Backlight shadows ue75mu8000

[adamp91gvm]

Anyone know how to fix these looks like it's off the backlight

[dick_barton]

Re: Backlight shadows ue75mu8000

Can you turn the backlighs down and see if that improves the situation.

[adamp91gvm]

Re: Backlight shadows ue75mu8000

Tried adjusting that it looks like its pushing on the back light making it shaddow

[dick_barton]

Re: Backlight shadows ue75mu8000

Samsung have a 5 year warranty on these sets. How old is this one?

[dick_barton]

Re: Backlight shadows ue75mu8000

If I read the Samsung website correctly MU = manufactured 2017

[brucetv]

Re: Backlight shadows ue75mu8000

A 5 year warranty on a Samsung? Let's see that in print. Maybe if you buy the extended warranty but I've never seen a Samsung Tv with over a one year warranty except stores and credit cards offering a extended one year.

[adamp91gvm]

Re: Backlight shadows ue75mu8000

I've heard or 2 year Warranty but no 5 year

[dick_barton]

Re: Backlight shadows ue75mu8000

It was a John Lewis website I saw that was offering the 5 year warranty and not samsung as I thought, sorry. However lots of large retailers in the UK sell their sets with 5 year warranty so I would consider where it was purchased from and see if there was an extended warranty with the set.
My Panasonic set has 6 year warranty through the large retail store I bought from which was included in the purchase price.

[adamp91gvm]

Re: Backlight shadows ue75mu8000

Ahh poop I might try a suction cup and pull the screen slightly see if it pulls the back light in place

[Diah]

Re: Backlight shadows ue75mu8000

maybe this Samsung TV had build in Refrigerator Digital Inverter so got 5 years warranty instate of 10 years warranty... LOL

[adamp91gvm]

Re: Backlight shadows ue75mu8000

I think it's the way the back lights are set up on these teles but not a easy fix without taking the glass out

[Diah]

Re: Backlight shadows ue75mu8000

Anyone know how to fix these looks like it's off the backlight

this model here in germany known with this fault.. either samsung customer servivce knowing it and cant be solved via software.. the issue visible when you had many time HDR media content playing on it, try hard reset from service menu. if it solved avoid HDR to play

[adamp91gvm]

Re: Backlight shadows ue75mu8000

I have her turned off I'm going to have a play with the service menu see If I can adjust anything

[adamp91gvm]

Re: Backlight shadows ue75mu8000

Anyone know how to test these

[Diah]

Re: Backlight shadows ue75mu8000

disconnect the main boards from the power supply then turn on they will lid on

[sigmeyer]

Re: Backlight shadows ue75mu8000

I have seen similar problem , the main question is , has this TV ever been taken apart? Looks like someone mistaken the order of disperser papers inside... or maybe the leds are running too bright

[adamp91gvm]

Re: Backlight shadows ue75mu8000

No it's never been taken appart

[adamp91gvm]

Re: Backlight shadows ue75mu8000

Anyone know where to buy these backlight or replacement less for them

[adamp91gvm]

Re: Backlight shadows ue75mu8000

I have seen similar problem , the main question is , has this TV ever been taken apart? Looks like someone mistaken the order of disperser papers inside... or maybe the leds are running too bright

Dont think they are running too bright as there are dark spots and sometimes the pic is dark

[adamp91gvm]

Re: Backlight shadows ue75mu8000

Anyone know what order the sheets behind the glass go in