                                        That is great, $18 repair works + the knowledge you gain.
                                        Never stop learning
                                        Basic LCD TV and Monitor troubleshooting guides.
                                        http://www.badcaps.net/forum/showthr...956#post305956

                                        Voltage Regulator (LDO) testing:
                                        http://www.badcaps.net/forum/showthr...999#post300999

                                        Inverter testing using old CFL:
                                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                        http://s807.photobucket.com/user/budm/library/

                                        TV Factory reset codes listing:
                                        http://www.badcaps.net/forum/showthread.php?t=24809

                                        Comment

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