Vizio E371VL Fixed!

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  • Paul Revere
    Member
    • Oct 2014
    • 11
    • USA

    #1

    Vizio E371VL Fixed!

    I was working on this TV and found the problem after replacing the EEPROM.
    Symptoms were would turn on and display dim vizio symbol on the screen. The vizio label would change from amber to white and it would stay running. No display after the initial one on the screen went dark. No menu, sound or picture. Found shorted diode on power supply location D602. Part was labled
    MUR460ax.
  • tibimakai
    Badcaps Legend
    • Jan 2012
    • 3680
    • USA

    #2
    Re: Vizio E371VL Fixed!

    I think, that I had this problem with another Vizio and it was the same model, but it would not turn on at all.
    I have a VA model now and even by replacing the EEPROM, it still won't turn on.
    Backlight comes on, if I force the PS.

    Comment

    • budm
      Badcaps Legend
      • Feb 2010
      • 40746
      • USA

      #3
      Re: Vizio E371VL Fixed!

      I am curious as to where D602 is in which part of the power supply board.
      Never stop learning
      Basic LCD TV and Monitor troubleshooting guides.
      http://www.badcaps.net/forum/showthr...956#post305956

      Voltage Regulator (LDO) testing:
      http://www.badcaps.net/forum/showthr...999#post300999

      Inverter testing using old CFL:
      http://www.badcaps.net/forum/showthr...er+testing+cfl

      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
      http://s807.photobucket.com/user/budm/library/

      TV Factory reset codes listing:
      http://www.badcaps.net/forum/showthread.php?t=24809

      Comment

      • tibimakai
        Badcaps Legend
        • Jan 2012
        • 3680
        • USA

        #4
        Re: Vizio E371VL Fixed!

        On mine, it was the upper left diode in a 45 degree position, next to that red transformer(?).
        https://www.badcaps.net/forum/attach...3&d=1383452706

        Comment

        • jscifi
          New Member
          • Oct 2012
          • 1
          • USA

          #5
          Re: Vizio E371VL Fixed!

          Thank you for posting this it fixed my vizio tv. My vizio logo on screen display was dim too and it would flash for a second and go dark.

          Comment

          • crxguy89
            Member
            • Mar 2014
            • 12
            • United States

            #6
            Re: Vizio E371VL Fixed!

            Originally posted by Paul Revere
            I was working on this TV and found the problem after replacing the EEPROM.
            Symptoms were would turn on and display dim vizio symbol on the screen. The vizio label would change from amber to white and it would stay running. No display after the initial one on the screen went dark. No menu, sound or picture. Found shorted diode on power supply location D602. Part was labled
            MUR460ax.
            Mine is doing something similar. I tried to test this diode. I have a meter with a diode test setting. It has been a while since I have done anything board level. This diode was reading .4 volts something is that bad? I thought a good one should read between .5 and .8 volts. It was showing 'open' in reverse. Like I said... I am rusty. Thanks in advance.

            Comment

            • budm
              Badcaps Legend
              • Feb 2010
              • 40746
              • USA

              #7
              Re: Vizio E371VL Fixed!

              The diode is Shottky diode so the Vf is less than typical Diode.
              Can you show us the pictures of where this D602 is? I would think if the power supply has shorted diode the power supply will be in the shutdown protection mode.
              Last edited by budm; 07-27-2016, 09:00 AM.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment

              • vinceroger69
                Badcaps Legend
                • Mar 2012
                • 6714
                • uk

                #8
                Re: Vizio E371VL Fixed!

                thats probaly ok if it reads in one direction only whats the fault with uour set?

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Vizio E371VL Fixed!

                  BTW, there are more than one version of this TV model.
                  http://www.shopjimmy.com/catalogsear...q=Vizio+E371VL
                  If I look at the correct board, the D602 is in the PFC Voltage booster section.
                  So are you getting the boosted Voltage from the main power supply?
                  Last edited by budm; 07-27-2016, 12:53 PM.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • ReeceyBurger123
                    Never Give Up !
                    • May 2014
                    • 7325
                    • Britain

                    #10
                    Re: Vizio E371VL Fixed!

                    Same issue with Vestel power supplies too, MUR460 pfc diode blows causes low standby voltage and makes the set look dead.
                    Please Do Not PM My Page Asking For Help Badcaps Is The Place For Advise, Page Linked For Business Reasons Only. Anyone Doing So Will Be Banned Instantly !

                    https://www.facebook.com/Telford-Tel...7894576335359/

                    Comment

                    • crxguy89
                      Member
                      • Mar 2014
                      • 12
                      • United States

                      #11
                      Re: Vizio E371VL Fixed!

                      Originally posted by budm
                      The diode is Shottky diode so the Vf is less than typical Diode.
                      Can you show us the pictures of where this D602 is? I would think if the power supply has shorted diode the power supply will be in the shutdown protection mode.
                      They symptoms are:

                      I plug in the TV. The Vizio light is amber. I turn on the power button and the Vizio light goes white and nothing else happens. No screen, no sound, etc... No buttons are responsive. Power button will NOT turn the set off. I included pics of the boards. Their board numbers. And the diode in question.
                      Attached Files

                      Comment

                      • budm
                        Badcaps Legend
                        • Feb 2010
                        • 40746
                        • USA

                        #12
                        Re: Vizio E371VL Fixed!

                        OK, that diode is part of the PFC Voltage booster circuit, if the circuit is ok then when you turn on the TV the Voltage between the two legs of the main filter cap should be close to 400VDC.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment

                        • crxguy89
                          Member
                          • Mar 2014
                          • 12
                          • United States

                          #13
                          Re: Vizio E371VL Fixed!

                          Originally posted by budm
                          OK, that diode is part of the PFC Voltage booster circuit, if the circuit is ok then when you turn on the TV the Voltage between the two legs of the main filter cap should be close to 400VDC.
                          Thanks Budm. Do you know if there are test points for it on the front of board?

                          Thanks again.

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #14
                            Re: Vizio E371VL Fixed!

                            Originally posted by crxguy89
                            Thanks Budm. Do you know if there are test points for it on the front of board?

                            Thanks again.
                            OK, I trace out the connections on the bottom side of the board, the Cathode of diode D602 and D606 are connected to the + leg of the main cap, the jumper wire JW10 and JW14 are connected to the - leg of the main filter cap so you can easily measured the dcv on the main filter cap from the top side of the board.
                            So Red probe on the Cathode (banded side), Black probe on JW14.
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

                            • crxguy89
                              Member
                              • Mar 2014
                              • 12
                              • United States

                              #15
                              Re: Vizio E371VL Fixed!

                              I have 393 VDC in this circuit. I have no idea where to go from here. Can you tell me what I should be looking for from here.

                              Comment

                              • budm
                                Badcaps Legend
                                • Feb 2010
                                • 40746
                                • USA

                                #16
                                Re: Vizio E371VL Fixed!

                                The PFC is OK.
                                From your post 'No buttons are responsive. Power button will NOT turn the set off. I included pics of the boards.' It points to the problem on the main board or something is locking out the main board, but at this point we need to know what DCV you have on the connector of the power supply board that goes to the main board first.
                                As you can see that there are labels for each pin of the connector, we need to know what the Voltages are, make sure to report the pin name follow by the Voltage reading for each pin.
                                Never stop learning
                                Basic LCD TV and Monitor troubleshooting guides.
                                http://www.badcaps.net/forum/showthr...956#post305956

                                Voltage Regulator (LDO) testing:
                                http://www.badcaps.net/forum/showthr...999#post300999

                                Inverter testing using old CFL:
                                http://www.badcaps.net/forum/showthr...er+testing+cfl

                                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                http://s807.photobucket.com/user/budm/library/

                                TV Factory reset codes listing:
                                http://www.badcaps.net/forum/showthread.php?t=24809

                                Comment

                                • vinceroger69
                                  Badcaps Legend
                                  • Mar 2012
                                  • 6714
                                  • uk

                                  #17
                                  Re: Vizio E371VL Fixed!

                                  if all of the voltages test ok it maybe another vizio eeprom issue

                                  Comment

                                  • crxguy89
                                    Member
                                    • Mar 2014
                                    • 12
                                    • United States

                                    #18
                                    Re: Vizio E371VL Fixed!

                                    Originally posted by budm
                                    The PFC is OK.
                                    From your post 'No buttons are responsive. Power button will NOT turn the set off. I included pics of the boards.' It points to the problem on the main board or something is locking out the main board, but at this point we need to know what DCV you have on the connector of the power supply board that goes to the main board first.
                                    As you can see that there are labels for each pin of the connector, we need to know what the Voltages are, make sure to report the pin name follow by the Voltage reading for each pin.
                                    Here are the results.
                                    (Some of these names may be wrong. They were hard to read)
                                    VBR_R = 3.3VDC
                                    Status = .25VDC
                                    on/off = .3VDC
                                    on/off = 3.3VDC
                                    12V = 12VDC
                                    12V = 12VDC
                                    12V = 12VDC
                                    GND = Closed circuit to Chasis Ground
                                    GND = Closed circuit to Chasis Ground
                                    GND = Closed circuit to Chasis Ground
                                    GND = Closed circuit to Chasis Ground
                                    5VSB = 5VDC
                                    5VSB = 5VDC
                                    5VSB = 5VDC

                                    Let me know what you make of all this. Thank

                                    Comment

                                    • budm
                                      Badcaps Legend
                                      • Feb 2010
                                      • 40746
                                      • USA

                                      #19
                                      Re: Vizio E371VL Fixed!

                                      From the look of it, the two ON/OFF pins, one of them has to be for the PS-ON for turning on the rest of the power supply and it is working (the one with 3.3VDC) otherwise you will not have that PFC Boosted Voltage on the main cap, the other ON/OFF (0.3VDC) is probably for the BL-ON for turning on the backlights and it is not working because it is <1VDC.
                                      So the main board is the problem at this point.
                                      There are fuses and Voltage regulator ICs on the main board that you should check.
                                      Never stop learning
                                      Basic LCD TV and Monitor troubleshooting guides.
                                      http://www.badcaps.net/forum/showthr...956#post305956

                                      Voltage Regulator (LDO) testing:
                                      http://www.badcaps.net/forum/showthr...999#post300999

                                      Inverter testing using old CFL:
                                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                      http://s807.photobucket.com/user/budm/library/

                                      TV Factory reset codes listing:
                                      http://www.badcaps.net/forum/showthread.php?t=24809

                                      Comment

                                      • crxguy89
                                        Member
                                        • Mar 2014
                                        • 12
                                        • United States

                                        #20
                                        Re: Vizio E371VL Fixed!

                                        Originally posted by budm
                                        From the look of it, the two ON/OFF pins, one of them has to be for the PS-ON for turning on the rest of the power supply and it is working (the one with 3.3VDC) otherwise you will not have that PFC Boosted Voltage on the main cap, the other ON/OFF (0.3VDC) is probably for the BL-ON for turning on the backlights and it is not working because it is <1VDC.
                                        So the main board is the problem at this point.
                                        There are fuses and Voltage regulator ICs on the main board that you should check.
                                        Thanks Bud.

                                        The fuses I can check. The ICs. I do not know how nor would I know what is a good range for them to be in.

                                        Should I just replace the main board? I would rather try to repair....

                                        Any suggestions?

                                        Comment

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