Vizio - E41I-A2 Vizio Logo Stuck on Screen

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  • barryra
    Senior Member
    • Aug 2013
    • 107
    • USA

    #1

    Vizio - E41I-A2 Vizio Logo Stuck on Screen

    I'm looking at a Vizio E41I-A2 where the V logo is stuck on the screen. Any ideas? Thanks for any help with this.
  • ecking767
    Badcaps Veteran
    • Oct 2009
    • 492
    • USA

    #2
    Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

    I cant find any information on that model number. can you confirm the model number?

    Comment

    • barryra
      Senior Member
      • Aug 2013
      • 107
      • USA

      #3
      Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

      I thought I typed it in correctly... here's a couple pictures in case my eyes are bad... thanks
      Attached Files

      Comment

      • ecking767
        Badcaps Veteran
        • Oct 2009
        • 492
        • USA

        #4
        Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

        its E401i-a2, not E41I-A2. its a smart TV. POST picture the main board

        Comment

        • barryra
          Senior Member
          • Aug 2013
          • 107
          • USA

          #5
          Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

          Thanks ecking767.... Here are pictures of the main & power boards.
          Attached Files

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

            Can we see the whole back side of the TV so we can see all the boards? There are more than 2 boards in that TV.
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • barryra
              Senior Member
              • Aug 2013
              • 107
              • USA

              #7
              Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

              I plugged it in & the V logo appears for a couple seconds & the screen goes off. The power light (white) turns off & on after the screen goes off.

              I attached a few extra pictures since they weren't very clear. Thanks guys.
              Attached Files

              Comment

              • barryra
                Senior Member
                • Aug 2013
                • 107
                • USA

                #8
                Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                bump... thanks

                Comment

                • nomoresonys
                  Badcaps Legend
                  • Jan 2013
                  • 12149
                  • U.S.

                  #9
                  Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                  I would start by testing the power supply voltages at the plugs/cables going out to the other boards, do you have a digital multimeter? be careful when working with power supply, HIGH VOLTAGE, on primary side, can be deadly.
                  Last edited by nomoresonys; 01-16-2015, 09:32 AM.

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12149
                    • U.S.

                    #10
                    Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                    what type tv is this? led?

                    Comment

                    • barryra
                      Senior Member
                      • Aug 2013
                      • 107
                      • USA

                      #11
                      Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                      The caps look good on power supply.. I do have a voltage meter. thanks

                      Comment

                      • barryra
                        Senior Member
                        • Aug 2013
                        • 107
                        • USA

                        #12
                        Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                        yes.. A LED

                        Comment

                        • Shinju
                          Badcaps Legend
                          • Mar 2014
                          • 1239
                          • USA

                          #13
                          Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                          From my expereance with these newer vizio/JVC LED panels is mainboard failure. Doesn't look like this model has an EEPROM that can be swapped out.

                          I had a 2012 Vizio Made JVC that I got that did the same thing yours is doing the JVC logo would pop up and then the panel would shut down completely.

                          After a few hours of troubleshooting and the TV coming on perfectly fine with the back off, I found that one of the speaker wires had been smashed in-between the back shell and the wall mount braces, this came like this from the factory (great QA eh!) so I cut the damaged part of the wires soldered the 2 wires back together did a little shrink tubing and turned the panel on and is still working perfectly.

                          I would check all your connections and possible look for any kinked or smashed wiring inside the panel.

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #14
                            Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                            https://www.badcaps.net/forum/attach...3&d=1421367394
                            Try disconnecting the left connector to see if the power light stays on white.
                            if not, then try disconnecting the LVDS cable (flat white cable) between the main board and the LCD panel and see what happen.
                            https://www.badcaps.net/forum/attach...4&d=1421363838
                            Flashing power indicator sounds like main board problem.
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

                            • nomoresonys
                              Badcaps Legend
                              • Jan 2013
                              • 12149
                              • U.S.

                              #15
                              Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                              see the connector on the left side of power supply?, turn the tv on and check them in dc voltage, see the writing next to it, legend, labeled 1 thru 14, you should get those voltages or very close to it, with everything hooked up, again be careful what you touch on power supply, if you have any voltages that dont match the legend, report it, number and voltage.

                              Comment

                              • barryra
                                Senior Member
                                • Aug 2013
                                • 107
                                • USA

                                #16
                                Re: Vizio - E41I-A2 Vizio Logo Stuck on Screen

                                Thanks for all your posts. I ordered a main board & it will be here today. I'll keep you posted on if it was the culprit.

                                Comment

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