Help with trying to fix phone that is not charging (Pics inside)

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  • SluggerB
    Badcaps Veteran
    • Aug 2020
    • 747
    • US

    #1

    Help with trying to fix phone that is not charging (Pics inside)

    I have two TCL A30 phones.

    Old Phone: This phone worked fine for years, then stopped charging If you plugged a charger into it, the phone would make the charging sound, the phone would tell you it is charging, but the battery icon would not have the charging symbol in it and the battery would not charge.I tried new battery, same behavior.

    New Phone: Works fine, bought as a donor board to try and repair Old Phone

    My interest here is to repair Old Phone, using components parts off New Phone if needed. I am not interested in replacing Old Phone with New Phone. I do not want to damage Old Phone any more. Right now the phone is usable but I have to charge batteries externally and swap them out every couple days. I would rather do that than risk ruining the device.

    The first thing I tried was a USB port swap. I removed the existing port on Old Phone and put a new port I had on it. I failed to realize at that time that the phone has a "reverse" micro USB port, and the port I put on was a standard one, so the cable was flipped upside down and the pins were reversed when inserted. I inserted the cable, and nothing happened at all. No charging sound, no notification, nothing. I ordered a new reverse USB port, and put that port on. Same thing, insert USB cable, and absolutely nothing happens. I am 100% sure the port swap is good, I check continuity between the pads where the legs connect and the ends of a USB cable and it showed continuous. I tried plugging the phone in a PC, also nothing, the phone is not recognized.

    I looked at the Old Phone board under a thermal camera with the cable plugged in, no components were getting warm

    The way the phone is designed is that the USB port is on one side of the board, but all the component are on the opposite side. The opposite side has test points corresponding to the USB pins. I checked voltages on the test pads, and on New Phone, I found 5V on one of the pads (See Pic). On Old Phone, 0V.

    How could I tell if that test point is where the USB leg come up from the other side of the board, or if the circuit runs through bunch of other components and then ends up at that test point? My thought is if the test point is the beginning of the charging circuit (so it went USB Cable > USB Port > Test Point > rest of phone) I could run a wire from the USB port leg to that test point and restore charging. But if it isn't, I would be bypassing potentially important parts of the charging circuit and could be sending power to the phone in a manner that could damage it. And how likely would it be for some sort of "internal trace" connecting the leg of the USB port to the test point to break? That's what leads me to believe the test point is at the end of the circuit and not the start. It also worries me that the phone is not recognized by a PC at all.

    Sorry about the blurry photos I will try and get some better ones off my microscope later

    Click image for larger version

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    Attached Files
    Last edited by SluggerB; 08-12-2024, 08:16 AM.
  • stj
    Great Sage 齊天大聖
    • Dec 2009
    • 30927
    • Albion

    #2
    start here - you may find a schematic!
    https://forum.gsmhosting.com/vbb/

    Comment

    • SluggerB
      Badcaps Veteran
      • Aug 2020
      • 747
      • US

      #3
      Originally posted by stj
      start here - you may find a schematic!
      https://forum.gsmhosting.com/vbb/
      I tried registering lets see if it gets through

      Comment

      • SluggerB
        Badcaps Veteran
        • Aug 2020
        • 747
        • US

        #4
        Here is a much cleaner version of the back of the board.

        Click image for larger version

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Views:	112
Size:	3.24 MB
ID:	3327846
        Attached Files

        Comment

        • SluggerB
          Badcaps Veteran
          • Aug 2020
          • 747
          • US

          #5
          I did have one idea .... I could lift the leg that has 5V on it off the board on New Phone, then run a wire from that leg to the test point, and see what happens when I plug it in. If it charges, that would seem to indicate to me the test point is "next in line" for the circuit after the USB port pins. And if that is the case I could run jumper wires to all the test points and bypass the internal traces altogether. I'll try that tonight

          Comment

          • truclacicr
            Badcaps Veteran
            • Apr 2019
            • 289
            • australia

            #6
            https://www.prisemi.com/pdf/7jdbhejg...VSHC3N15VU.pdf

            A TVS diode can be removed from the circuit without affecting its function. There will be no overvoltage protection, though.

            Comment

            • harp
              Badcaps Veteran
              • Jun 2022
              • 570
              • Planet Earth

              #7
              Originally posted by SluggerB
              I did have one idea .... I could lift the leg that has 5V on it off the board on New Phone, then run a wire from that leg to the test point, and see what happens when I plug it in. If it charges, that would seem to indicate to me the test point is "next in line" for the circuit after the USB port pins. And if that is the case I could run jumper wires to all the test points and bypass the internal traces altogether. I'll try that tonight
              Just be carefull while doing this bypass, allways limit current at first. Is it 0V because of broken track or is rail shorted to ground?
              Generally, the legs are very fragile...

              Comment

              • petehall347
                Badcaps Legend
                • Jan 2015
                • 4423
                • United Kingdom

                #8
                see if tvs is shorted that is the failure mode

                Comment

                • SluggerB
                  Badcaps Veteran
                  • Aug 2020
                  • 747
                  • US

                  #9
                  Originally posted by harp
                  Generally, the legs are very fragile...

                  You can say that again. After about 2 hours of trying I was unable to get wires connected to the port legs successfully. My soldering skills just aren't there yet.

                  Comment

                  • SluggerB
                    Badcaps Veteran
                    • Aug 2020
                    • 747
                    • US

                    #10
                    I ordered up a pack of USB breakout boards, that will allow me to just run jumper wires from test point to test point and no longer have to fiddle with little pins. Will be here tommorow

                    Comment

                    • truclacicr
                      Badcaps Veteran
                      • Apr 2019
                      • 289
                      • australia

                      #11
                      I have seen two different pinouts for USB 3.0 connectors (on the PCB side). I would confirm that 5V and Ground match up between PCB and the host-side pins.

                      https://pinoutguide.com/PortableDevi...r_pinout.shtml

                      Comment

                      • SluggerB
                        Badcaps Veteran
                        • Aug 2020
                        • 747
                        • US

                        #12
                        Originally posted by truclacicr
                        I have seen two different pinouts for USB 3.0 connectors (on the PCB side). I would confirm that 5V and Ground match up between PCB and the host-side pins.

                        https://pinoutguide.com/PortableDevi...r_pinout.shtml

                        These are Micro USB, but I will be doing a pin mapping exercise anyway since the phone has a reverse port but they don't sell reverse port breakout boards that I could find.

                        Comment

                        • dnytwaryors
                          Member
                          • Aug 2023
                          • 47
                          • Philippines

                          #13
                          Originally posted by SluggerB
                          Here is a much cleaner version of the back of the board.

                          Click image for larger version

Name:	IMG_20240812_132241.png
Views:	112
Size:	3.24 MB
ID:	3327846
                          Try to solder the jumper wire on pin 1 of micro usb and then the other side is in the pin 1 of battery connector or test point.

                          Comment

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