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Vizio E55-DO firmware corrupted?

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    #1

    Vizio E55-DO firmware corrupted?

    I was given this set and do not have the original remote. It will turn on with the power button and display "oobe V1.1.12 firmware V0" but that's all it will do. It does not respond to the input select button or volume button. I have a remote from the cable company and programmed it for Vizio and it will turn the set on and off but that's it, no response from any other buttons. The white standby led comes on bright at first and then dims but stays on while the set is on. I pulled the back off and looked for anything obvious like loose connectors, bad solder, bad caps and didn't find anything. Also checked voltages on PS board and they all looked normal. Since the BL's are on and it's displaying a pic and responding to the remote for on and off functions, I'm thinking maybe this is a firmware problem. What do u guys think? thanks, Lee
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    #2
    Re: Vizio E55-DO firmware corrupted?

    Try updating the firmware using the usb method, current version is 2.0.17

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      #3
      Re: Vizio E55-DO firmware corrupted?

      I downloaded the firmware, extracted and copied it onto a blank thumb drive. With the set on I plugged the drive into the usb port and nothing happened. I connected an ethernet cable to the set just to see what would happen and now I've got Google pics changing every few min and the correct time displayed. The firmware instructions say to put the set on an input with no signal and I think that may be why it's not updating. When I press the input button on the rear panel nothing happens and I don't have a remote. I also downloaded the smartcast app onto my phone thinking I might be able to control the set with the phone. When I try to pair the phone with the set the phone searches and does not see the set.

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        #4
        Re: Vizio E55-DO firmware corrupted?

        You may need the proper remote control, but I would think the input button on the tv should work, try disconnecting the network cable and see if the input will change, I am not that familiar with this problem but it seems like the tv hardware is working but the firmware has an issue

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          #5
          Re: Vizio E55-DO firmware corrupted?

          Tried disconnecting the network cable and pressing the input button but it does nothing. When I disconnected the cable the screen went blank and when I reconnected it the google pics came back on. It seems it's stuck in whatever mode displays the google pics. lol I'll order the oem remote tomorrow.

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            #6
            Re: Vizio E55-DO firmware corrupted?

            Try a simple reset, unplug tv, hold power button on tv for 30 seconds, plug tv in and try it, if you didn't already.

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              #7
              Re: Vizio E55-DO firmware corrupted?

              Tried it and also tried the other reset where u hold the volume and input buttons down. I think it did reset to the original firmware. I tried to update the firmware with a thumb drive but it not starting the process, it just sits there. I ordered the remote and it should be here by Fri.

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                #8
                Re: Vizio E55-DO firmware corrupted?

                Got the remote in and it will turn the set on and off but that is it. It looks as if it is not booting up because sometimes when u turn it on it will only show the software version on a black screen. Other times it will show google pics and the correct time. It will change from pic to pic and the whole screen looks great. But that is all it will do. It won't let u select an input. When u hit other buttons like volume up down, channel up down etc. nothing appears on the screen and the set doesn't respond.

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                  #9
                  Re: Vizio E55-DO firmware corrupted?

                  Here's a couple of screen pics. If the firmware is corrupted like i think it is then why am I able to see google pics?
                  Attached Files

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                    #10
                    Re: Vizio E55-DO firmware corrupted?

                    new main board fixed it.

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