Vizio VF552XVT, audio, but no backlighting

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  • Vandy30
    Member
    • Sep 2013
    • 27
    • USA

    #1

    Vizio VF552XVT, audio, but no backlighting

    Hello everyone,

    I am currently trying to troubleshoot a 55 Vizio LED tv and need some guidance as I feel that I am out of my league on this one. I've scoured the threads trying to find my exact problem, but have been unsuccessful thus far.

    The Symptoms:
    1. Most importantly, the LED backlighting will not turn on, but the audio works just fine.
    2. Upon plugging into the receptacle, the VIZIO emblem flashes Amber/White for approximately 1 minute or so, then ends on Amber (may be irrelevant, but wanted to throw in, just in case).
    3. TV can be turned on via remote or control panel, all buttons seem to work fine, just can't see anything.
    4. One last thing, it seems that after an extended period of time, the TV will shut off on its own.

    My troubleshooting attempt:

    The first thing i did was take the back panel off the TV and put power to it in order to check if the LED backlights attempted to come on, even if just briefly. Every start-up yielded the same results, no signs of light, not even a flicker. I checked both from the front of the TV and the pinholes from the backside of the panel and saw nothing.

    Next, I did the flashlight test to see if there was an image on the screen. Lo and behold, I could see the video playing, just extremely faint. So at this point, I've got audio and image, just no backlighting.

    Here's where i decided to start checking voltages on the Power Supply. My PS has 5V, 12V, 18V, and 24V. All of the voltages were fine, except there was practically 0V on the 24V output...which runs directly to the LED Driver Board (I've seen it called LED Driver Board and Backlight Inverter Board, not sure what the correct terminology is to be honest, I apologize if incorrect). This led me to believe that my LED Driver Board just wasn't receiving the 24V input it required to power the LEDs. Easy fix I thought, just focus on the PS.

    Next, I combed over the PS searching for blown capacitors, burn marks, anything, but everything looked good visibly. Just to double check that the culprit was the PS, I wanted to try and isolate it from the circuit as best i could and re-check the voltages. I unplugged the LED Driver Board and checked my PS voltages and my 24V output was back from the dead, and all other voltage outputs were good as well. Therefore, at this stage I believed that my power supply was not the problem, but the LED Driver Board. When i reconnected the LED Driver Board, the 24V output on PS disappeared. Disconnected from LED Driver Board, it reappeared, which is a bit baffling, to me anyways. Maybe the LED board is malfunctioning and a feedback loop isn't allowing it to turn on for safety reasons? Just a shot in the dark?

    Another thing that i noticed that has me intrigued is the "on/off" voltage that is supposed to turn on the LED Driver (I believe) seems to be dropping in voltage when the LED Driver Board is connected to the PS. With the PS isolated, the "on/off" output reads 3.3V, but as soon as I plug the LED Driver back in, the "on/off" outputs drops to 1.2V(along with losing the 24V as previously stated). This makes me think that the LED Driver board isn't receiving the proper voltage to tell it to turn on, which would make sense due to the fact that I haven't seen any spark of life on that board as of yet.

    That brings us to now. I'm not sure how to determine where my problem lies...in the LED Driver Board or possibly my MB or PS not telling it to turn on. I would like to troubleshoot and fix this at the component level if possible. I'm no EE, but have always enjoyed dabbling in electric circuitshttps://www.badcaps.net/forum/images/smilies/icon_smile.gif.

    Any guidance, ideas, or constructive criticism would be greatly appreciated.
    If I need to post pics of the Boards or P/N's just let me know.

    Thanks fellas
  • nomoresonys
    Badcaps Legend
    • Jan 2013
    • 12201
    • U.S.

    #2
    Re: Vizio VF552XVT, audio, but no backlighting

    this pdf has a little info., kind of technical. might help.

    Comment

    • selldoor
      Slow Learner
      • Dec 2010
      • 7870

      #3
      Re: Vizio VF552XVT, audio, but no backlighting

      Originally posted by Vandy30


      If I need to post pics of the Boards or P/N's just let me know.

      =
      Essential I would say as you have appeared to narrowed it down to the Led
      Driver board let us at least see that.
      Please upload pictures using attachment function when ask for help on the repair
      http://www.badcaps.net/forum/showthread.php?t=39740

      Comment

      • Vandy30
        Member
        • Sep 2013
        • 27
        • USA

        #4
        Re: Vizio VF552XVT, audio, but no backlighting

        Originally posted by nomoresonys
        this pdf has a little info., kind of technical. might help.
        Thank you for the information nomoresonys. I couldn't find any information such as this online. I now have a better understanding of how these Driver boards function.

        Comment

        • Vandy30
          Member
          • Sep 2013
          • 27
          • USA

          #5
          Re: Vizio VF552XVT, audio, but no backlighting

          LED Driver Board Info:
          Brand - LG Display Co., Ltd.
          P/N - 6917L-0012B (also another P/N in top left corner, KLS-550WLTD(2))

          Power Supply Info:
          Brand - Delta
          P/N - 005-0507-0670

          Hope this helps clarify the LED Driver Board, I ran out of room for the PS photos, but can put in a new post if it would help.
          Attached Files

          Comment

          • selldoor
            Slow Learner
            • Dec 2010
            • 7870

            #6
            Re: Vizio VF552XVT, audio, but no backlighting

            Not sure how a 2.5mb picture can be so fuzzy Not enough light probably and the first picture is just poor.
            Anyway have you tested the fuses on the board? and voltage on each side of the fuses with respect to ground
            Last edited by selldoor; 01-18-2015, 12:53 PM.
            Please upload pictures using attachment function when ask for help on the repair
            http://www.badcaps.net/forum/showthread.php?t=39740

            Comment

            • Vandy30
              Member
              • Sep 2013
              • 27
              • USA

              #7
              Re: Vizio VF552XVT, audio, but no backlighting

              Originally posted by selldoor
              Not sure how a 2.5mb picture can be so fuzzy Not enough light probably and the first picture is just poor.
              Anyway have you tested the fuses on the board? and voltage on each side of the fuses with respect to ground
              I apologize for the low quality photos, I will use a better camera from now on, those were just taken using my old phone camera.

              I've probed a couple of fuses on the board, such as the one in the 2nd picture from the post above (gold ends). All I am seeing is some stray mV's on both sides. Nothing on the board seems to be functioning which leads me to believe it's not actually turning on. I think it is supposed to be receiving 3.3V from the power supply, but is only receiving 1.2V when the Driver board is connected. When disconnected, PS outputs 3.3V.

              Thanks for looking into this, I'll be back later to check up on the thread, time to get ready for the NFL Playoffs, GO SEAHAWKS!

              Comment

              • selldoor
                Slow Learner
                • Dec 2010
                • 7870

                #8
                Re: Vizio VF552XVT, audio, but no backlighting

                There appear to be 3 fuses? if ok try disconnecting the leads to the leds and see if
                the 24v still drops. Probably will as it will detect no lamps as a fault and will shut down.
                At that point I think we will be struggling as next step is probably to open the panel
                and look for faults on the led strings.
                There is some info on this in this thread
                https://www.badcaps.net/forum/showth...t=25810&page=6

                Just start from page 6 it should open there and there are a few item regarding led tv
                Last edited by selldoor; 01-18-2015, 02:55 PM.
                Please upload pictures using attachment function when ask for help on the repair
                http://www.badcaps.net/forum/showthread.php?t=39740

                Comment

                • Vandy30
                  Member
                  • Sep 2013
                  • 27
                  • USA

                  #9
                  Re: Vizio VF552XVT, audio, but no backlighting

                  You are correct selldoor. The 24V still drops when I disconnect the ribbon cables that connect the LEDs to the LED Driver.

                  Are you thinking the problem may potentially be with the LEDs themselves?

                  As for the 3 fuses, you are correct again. As best I can tell there are 3 total fuses on the Driver board, each still reading stray mV's, good eye!

                  Thank you for the link, I will give it a read and see what I can figure out.

                  Comment

                  • CapLeaker
                    Leaking Member
                    • Dec 2014
                    • 8177
                    • Canada

                    #10
                    Re: Vizio VF552XVT, audio, but no backlighting

                    You just ruled the LEDs out for now. Back to the led driver board. Check those transistors and diodes if they are shorted. Are the fuses good (should read a short)?

                    Comment

                    • budm
                      Badcaps Legend
                      • Feb 2010
                      • 40746
                      • USA

                      #11
                      Re: Vizio VF552XVT, audio, but no backlighting

                      Can we see the whole back side of the TV so we can see how all the boards are connected together?
                      Never stop learning
                      Basic LCD TV and Monitor troubleshooting guides.
                      http://www.badcaps.net/forum/showthr...956#post305956

                      Voltage Regulator (LDO) testing:
                      http://www.badcaps.net/forum/showthr...999#post300999

                      Inverter testing using old CFL:
                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                      http://s807.photobucket.com/user/budm/library/

                      TV Factory reset codes listing:
                      http://www.badcaps.net/forum/showthread.php?t=24809

                      Comment

                      • nomoresonys
                        Badcaps Legend
                        • Jan 2013
                        • 12201
                        • U.S.

                        #12
                        Re: Vizio VF552XVT, audio, but no backlighting

                        Originally posted by Vandy30
                        LED Driver Board Info:
                        Brand - LG Display Co., Ltd.
                        P/N - 6917L-0012B (also another P/N in top left corner, KLS-550WLTD(2))

                        Power Supply Info:
                        Brand - Delta
                        P/N - 005-0507-0670

                        Hope this helps clarify the LED Driver Board, I ran out of room for the PS photos, but can put in a new post if it would help.
                        it would, good clear ones of all the boards and one of the whole back and how they are all connected.

                        Comment

                        • Vandy30
                          Member
                          • Sep 2013
                          • 27
                          • USA

                          #13
                          Re: Vizio VF552XVT, audio, but no backlighting

                          Originally posted by CapLeaker
                          You just ruled the LEDs out for now. Back to the led driver board. Check those transistors and diodes if they are shorted. Are the fuses good (should read a short)?
                          Ah yes, that makes more sense CapLeaker. With the LEDs removed from the circuit, the issue was still there...pointing to the Driver Board once again.

                          I've been working on trying to get some better photos, I will follow through with checking the components you mentioned soon as I can. Some of the components on the board are a little intimidating to me as I'm still new to troubleshooting circuits. I've really only dealt with resistors, capacitors, diodes, and fuses up to now, but I wouldn't be here if I didn't want to learn how.

                          Comment

                          • Vandy30
                            Member
                            • Sep 2013
                            • 27
                            • USA

                            #14
                            Re: Vizio VF552XVT, audio, but no backlighting

                            I hope these photos turn out better than the first. I took a photo of the back of the TV and then each individual board. My main focus right now is the Power Supply Board (dead center, yellow) and the LED Driver Board (Left side, tall, skinny).

                            The Power Supply Outputs are all on the right side of the board. The 2 topmost connectors run down and to the left and connect to the LED Driver Board on the bottom right side of the board. Top connector I believe to be the master because it has the 2 extra pins, "Ext_VBR-R" (pin A on Power Supply) & "ON/OFF" (pin B on Power Supply), while the other board I believe is the slave.

                            I've ran out of room on this post, more photos to come shortly.
                            Attached Files

                            Comment

                            • Vandy30
                              Member
                              • Sep 2013
                              • 27
                              • USA

                              #15
                              Re: Vizio VF552XVT, audio, but no backlighting

                              Just in case, I've added some closeup photos of the LED Driver board if anyone is interested. The ribbon cables in the 3rd photo are what I disconnected to remove the LEDs from the circuit. As mentioned before, same result.

                              I did get some photos of voltage readings taken at the LED Driver board inputs (same as what the PS it outputting, but wanted to show at the LED Driver Board since the pinout was right above the connectors and easy to read). These readings are just for the pin 13 and 12 (Ext_VBR-R & ON/OFF respectively). See photos titled: LED Driver - Pin 13... & LED Driver - Pin 12....
                              Pins 1-5 have 0 volts.

                              to be continued.
                              Attached Files

                              Comment

                              • Vandy30
                                Member
                                • Sep 2013
                                • 27
                                • USA

                                #16
                                Re: Vizio VF552XVT, audio, but no backlighting

                                Here are the final photos, all taken at the Power Supply. The photos show voltage readings taken before and after disconnecting the LED Driver Board from the Power Supply...the 5V, 12V and 18V outputs on the PS were good regardless.

                                The first 3 photos were taken with everything connected (before)

                                Photo 1 - Vout=0V
                                Photo 2 - A=2.8V "Ext_VBR-R"
                                Photo 3 - B=1.2V "ON/OFF"

                                The last 2 photos were taken after disconnecting the LED Driver Board (after)

                                Photo 4 - Vout=24V
                                Photo 2 - A=2.8V "Ext_VBR-R"(remains 2.8V either way)
                                Photo 5 - B=3.3V "ON/OFF"

                                I hope these photos are clear and help clarify my issue. I've had a hard time trying to find the right words to explain what is going on lol Let me know if something is still fuzzy and I'll try my best to explain.

                                In the meantime, I will do more probing on the LED board.

                                Thanks
                                Attached Files

                                Comment

                                • budm
                                  Badcaps Legend
                                  • Feb 2010
                                  • 40746
                                  • USA

                                  #17
                                  Re: Vizio VF552XVT, audio, but no backlighting

                                  The LED backlights driver is also controlled by the T-CON, there is a small flat ribbon cable from the LED driver board to the T-CON board, try disconnecting that cable and see what happen.
                                  Never stop learning
                                  Basic LCD TV and Monitor troubleshooting guides.
                                  http://www.badcaps.net/forum/showthr...956#post305956

                                  Voltage Regulator (LDO) testing:
                                  http://www.badcaps.net/forum/showthr...999#post300999

                                  Inverter testing using old CFL:
                                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                  http://s807.photobucket.com/user/budm/library/

                                  TV Factory reset codes listing:
                                  http://www.badcaps.net/forum/showthread.php?t=24809

                                  Comment

                                  • Vandy30
                                    Member
                                    • Sep 2013
                                    • 27
                                    • USA

                                    #18
                                    Re: Vizio VF552XVT, audio, but no backlighting

                                    Originally posted by budm
                                    The LED backlights driver is also controlled by the T-CON, there is a small flat ribbon cable from the LED driver board to the T-CON board, try disconnecting that cable and see what happen.
                                    budm, I did as you mentioned and still no luck. Essentially, I've isolated the Main, PS, and LED Driver Board (removed T-CON and LEDs) and still got the same results.

                                    The GOOD NEWS is, I started probing some of the larger transistors and diodes and may have just found that 2 out of 8 of my D442 transistors are bad. The 2 in question read a short while the other 6 read 0.70V.

                                    I did have a question with regards to testing diodes though. Do most diodes read between 0.3-0.8V? This was stated in a youtube video on how to test diodes. I was testing some Schottky (? spelling) diodes and kept reading around 0.128v on all of them. Is that feasible? It has me concerned that either I was reading them wrong or they are all bad.

                                    Comment

                                    • budm
                                      Badcaps Legend
                                      • Feb 2010
                                      • 40746
                                      • USA

                                      #19
                                      Re: Vizio VF552XVT, audio, but no backlighting

                                      Any component tested on board that shows as bad or look bad on the meter should be removed and retest off the board.
                                      Never stop learning
                                      Basic LCD TV and Monitor troubleshooting guides.
                                      http://www.badcaps.net/forum/showthr...956#post305956

                                      Voltage Regulator (LDO) testing:
                                      http://www.badcaps.net/forum/showthr...999#post300999

                                      Inverter testing using old CFL:
                                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                      http://s807.photobucket.com/user/budm/library/

                                      TV Factory reset codes listing:
                                      http://www.badcaps.net/forum/showthread.php?t=24809

                                      Comment

                                      • nomoresonys
                                        Badcaps Legend
                                        • Jan 2013
                                        • 12201
                                        • U.S.

                                        #20
                                        Re: Vizio VF552XVT, audio, but no backlighting

                                        Originally posted by budm
                                        Any component tested on board that shows as bad or look bad on the meter should be removed and retest off the board.
                                        for sure, take m out carefully, test m, and put m back in if good, then you can ether confirm their bad or good, and continue troubleshooting.

                                        Comment

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