Windows 10 blues screen problem

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  • ErciaR
    Member
    • Aug 2020
    • 12
    • Sri Lanka

    #1

    Windows 10 blues screen problem

    I'm using a Windows 10 computer and everything was fine until yesterday.When I was working the PC suddenly became unresponsive for a few seconds, and then the screen turned completely in to blue and an error message appeared. Finally,it restarted itself.. I'm wondered what was happened and I haven't faced such an situation before. Why was that and is it a symbol of hardware fault of my PC?
  • diif
    Badcaps Legend
    • Feb 2014
    • 6978
    • England

    #2
    Re: Windows 10 blues screen problem

    What did the error message say ?

    Comment

    • Topcat
      The Boss Stooge
      • Oct 2003
      • 16955
      • United States

      #3
      Re: Windows 10 blues screen problem

      Yes, we definitely need to know the error message...
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      • Uranium-235
        Comrade Glimmer
        • Aug 2007
        • 5042
        • US

        #4
        Re: Windows 10 blues screen problem

        everybody has the windows 10 blues
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        ^If you have datasheets not listed PM me

        Comment

        • Topcat
          The Boss Stooge
          • Oct 2003
          • 16955
          • United States

          #5
          Re: Windows 10 blues screen problem

          Originally posted by Uranium-235
          everybody has the windows 10 blues
          LOL...
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          • stj
            Great Sage 齊天大聖
            • Dec 2009
            • 30917
            • Albion

            #6
            Re: Windows 10 blues screen problem

            i dont.

            Comment

            • desert-rat
              Badcaps Legend
              • Mar 2014
              • 4103
              • USA

              #7
              Re: Windows 10 blues screen problem

              No windows blues here .. I use Linux mint.

              Comment

              • ErciaR
                Member
                • Aug 2020
                • 12
                • Sri Lanka

                #8
                Re: Windows 10 blues screen problem

                "Your PC ran into a problem and need to restart......" appeared on the screen and progress percentage was displayed..When reached to 100% it restarted itself

                Comment

                • RJARRRPCGP
                  Badcaps Legend
                  • Jul 2004
                  • 6301
                  • USA

                  #9
                  Re: Windows 10 blues screen problem

                  There's an error code a bit lower on that screen.

                  If it says "PAGE_FAULT_IN_NON_PAGED_AREA" or "BAD_POOL_HEADER", reseat the RAM.
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                  • Uranium-235
                    Comrade Glimmer
                    • Aug 2007
                    • 5042
                    • US

                    #10
                    Re: Windows 10 blues screen problem

                    I use windows 10 and have worked on many windows 10 systems. So far I have yet to have any problems with it. Of course the ones I have encountered are usually 1903 and higher.

                    biggest pita sometimes is no F8 to safe boot, a no real way to enable it except to bring up a big menu every time. Big fail for techs but you can manually disable/enable it from USB without having to boot the OS, so mixed blessing

                    Techs have to learn 10, cause pretty much everyone is moving to it eventually, even if you're not using it yourself

                    I actually like it. Still use 7 on my shop box (will use both on my 'new' shop box). But for my gaming system it's practically required
                    Cap Datasheet Depot: http://www.paullinebarger.net/DS/
                    ^If you have datasheets not listed PM me

                    Comment

                    • Topcat
                      The Boss Stooge
                      • Oct 2003
                      • 16955
                      • United States

                      #11
                      Re: Windows 10 blues screen problem

                      Originally posted by Uranium-235
                      Techs have to learn 10, cause pretty much everyone is moving to it eventually, even if you're not using it yourself
                      That's where I'm at with it... Unfortunately, it's where things are headed. If I sell a refurbed system, I recommend 7 but also offer 10....user's choice. If it's a modern game rig, I recommend 10. It mainly depends on the users' needs. Right now it's probably a 50/50 one way or the other....which increased over the last year. Once denutted and modified, I can have it looking & functioning like 'old world' windows versus the fisher-price toy interface that should be named 'my first operating system'...
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                      • R_J
                        Badcaps Legend
                        • Jun 2012
                        • 9514
                        • Canada

                        #12
                        Re: Windows 10 blues screen problem

                        I have'nt tried this yet but you should be able to enable F8 (safe mode) in windows 10 with the following:
                        In an elevated command prompt enter:
                        bcdedit /set {default} bootmenupolicy legacy
                        Then you should be able to hit F8 to enter safe mode when booting
                        I see if Fast Boot is enabled in UEFI firmware, there willnot be enough time to press F8 before windows starts
                        Last edited by R_J; 09-02-2020, 07:39 PM.

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                        • stj
                          Great Sage 齊天大聖
                          • Dec 2009
                          • 30917
                          • Albion

                          #13
                          Re: Windows 10 blues screen problem

                          the problem with offering any form of windows that still has updates is your gonna get blamed when the shit breaks.

                          i fix hardware and test it with a livedisk - o.s. is NOT my problem and i wont even discuss it with people.

                          Comment

                          • Topcat
                            The Boss Stooge
                            • Oct 2003
                            • 16955
                            • United States

                            #14
                            Re: Windows 10 blues screen problem

                            Originally posted by stj
                            the problem with offering any form of windows that still has updates is your gonna get blamed when the shit breaks.

                            i fix hardware and test it with a livedisk - o.s. is NOT my problem and i wont even discuss it with people.
                            I don't cover any OS as part of the warranty, only hardware. If a customer (or an update) break the OS, you can't really turn a customer away and not fix it. I won't do it for free though.
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                            • ChaosLegionnaire
                              HC Overclocker
                              • Jul 2012
                              • 3259
                              • Singapore

                              #15
                              Re: Windows 10 blues screen problem

                              Originally posted by Uranium-235
                              Techs have to learn 10, cause pretty much everyone is moving to it eventually, even if you're not using it yourself.
                              not me. for windows os related problems, i tell people to contact m$ for product support like stj said on here previously. technicians only fix hardware. we're not programmers so software is NOT our business. we're also not the ones who made windows. m$ did. so windows os related issues are the responsibility of m$ not us technicians.

                              also, how is m$ to know how to design a better product or how shitty they designed their products, if users dont flood their product support helpline with problems? makes them wanna shape up if they dont wanna have their product support department flooded with calls/emails or end up having to pay so much money to hire more product support personnel to deal with the shit ton of issues they get flooded with on a daily basis? hahaha!

                              Comment

                              • diif
                                Badcaps Legend
                                • Feb 2014
                                • 6978
                                • England

                                #16
                                Re: Windows 10 blues screen problem

                                Originally posted by ChaosLegionnaire
                                not me. for windows os related problems, i tell people to contact m$ for product support like stj said on here previously. technicians only fix hardware. we're not programmers so software is NOT our business. we're also not the ones who made windows. m$ did. so windows os related issues are the responsibility of m$ not us technicians.
                                As someone who had the title and job of IT Technician in a school for 7 years, we do both hardware and software/OS. They go together and are useless without each other.
                                What is it you do/fix for a job without having to deal with an OS or software ?

                                Comment

                                • Topcat
                                  The Boss Stooge
                                  • Oct 2003
                                  • 16955
                                  • United States

                                  #17
                                  Re: Windows 10 blues screen problem

                                  Originally posted by diif
                                  As someone who had the title and job of IT Technician in a school for 7 years, we do both hardware and software/OS. They go together and are useless without each other.
                                  What is it you do/fix for a job without having to deal with an OS or software ?
                                  Exactly.... I can't shove a customer out the door and tell them to call MS for OS help....but I won't warranty anything software in any way....they will pay me to work on it.
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                                  • diif
                                    Badcaps Legend
                                    • Feb 2014
                                    • 6978
                                    • England

                                    #18
                                    Re: Windows 10 blues screen problem

                                    Originally posted by Topcat
                                    Exactly.... I can't shove a customer out the door and tell them to call MS for OS help....but I won't warranty anything software in any way....they will pay me to work on it.
                                    Yeah, with you on that one, although it would be nice to have an assistant I could pass the crap Windows 10 jobs too, it's the OS that keeps on giving (work), but then they all have really.......who warranties software ? lol

                                    Comment

                                    • Topcat
                                      The Boss Stooge
                                      • Oct 2003
                                      • 16955
                                      • United States

                                      #19
                                      Re: Windows 10 blues screen problem

                                      Originally posted by diif
                                      ....who warranties software ? lol
                                      I don't know about across the pond....but you'd be amazed what people expect for free over here!!
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                                      • ChaosLegionnaire
                                        HC Overclocker
                                        • Jul 2012
                                        • 3259
                                        • Singapore

                                        #20
                                        Re: Windows 10 blues screen problem

                                        well, if they want free windows software support, then tell them to contact m$ for product support! thats what i meant!

                                        Comment

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