SAMSUNG NP-365E5C Goes straight BIOS Screen

[dtonline]

Hi, Every time power on this laptop goes straight to Bios screen, there is no memtest or anything else boot up screen.
Brand: Samsung
Model: NP-365E5C
I suppose could be a BIOS problem is anyone come cross with this fault?
I am waiting for experts can help me to solve this problem.
TIA
Be

[Scootie]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

Could be faulty keyboard which sends you directly into bios. Have you tried taking it out and for the time to use a usb keyboard?

[Djosla]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

If it is not keyboard problem ,check with different hdd,because some laptops go straights to bios when hdd is not recognized correctly...

[dtonline]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

I changed different hardrive before but no help, I will remove keyboard later let you know the result. Tks

[dtonline]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

Remove keyboard laptop still remain the same either plug in usb keyboard or not. Press del, F2, F4 key when press power button do not make any different. Any suggestions. Thanks

[stj]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

check if it retains the settings incase the lithium coincell battery is dead.

[dj_ricoh]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

reflash the bios, change the hdd(and mess with that uefi settings), test with usb keyboard(unplug the internal one).

I had one like this but I swear I don't remember what was wrong, but I did all those things

[masud]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

hdd issue

[dtonline]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

Change 3 working hdd's, there is no UEFI settings on BIOS, unplg internal KB, plug ext USB KB no help, only reflash BIOS i did not do so far, I am more concern that BIOS was a problem, How can I reflash the BIOS while it does not boot from dvd or USB...? please advise.
TIA

reflash the bios, change the hdd(and mess with that uefi settings), test with usb keyboard(unplug the internal one).

I had one like this but I swear I don't remember what was wrong, but I did all those things

[dtonline]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

hdd issue

What do you mean hdd issue? please advise more. I have already changed 3 working hdd's. TIA

[dtonline]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

I found missing device (empty) in propriety boot up page although on the first it was detecting DDRW and HDD. Bios page pictures attached.

[Th3_uN1Qu3]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

Looks like a southbridge problem to me.

[ktmmotocross]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

did u try reset bios?

[Ramee]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

What do you mean hdd issue? please advise more. I have already changed 3 working hdd's. TIA

Manually flash the bios ic if you know how or take it to a ProTech to do it for you.
Just use the latest bios file to fix the bug.

[Th3_uN1Qu3]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

Disappearing devices from the boot menu cannot be a BIOS issue, it's 100% got to do with the SB.

[alihomee]

Re: SAMSUNG NP-365E5C Goes straight BIOS Screen

disable secure boot and try to boot from a cd or pen drive and also check for uefi boot option if available change it to legacy boot