samsung ue55nu7021k backlights working but blank screen

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  • vinceroger69
    Badcaps Legend
    • Mar 2012
    • 6714
    • uk

    #61
    Re: samsung ue55nu7021k backlights working but blank screen

    Lotas when ordering a replacement main board which numbers do we use? im still learning myself i usually use the bn number (code bn41-02262) plus the cy-nn055hgev8h lcd panel number is this correct?
    Last edited by vinceroger69; 12-18-2021, 03:47 AM. Reason: changed model to code

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    • vinceroger69
      Badcaps Legend
      • Mar 2012
      • 6714
      • uk

      #62
      Re: samsung ue55nu7021k backlights working but blank screen

      Originally posted by Yoda79
      Ok I think I've attached the photo of what you mean. It says BN95-05414Q?

      Do you think the board will be faulty, would the picture come on then? The picture test does work but inputs don't work nor is there any sound?

      Also what board at the back do you think needs replacing?
      inputs and sound all go through the mainbord as you cant update it either the next step is too try a replacement in my opinion unless more experienced members can advise us better.

      Comment

      • lotas
        Badcaps Legend
        • Jan 2016
        • 4608
        • Russia

        #63
        Re: samsung ue55nu7021k backlights working but blank screen

        Originally posted by vinceroger69
        Lotas when ordering a replacement main board which numbers do we use? im still learning myself i usually use the bn number (model bn41-02262) plus the cy-nn055hgev8h lcd panel number is this correct?
        If you order the mainboard for a specific Samsung model, then you need to use the number
        "BN94-XXXXXX"
        For example:
        Attached Files

        Comment

        • vinceroger69
          Badcaps Legend
          • Mar 2012
          • 6714
          • uk

          #64
          Re: samsung ue55nu7021k backlights working but blank screen

          The only place i can find with that exact board is out of stock so maybe a common issue https://www.tvparts.co.uk/lcd-tv-spa...7021kxxu-ver02

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          • diif
            Badcaps Legend
            • Feb 2014
            • 6978
            • England

            #65
            Re: samsung ue55nu7021k backlights working but blank screen

            Does applying heat to the processor with a hairdryer/hot air make any difference ? I wonder if it's a BGA issue.

            Comment

            • lotas
              Badcaps Legend
              • Jan 2016
              • 4608
              • Russia

              #66
              Re: samsung ue55nu7021k backlights working but blank screen

              If his inputs do not work and there is no sound, then most likely the HDMI inputs are disabled (something was connected to "hot").

              Comment

              • Yoda79
                Senior Member
                • Dec 2021
                • 56
                • United Kingdom

                #67
                Re: samsung ue55nu7021k backlights working but blank screen

                Originally posted by vinceroger69
                yoda79
                can you take a clear picture of this white sticker too many thanks
                Ok so this is on the mainboard ( the green one), does this help?

                The number is BN94-12869M
                Attached Files

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                • Yoda79
                  Senior Member
                  • Dec 2021
                  • 56
                  • United Kingdom

                  #68
                  Re: samsung ue55nu7021k backlights working but blank screen

                  Originally posted by vinceroger69
                  The only place i can find with that exact board is out of stock so maybe a common issue https://www.tvparts.co.uk/lcd-tv-spa...7021kxxu-ver02
                  Would this be the same one as well?

                  https://www.electromix.co.uk/main-pc...8240-wx2a.html

                  Comment

                  • Yoda79
                    Senior Member
                    • Dec 2021
                    • 56
                    • United Kingdom

                    #69
                    Re: samsung ue55nu7021k backlights working but blank screen

                    Originally posted by lotas
                    If his inputs do not work and there is no sound, then most likely the HDMI inputs are disabled (something was connected to "hot").
                    So on odd occasions I could get inputs to works, could only switch via the buttons on the tv itself but whilst i got picture, got no sound.

                    Sorry can I ask what you mean connected too HOT?
                    Last edited by Yoda79; 12-18-2021, 09:42 AM.

                    Comment

                    • Yoda79
                      Senior Member
                      • Dec 2021
                      • 56
                      • United Kingdom

                      #70
                      Re: samsung ue55nu7021k backlights working but blank screen

                      Originally posted by lotas
                      If his inputs do not work and there is no sound, then most likely the HDMI inputs are disabled (something was connected to "hot").
                      So just checked this once again and managed to get the fire stick on the HDMI port displaying. Although the round circle suggesting its thinking keep constantly coming as well as the message as per the photos. I've also uploaded a video (zip file) to show how its constantly cycling between the screen, then get the thinking circle and then the message after-which your back to the display from the input.
                      Attached Files

                      Comment

                      • vinceroger69
                        Badcaps Legend
                        • Mar 2012
                        • 6714
                        • uk

                        #71
                        Re: samsung ue55nu7021k backlights working but blank screen

                        Originally posted by Yoda79
                        Would this be the same one as well?

                        https://www.electromix.co.uk/main-pc...8240-wx2a.html
                        yes if it was me i would take a chance on buying it (but only you can make the decision buying it as may not solve the fault) i have just seen your post lower down good you managed too get it showing a picture again not sure whats causing that error message.

                        lotas may know could a faulty tcon cause this as its a picture setting issue?
                        Last edited by vinceroger69; 12-18-2021, 10:31 AM.

                        Comment

                        • lotas
                          Badcaps Legend
                          • Jan 2016
                          • 4608
                          • Russia

                          #72
                          Re: samsung ue55nu7021k backlights working but blank screen

                          Originally posted by Yoda79
                          So on odd occasions I could get inputs to works, could only switch via the buttons on the tv itself but whilst i got picture, got no sound.

                          Sorry can I ask what you mean connected too HOT?
                          Connecting HDMI to "hot" is when the TV is connected to the AC power (inserted into the socket), the Internet network cable is inserted and you connect another device via HDMI, which is also connected to the AC, a static discharge occurs in the HDMI jack and the protective diodes, controllers, processor burn out ...
                          Always first you need to connect HDMI, first of all, then the Internet cable and lastly connect to the AC (insert into the socket)
                          And turn off HDMI last.

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                          • lotas
                            Badcaps Legend
                            • Jan 2016
                            • 4608
                            • Russia

                            #73
                            Re: samsung ue55nu7021k backlights working but blank screen

                            HDMI may also fail with EDID (Extended Display Identification Data) corruption.
                            Attached Files

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                            • lotas
                              Badcaps Legend
                              • Jan 2016
                              • 4608
                              • Russia

                              #74
                              Re: samsung ue55nu7021k backlights working but blank screen

                              Originally posted by Yoda79
                              Would this be the same one as well?

                              https://www.electromix.co.uk/main-pc...8240-wx2a.html
                              Yes it is.

                              Comment

                              • Yoda79
                                Senior Member
                                • Dec 2021
                                • 56
                                • United Kingdom

                                #75
                                Re: samsung ue55nu7021k backlights working but blank screen

                                Originally posted by lotas
                                Connecting HDMI to "hot" is when the TV is connected to the AC power (inserted into the socket), the Internet network cable is inserted and you connect another device via HDMI, which is also connected to the AC, a static discharge occurs in the HDMI jack and the protective diodes, controllers, processor burn out ...
                                Always first you need to connect HDMI, first of all, then the Internet cable and lastly connect to the AC (insert into the socket)
                                And turn off HDMI last.
                                That's interesting as I had been trying to connect the TV to my modem via a hardwired connection as opposed to connect via wireless and I would have connected my firestick to the TV while it's plugged in! So maybe that's what's caused the issue.

                                Comment

                                • Yoda79
                                  Senior Member
                                  • Dec 2021
                                  • 56
                                  • United Kingdom

                                  #76
                                  Re: samsung ue55nu7021k backlights working but blank screen

                                  Originally posted by lotas
                                  Yes it is.
                                  OK great advice here, thank you all. So if this is the right one might as well chance it and see if this solves my problem. Its £40 but prob worth the chance! This is definately the right one for my TV right?

                                  Also, is it easy to change these over?

                                  Comment

                                  • Yoda79
                                    Senior Member
                                    • Dec 2021
                                    • 56
                                    • United Kingdom

                                    #77
                                    Re: samsung ue55nu7021k backlights working but blank screen

                                    Hi all, just looking at that board I found. It has several numbers on it. The first number matches the sticker on the one within the tv on the green board (BN94-12869M) but the others on the product description do not?

                                    It lists BN41-02662A BN40-00330B EL8240 WX2A, I can't find these on my TV. Is that a problem or is this the right one for my TV?

                                    I know its a risk but for £45, I might as well give it a go.

                                    Comment

                                    • vinceroger69
                                      Badcaps Legend
                                      • Mar 2012
                                      • 6714
                                      • uk

                                      #78
                                      Re: samsung ue55nu7021k backlights working but blank screen

                                      3rd picture in post 56 i can see printed code BN41-02662A so yes should work ok in my opinion

                                      Comment

                                      • lotas
                                        Badcaps Legend
                                        • Jan 2016
                                        • 4608
                                        • Russia

                                        #79
                                        Re: samsung ue55nu7021k backlights working but blank screen

                                        BN40-00330B -TUNER
                                        The most important thing for you is that the part number BN94-12869M would correspond.
                                        Attached Files

                                        Comment

                                        • lotas
                                          Badcaps Legend
                                          • Jan 2016
                                          • 4608
                                          • Russia

                                          #80
                                          Re: samsung ue55nu7021k backlights working but blank screen

                                          BOARD BN41-02662A is the PCB number.
                                          Attached Files

                                          Comment

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