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    Router conflicts?

    Im trying to set up a wireless network. The router is a dlink di-713p and the cable modem is a motorola surfboard... A black vertical thing with amber lights and a usb and ethernet port. Well i have everything connected but when i plug the pc in it keeps coming up with accquiring network adress and thats it... Like it's not giving an ip address. I have dhcp enabled on the router but no help. Whats wrong here? Is it the modem playing up or what?
    Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

    #2
    Re: Router conflicts?

    The pc works fine and connects to the net if i connect it directly by ethernet to the modem...
    Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

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      #3
      Re: Router conflicts?

      reset the d-link router. i have a surfboard too. it should be able to detect whether or not the router has a dhcp server and turn off automatically. after you reset the router, DO NOT connect the modem to the router. test it out first by connecting your computer to a NAT (1,2,3,4 NOT the modem port) port. the router should act as a dhcp server for your computer. if not, the router has a problem, and you may have to do a factory reset.

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        #4
        Re: Router conflicts?

        Go into the router config and clone the PC's MAC address. Maybe let it sit for a few minutes so everything can kick in and all should be well. I always have to do this when I put a router in for somebody with a surfboard modem.

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          #5
          Re: Router conflicts?

          Even if you do have to clone the MAC of the PC to get the Surfboard working, the PC should still get an address via DHCP from the router.

          I second resetting the router, just to rule anything weird out.

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            #6
            Re: Router conflicts?

            Whoops, misunderstood the problem. I thought he meant the router wasn't getting an IP from the modem.

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              #7
              Re: Router conflicts?

              Make sure the cable modem is running and connected.

              Go into the router control panel and find the status page click DHCP release wait then click DHCP renew. The IP and DNS address of your modem should now be displayed and it should work.

              If it's the PC is not receiving an IP try a manual reset. Type cmd in the run menu. Type ipconfig /release hit and wait when the command is done type ipconfig /renew. This will make it dump the current IP address and query the DHCP server for a new one.
              Last edited by Krankshaft; 01-21-2011, 01:59 AM.
              Elements of the past and the future combining to make something not quite as good as either.

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                #8
                Re: Router conflicts?

                Another possibility is the router is only configured to hand out so many DHCP addresses (say 5). If your router is unsecured, you could have people leeching off your router and taking up all the DHCP addresses.
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                  #9
                  Re: Router conflicts?

                  try this

                  off the motorola modem and the router.
                  on the motorola modem first and let it load. once loaded, on the dlink router.

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                    #10
                    Re: Router conflicts?

                    Some cable companies CPE lock their subscribers. This means that you have to connect whatever mac address first used the account. That or you can have it reset by the co.

                    If your computer can get on, try cloning its mac address to the router. If that fails, try running a different ip range on the router vs the cable modem. The modem hands out 192.168.1.xxx (when there is no signal) ips and so does your router, change it to 192.168.2.xxx.

                    Let the modem sync while unplugged from the router. Get your computer to connect to the router so that you can connect to the administration page.

                    I don't know what you can monitor while on dlink's page but try to keep an eye on wan IP. This is what the modem is assigning to the router.

                    Plug the modem into the router while you are in the admin page. See what happens to wan ip, if nothing, try to release and renew the wan ip.

                    If all goes well you get a public ip on the router.

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                      #11
                      Re: Router conflicts?

                      Some wireless routers can clone (or change) the MAC address for the WAN port.
                      Hopefully, that would be supported. You may need a firmware upgrade for that.
                      My first choice in quality Japanese electrolytics is Nippon Chemi-Con, which has been in business since 1931... the quality of electronics is dependent on the quality of the electrolytics.

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                        #12
                        Re: Router conflicts?

                        If i think i got the problem right:

                        Your comp works fine connected to your eth port on your modem. Your router isnt getting an IP from your modem tho.

                        Alot depends on your ISP. I have a surfboard and i have Atlantic Broadband as my isp. If I change my router, which i have many times in the past, I have to reset my modem. Theres a reset button(use a paper clip) in the back of your modem and hold it down for about 10 secs. Make sure you have your modem plugged into your router before you reset.

                        Option 2 is to call your ISP and they can send the reset signal down to your modem.

                        Hope this helps.

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