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DELL 1564 UM3B - Battery not charging

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    DELL 1564 UM3B - Battery not charging

    Hey Guys,

    long time lurker and I have a problem which I have been working on and off with for a few months now and hit a dead end and it's driving me crazy haha. Any input is greatly appreciated and sorry for the long read, trying to squeeze most info here.

    Now I know this thing is old and is really not worth my time anymore, but it has been a great learning curve for me.


    This laptop was given to me for free and was not working at the time at all.

    Initially it was missing 3.3v_ALW which was caused by PQ31 shorting and also damaged PU4 - TPS51427A.
    I replaced both and had both rails.

    There was still no sign of life and after checking I found another short ( I don't remember where initially) which I traced back to the I/O controller - ITE8502E. Also under close inspection the I/O seemed to have a small burn mark on top.
    Replaced the I/O controller and the short was gone and laptop came to life.



    Current state is I have power. The laptop is working properly. It boots, I can load into windows, I have had prime95 run ect. All stable.

    What is still wrong is that I cannot get the battery to charge.

    The original battery it came with was under voltage. So I bought a replacement 3rd party battery.

    Both batteries upon plugging in with the charger make the onboard LED flash 4x orange 1 time white.

    During post I get the message that the battery cannot be identified and won't be charged.

    In windows the battery shows up as unknown with either 0% or 100% and not charging.

    If I remove the ACin the laptop stays on and uses the battery. I can cold boot from the battery too without AC charger.

    The original battery is faulty, so forget that...all tests are done with the 3rd party.

    BIOS shows power supply is correct so center pin is fine there too.


    I have tried to trace so many lines and am trying to understand the problem...the only thing I can find which does not add up is that:

    Pullup resistor RP8 on the SMBclk0 line is only 1.9k ohm not 2.2k

    Resistor PR124 on the PBAT_PRES# line is 2k ohm and not 10k

    Now, removing either of these makes the other the correct value (?!) why? They are not related apart from the 3.3v rail. When de-soldered their values are correct and make the other in line the correct value, it's really strange. I have swapped them too from a donor board, same result.

    I have bought another faulty motherboard (has a hole in it) as a donor board and both resistors in line are the correct values 2.2k and 10k on the donor board.

    smbdat0 line is 3.3v with and without battery

    smbclk0 line is 3.3v without battery but only 0.5v with battery.

    I do not have an oscilloscope to check if there is talk on the line.



    I have again changed the i/o controller from the donor board to this one, same result.

    I have changed the charging chip twice PU8 - MAX8731A (1 new, 1 from donor) with same results.



    I really don't know what else I can check. My understanding so far is that there is potentially no smbclk talk on the line which in turn is making the charger chip not turn on.
    It would make sense also why the error message comes up as it cannot read the battery % or know anything about it. Same in windows, no idea about state. I tried a battery info program in windows and results come back unknown.

    Now SMBclk0 and SMBdat0 lines go Battery - MAX8731A - I/O.
    Charging chip and I/O I have replaced each twice already, new and from donor...so it really makes me wonder if it is the replacement battery...but then the 2 resistors are still not quite right either so i'm unsure.

    Any feedback is most welcome.

    I'll post schematic and PU4 measurements.

    PU4 - MAX8731A without battery with battery

    01 - GND / GND
    02 - 2.36v / 2.36v
    03 - 4.09v / 4.09v
    04 - - / -
    05 - - / -
    06 - - / -
    07 - - / -
    08 - 15mv / 15mv
    09 - 3.37v / 3.36v
    10 - 3.37v / 0.51v
    11 - 3.37v / 3.36v
    12 - GND / GND
    13 - 3.29v / 3.28v
    14 - GND / GND
    15 - 150mv climbing up / 10.8v
    16 - 150mv climbing up / 10.8v
    17 - 150mv climbing up / 10.8v
    18 - 150mv climbing up / 10.8v
    19 - GND / GND
    20 - 0v / 0v
    21 - 5.3v / 5.3v
    22 - 19.7v / 19.7v
    23 - 150mv climbing up / 10.8v
    24 - 150mv climbing up / 10.4v
    25 - 5.3v / 10.4v
    26 - 5.3v / 5.3v
    27 - 19.7v / 19.7
    28 - 19.7v / 19.7

    With climbing up I mean each time i measure it is a higher value...started at around 150mv and becomes higher after 2minutes it was at ~400mv and climbing.

    Attached Files

    #2
    Re: DELL 1564 UM3B - Battery not charging

    ACIN and ACOK are bad
    Just cook it! It's already broken.

    Comment


      #3
      Re: DELL 1564 UM3B - Battery not charging

      when ACIN = 1.5V -> ACOK = 0.4V
      when ACIN = 2.5V -> ACOK = 5.5V

      what do you have?
      ACOK 3.3v all the time
      something it's leaking
      Just cook it! It's already broken.

      Comment


        #4
        Re: DELL 1564 UM3B - Battery not charging

        Originally posted by dj_ricoh View Post
        when ACIN = 1.5V -> ACOK = 0.4V
        when ACIN = 2.5V -> ACOK = 5.5V

        what do you have?
        ACOK 3.3v all the time
        something it's leaking
        You know...I've looked over the chip manual probably 20 times...how did I not notice that. You are right, ACOK should be 5.5v when ACIN = 2.5v

        ACIN looks fine to me though, with the voltage divider I should be getting 2.375v @ 19.75v which I am but then it should be exactly around 2.5v?

        Many many thanks, I will investigate.
        Last edited by Canis; 11-29-2018, 07:33 AM.

        Comment


          #5
          Re: DELL 1564 UM3B - Battery not charging

          Ah unfortunately this is not the problem.

          According to Dimitrios ( https://www.badcaps.net/forum/showth...t=33802&page=2 ) 3.3v is correct for this chip.

          Just checked all around it to make sure and everything seems correct. Also, the donor board I have also gives out 3.3v on ACOK, so this matches everything.

          Many thanks anyway for the reply, anything else please let me know

          Comment


            #6
            Re: DELL 1564 UM3B - Battery not charging

            what is resistance to ground on smbclk and smbdata when battery connected and disconnected? measure on both sides of resistors
            Last edited by ktmmotocross; 12-03-2018, 11:00 AM.

            Comment


              #7
              Re: DELL 1564 UM3B - Battery not charging

              Hi

              I like your style of posting (looking at the First post)

              Attached is schematic snip...

              Did you check the PSID line in. I have found so many issues with the components on that circuit, visually they look okay as soon as you light reflow they start to show. In most cases I had ones with broken/burned legs, as said visually they looked fine, trying to take them off showed the problem as you pick it up via tweezers one leg stays behind :P So maybe just inspect them physically...

              Anyways I see you did get voltage response on the CS pins but just make sure they are all still Okay as well.
              CSSP, CSSN, CSIP, CSIN

              However this maybe more towards what you have atm... Unless something else is interfering...
              And then in the same image attached check the resistors and diodes on the battery terminal side regards to the SMB_xx issues you have. Both SMB_clk/data should stay at 3.3V
              Components in question: PD7/9, PR119/123

              Attached Files
              Last edited by MJ-meo-dmt; 12-04-2018, 07:50 AM.
              while alive { live(toFullest=true) }

              Comment


                #8
                Re: DELL 1564 UM3B - Battery not charging

                Many thanks for the replies!

                The replacement battery is not the problem and can be ruled out.
                I've been doing some testing and on the donor board I bought, I have managed to make it work so far as in it will charge the battery...lol. It won't turn on though but it's good enough right now to cross reference.

                I have 1 question first, with only the battery inserted, no power lead, is 3.3V_ALW meant to present or not? The donor board it is together with 5v_ALW, but my "good" board only 5v_ALW is present. 3.3v_ALW becomes present when power button is pressed. Is that normal? Which one of these is wrong.

                Originally posted by ktmmotocross View Post
                what is resistance to ground on smbclk and smbdata when battery connected and disconnected? measure on both sides of resistors
                I will add the donor board into this too as I have managed to get it to charge the battery but as it is not tuning on it is hard to say which measurements are correct here, but there are differences. I can't do the with battery test on the donor as 3.3v is present instantly (which may not be right)

                Original Board without battery with battery

                smbclk before - 3.13k / 390.5
                smbclk after - 3.02k / 290.9

                smbdat before - 3.50k / 2.39k
                smbdat after - 3.39k / 2.29k


                Donor Board

                smbclk before - 224.2 / -
                smbclk after - 126.1 / -

                smbdat before - 224.5 / -
                smbdat after - 125.9 / -

                What was weird as well is that I had to do these measurements on Original board only with red probe on ground and black on pins as the other way round the reading would jump constantly into the Mohm and back to Kohm. This did not happen on the donor board either...
                Either way, my "working" board is in the kohm while the donor is in ohm...
                Last edited by Canis; 12-06-2018, 11:25 AM.

                Comment


                  #9
                  Re: DELL 1564 UM3B - Battery not charging

                  Many thanks! I try to get as much info in as I can but things get quite long then and puts people off reading

                  Did you check the PSID line in. I have found so many issues with the components on that circuit, visually they look okay as soon as you light reflow they start to show. In most cases I had ones with broken/burned legs, as said visually they looked fine, trying to take them off showed the problem as you pick it up via tweezers one leg stays behind :P So maybe just inspect them physically...
                  Checked PSID line...all seems fine there. PSID is also adapter sense yes? Bios does show 65w adapter present and 90w adapter when I change it to my spare so I assume all is good there.

                  Anyways I see you did get voltage response on the CS pins but just make sure they are all still Okay as well.
                  CSSP, CSSN, CSIP, CSIN
                  Double checked the CSSP, CSSN, CSIP, CSIN pins, all seems correct. Values identical.

                  And then in the same image attached check the resistors and diodes on the battery terminal side regards to the SMB_xx issues you have.
                  PD7/8/9 are NC. Not connected and not present.

                  PR119 / 122 / 123 are correct value at 100ohm

                  The only 2 things I can find is

                  Pullup resistor RP8 on the SMBclk0 line is only 1.9k ohm not 2.2k

                  Resistor PR124 on the PBAT_PRES# line is 2.2k ohm and not 10k

                  If I remove either of them the other has correct value. They are not faulty as they have been changed and also have correct value out of circuit.

                  Both SMB_clk/data should stay at 3.3V
                  Still 3.3v on smbdat but 0.5v on smbclk. Managed to get donor board working that it is charging and on there both smbclk and smbdat are 3.3v.
                  I don't see a short or anything though as without battery I also get 3.3v on both lines.

                  Comment


                    #10
                    Re: DELL 1564 UM3B - Battery not charging

                    I can't seem to edit my post above?

                    @ktmmotocross please disregard the donor board measurements...they are wrong. Just found more things wrong with the donor so please ignore the values! They are actually the same as my board.
                    Last edited by Canis; 12-06-2018, 01:35 PM.

                    Comment


                      #11
                      Re: DELL 1564 UM3B - Battery not charging

                      but smbclk must be 3,3

                      Comment


                        #12
                        Re: DELL 1564 UM3B - Battery not charging

                        Originally posted by ktmmotocross View Post
                        but smbclk must be 3,3
                        Yes I know, but I can't find out why it is low

                        Do the resistance measurements taken above help at all?

                        Without battery it is 3.3v, with it is 0.5v and I really have no idea why, hence I added all what I have found out above.
                        Last edited by Canis; 12-06-2018, 03:59 PM.

                        Comment


                          #13
                          Re: DELL 1564 UM3B - Battery not charging

                          Kbc might be faulty as smbclk is linked to kbc. have you measured directly on kbc pins for smbclk and smbdata??

                          Comment


                            #14
                            Re: DELL 1564 UM3B - Battery not charging

                            Originally posted by mcplslg123 View Post
                            Kbc might be faulty as smbclk is linked to kbc. have you measured directly on kbc pins for smbclk and smbdata??
                            Yes, same values.

                            I can rule out the KBC , the charger chip the Bios and EC Bios. They were all checked, also replaced with new, and also replaced from an identical donor board and the behaviour remains the same.

                            Comment

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