Backlight shadows ue75mu8000

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  • adamp91gvm
    Badcaps Veteran
    • Jan 2014
    • 699
    • uk

    #1

    Backlight shadows ue75mu8000

    Anyone know how to fix these looks like it's off the backlight
    Attached Files
  • dick_barton
    Badcaps Legend
    • Aug 2015
    • 6643
    • Wales

    #2
    Re: Backlight shadows ue75mu8000

    Can you turn the backlighs down and see if that improves the situation.
    Willing to help but I'm no expert.

    Comment

    • adamp91gvm
      Badcaps Veteran
      • Jan 2014
      • 699
      • uk

      #3
      Re: Backlight shadows ue75mu8000

      Tried adjusting that it looks like its pushing on the back light making it shaddow

      Comment

      • dick_barton
        Badcaps Legend
        • Aug 2015
        • 6643
        • Wales

        #4
        Re: Backlight shadows ue75mu8000

        Samsung have a 5 year warranty on these sets. How old is this one?
        Willing to help but I'm no expert.

        Comment

        • dick_barton
          Badcaps Legend
          • Aug 2015
          • 6643
          • Wales

          #5
          Re: Backlight shadows ue75mu8000

          If I read the Samsung website correctly MU = manufactured 2017
          Willing to help but I'm no expert.

          Comment

          • brucetv
            Badcaps Veteran
            • May 2015
            • 281
            • united states

            #6
            Re: Backlight shadows ue75mu8000

            A 5 year warranty on a Samsung? Let's see that in print. Maybe if you buy the extended warranty but I've never seen a Samsung Tv with over a one year warranty except stores and credit cards offering a extended one year.

            Comment

            • adamp91gvm
              Badcaps Veteran
              • Jan 2014
              • 699
              • uk

              #7
              Re: Backlight shadows ue75mu8000

              I've heard or 2 year Warranty but no 5 year

              Comment

              • dick_barton
                Badcaps Legend
                • Aug 2015
                • 6643
                • Wales

                #8
                Re: Backlight shadows ue75mu8000

                It was a John Lewis website I saw that was offering the 5 year warranty and not samsung as I thought, sorry. However lots of large retailers in the UK sell their sets with 5 year warranty so I would consider where it was purchased from and see if there was an extended warranty with the set.
                My Panasonic set has 6 year warranty through the large retail store I bought from which was included in the purchase price.
                Willing to help but I'm no expert.

                Comment

                • adamp91gvm
                  Badcaps Veteran
                  • Jan 2014
                  • 699
                  • uk

                  #9
                  Re: Backlight shadows ue75mu8000

                  Ahh poop I might try a suction cup and pull the screen slightly see if it pulls the back light in place

                  Comment

                  • Diah
                    Badcaps Legend
                    • Feb 2013
                    • 6396
                    • Germany

                    #10
                    Re: Backlight shadows ue75mu8000

                    maybe this Samsung TV had build in Refrigerator Digital Inverter so got 5 years warranty instate of 10 years warranty... LOL

                    Comment

                    • adamp91gvm
                      Badcaps Veteran
                      • Jan 2014
                      • 699
                      • uk

                      #11
                      Re: Backlight shadows ue75mu8000

                      I think it's the way the back lights are set up on these teles but not a easy fix without taking the glass out

                      Comment

                      • Diah
                        Badcaps Legend
                        • Feb 2013
                        • 6396
                        • Germany

                        #12
                        Re: Backlight shadows ue75mu8000

                        Originally posted by adamp91gvm
                        Anyone know how to fix these looks like it's off the backlight
                        this model here in germany known with this fault.. either samsung customer servivce knowing it and cant be solved via software.. the issue visible when you had many time HDR media content playing on it, try hard reset from service menu. if it solved avoid HDR to play

                        Comment

                        • adamp91gvm
                          Badcaps Veteran
                          • Jan 2014
                          • 699
                          • uk

                          #13
                          Re: Backlight shadows ue75mu8000

                          I have her turned off I'm going to have a play with the service menu see If I can adjust anything

                          Comment

                          • adamp91gvm
                            Badcaps Veteran
                            • Jan 2014
                            • 699
                            • uk

                            #14
                            Re: Backlight shadows ue75mu8000

                            Anyone know how to test these
                            Attached Files

                            Comment

                            • Diah
                              Badcaps Legend
                              • Feb 2013
                              • 6396
                              • Germany

                              #15
                              Re: Backlight shadows ue75mu8000

                              disconnect the main boards from the power supply then turn on they will lid on

                              Comment

                              • sigmeyer
                                Senior Member
                                • Feb 2020
                                • 147
                                • Serbia

                                #16
                                Re: Backlight shadows ue75mu8000

                                I have seen similar problem , the main question is , has this TV ever been taken apart? Looks like someone mistaken the order of disperser papers inside... or maybe the leds are running too bright

                                Comment

                                • adamp91gvm
                                  Badcaps Veteran
                                  • Jan 2014
                                  • 699
                                  • uk

                                  #17
                                  Re: Backlight shadows ue75mu8000

                                  No it's never been taken appart

                                  Comment

                                  • adamp91gvm
                                    Badcaps Veteran
                                    • Jan 2014
                                    • 699
                                    • uk

                                    #18
                                    Re: Backlight shadows ue75mu8000

                                    Anyone know where to buy these backlight or replacement less for them

                                    Comment

                                    • adamp91gvm
                                      Badcaps Veteran
                                      • Jan 2014
                                      • 699
                                      • uk

                                      #19
                                      Re: Backlight shadows ue75mu8000

                                      Originally posted by sigmeyer
                                      I have seen similar problem , the main question is , has this TV ever been taken apart? Looks like someone mistaken the order of disperser papers inside... or maybe the leds are running too bright

                                      Dont think they are running too bright as there are dark spots and sometimes the pic is dark

                                      Comment

                                      • adamp91gvm
                                        Badcaps Veteran
                                        • Jan 2014
                                        • 699
                                        • uk

                                        #20
                                        Re: Backlight shadows ue75mu8000

                                        Anyone know what order the sheets behind the glass go in

                                        Comment

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