Dell P2214H monitor is dead, not turning on.. Caps look good

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  • Goforth
    Member
    • Jul 2017
    • 10
    • United States

    #1

    Dell P2214H monitor is dead, not turning on.. Caps look good

    Hi guys! Title says it all. My Dell monitor will not turn on. No LED lights, no nothin. All of the caps look good, no bulging at all. No cracks in the solder joints, although one joint looks a little rough. Any ideas? I don't know much about this stuff (obviously), however, I am fairly good at soldering. Figured I'll give it a shot fixing it. After all, it's not like I can break it I am limited to a multimeter when it comes to testing. Also, I can get better pictures upon request. Thanks, fellas!

    Monitor is a Dell P2214H
    Photos:
    https://ibb.co/eBVqh5
    https://ibb.co/n4Z5FQ
    Attached Files
    Last edited by Per Hansson; 07-26-2017, 04:45 AM. Reason: Offsite images uploaded
  • Goforth
    Member
    • Jul 2017
    • 10
    • United States

    #2
    What should the DC voltage be on this cap?

    This board came out of a monitor that won't turn on. The large cap in the picture says 450v, but when I check it with a multimeter while the board is plugged in I'm getting 160ish volts DC. Could this be the issue?

    I'm no guru with this stuff, I just figured if the cap says 450v, then it's strange I'm reading 160v. But maybe I'm wrong. Teach me something
    https://ibb.co/hwnzc5
    Attached Files
    Last edited by Per Hansson; 07-27-2017, 02:41 PM. Reason: Offsite image uploaded

    Comment

    • mariushm
      Badcaps Legend
      • May 2011
      • 3799

      #3
      Re: What should the DC voltage be on this cap?

      Modern switching power supply use Active Power Factor Correction circuits which boost 90v..250v AC to 400..420v DC for better operation.

      In this case either the APFC circuit isn't working or it doesn't exist. You have 110v AC coming in, going in the bridge rectifier resulting in DC voltage with a peak of sqrt(2) x 110v = ~ 155v

      If your PSU has no pfc, then probably they kept the capacitor with such high rating in case the monitor was going to be sold in countries with 230v AC at the socket (those would have ~ 330v DC max... so any cap rated for more than 330v+~10% would do... and 420 or 450v rated capacitors are common and suitable for this.

      Comment

      • eccerr0r
        Solder Sloth
        • Nov 2012
        • 8701
        • USA

        #4
        Re: What should the DC voltage be on this cap?

        Depends on the PSU. This one looks like it's a non-PFC autodetect PSU, maybe a 384x design. The input needs to be able to deal with 120V and 220VAC mains, so the capacitor voltage needs to be able to handle both. While 120VAC is 160-170V, the 220V input would produce 320-340V which the 450V cap will handle.

        Comment

        • redwire
          Badcaps Legend
          • Dec 2010
          • 3906
          • Canada

          #5
          Re: What should the DC voltage be on this cap?

          OP please post the make/model of what you working on, or start a thread on it.
          It appears to be 4H.0EH02.A04

          170VDC is what I would expect on the cap, there is no active-PFC.

          Comment

          • Per Hansson
            Super Moderator
            • Jul 2005
            • 5895
            • Sweden

            #6
            Re: What should the DC voltage be on this cap?

            Originally posted by redwire
            OP please post the make/model of what you working on, or start a thread on it.
            It appears to be 4H.0EH02.A04
            And PLEASE stop hotlinking an image host that does not allow it!
            Here is a FAQ on how to upload the images here:
            https://www.badcaps.net/forum/showthread.php?t=1868
            "The one who says it cannot be done should never interrupt the one who is doing it."

            Comment

            • PeteS in CA
              Badcaps Legend
              • Aug 2005
              • 3579
              • USA, Unsure of Planet

              #7
              Re: What should the DC voltage be on this cap?

              Originally posted by eccerr0r
              Depends on the PSU. This one looks like it's a non-PFC autodetect PSU, maybe a 384x design. The input needs to be able to deal with 120V and 220VAC mains, so the capacitor voltage needs to be able to handle both. While 120VAC is 160-170V, the 220V input would produce 320-340V which the 450V cap will handle.
              This power supply doesn't have PFC - no PFC inductor, only one transistor/MOSFET on the primary side. Going a step farther, it looks like a flyback design, since there is no output inductor. Finally, unless there's a SMT PWM IC on the underside of the PCB, I'd guess this is a self-oscillating flyback design.

              Since the OP is from the US, the ~160V across the input cap is correct, and means the input fuse is OK. That means the switch transistor/MOSFET is not shorted. If there's no output (especially if there is a clicking sound when it's powered on?), I'd look for shorts on the output side.
              PeteS in CA

              Power Supplies should be boring: No loud noises, no bright flashes, and no bad smells.
              ****************************
              To kill personal responsibility, initiative or success, punish it by taxing it. To encourage irresponsibility, improvidence, dependence and failure, reward it by subsidizing it.
              ****************************

              Comment

              • Goforth
                Member
                • Jul 2017
                • 10
                • United States

                #8
                Re: What should the DC voltage be on this cap?

                Originally posted by redwire
                OP please post the make/model of what you working on, or start a thread on it.
                The monitor is a Dell P2214H. Having trouble finding the issue. I was hoping a cap would visually be bad, but it's never that simple (not for me at least).

                Comment

                • Goforth
                  Member
                  • Jul 2017
                  • 10
                  • United States

                  #9
                  Re: What should the DC voltage be on this cap?

                  My apologies Hansson, won't happen again. Thanks for the instructions.

                  Comment

                  • Agent24
                    I see dead caps
                    • Oct 2007
                    • 4951
                    • New Zealand

                    #10
                    Re: What should the DC voltage be on this cap?

                    If it does nothing at all, you may have an open-circuit startup resistor
                    "Tantalum for the brave, Solid Aluminium for the wise, Wet Electrolytic for the adventurous"
                    -David VanHorn

                    Comment

                    • PeteS in CA
                      Badcaps Legend
                      • Aug 2005
                      • 3579
                      • USA, Unsure of Planet

                      #11
                      Re: What should the DC voltage be on this cap?

                      A picture of the underside of the power supply, if there are SMT components there might be helpful.
                      PeteS in CA

                      Power Supplies should be boring: No loud noises, no bright flashes, and no bad smells.
                      ****************************
                      To kill personal responsibility, initiative or success, punish it by taxing it. To encourage irresponsibility, improvidence, dependence and failure, reward it by subsidizing it.
                      ****************************

                      Comment

                      • stj
                        Great Sage 齊天大聖
                        • Dec 2009
                        • 31003
                        • Albion

                        #12
                        Re: What should the DC voltage be on this cap?

                        change c606

                        Comment

                        • budm
                          Badcaps Legend
                          • Feb 2010
                          • 40746
                          • USA

                          #13
                          Re: What should the DC voltage be on this cap?

                          So are you getting any DC outputs on the connector at all (you did not indicate what DCV you are getting on those two output connectors)? It is just simple always on power supply (no PFC) with two outputs (one rectifier on the heatsink, and one axial-lead rectifier).
                          https://cdn.badcaps-static.com/pdfs/...ea2905eb95.pdf

                          It will work with incoming Voltage range from 100VAC ~ 240VAC, thus the 450VDC cap is being used.
                          Page 12:
                          AC input voltage/frequency/current: 100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.2 A (typical).

                          You should stick to this thread: https://www.badcaps.net/forum/showthread.php?t=63524
                          Last edited by budm; 07-27-2017, 11:13 PM.
                          Never stop learning
                          Basic LCD TV and Monitor troubleshooting guides.
                          http://www.badcaps.net/forum/showthr...956#post305956

                          Voltage Regulator (LDO) testing:
                          http://www.badcaps.net/forum/showthr...999#post300999

                          Inverter testing using old CFL:
                          http://www.badcaps.net/forum/showthr...er+testing+cfl

                          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                          http://s807.photobucket.com/user/budm/library/

                          TV Factory reset codes listing:
                          http://www.badcaps.net/forum/showthread.php?t=24809

                          Comment

                          • PeteS in CA
                            Badcaps Legend
                            • Aug 2005
                            • 3579
                            • USA, Unsure of Planet

                            #14
                            Re: What should the DC voltage be on this cap?

                            Originally posted by stj
                            change c606
                            Whether self-oscillating or in the start-up circuit for a 384x PWM IC that would be a suspect.
                            PeteS in CA

                            Power Supplies should be boring: No loud noises, no bright flashes, and no bad smells.
                            ****************************
                            To kill personal responsibility, initiative or success, punish it by taxing it. To encourage irresponsibility, improvidence, dependence and failure, reward it by subsidizing it.
                            ****************************

                            Comment

                            • Per Hansson
                              Super Moderator
                              • Jul 2005
                              • 5895
                              • Sweden

                              #15
                              Re: What should the DC voltage be on this cap?

                              Originally posted by budm
                              I have merged the two threads.
                              "The one who says it cannot be done should never interrupt the one who is doing it."

                              Comment

                              • Goforth
                                Member
                                • Jul 2017
                                • 10
                                • United States

                                #16
                                Re: What should the DC voltage be on this cap?

                                Originally posted by budm
                                So are you getting any DC outputs on the connector at all (you did not indicate what DCV you are getting on those two output connectors)?
                                I tried checking the DCV on the two white output connectors in the right side of the picture, I can't seem to get any readings.

                                Comment

                                • Goforth
                                  Member
                                  • Jul 2017
                                  • 10
                                  • United States

                                  #17
                                  Re: What should the DC voltage be on this cap?

                                  Originally posted by PeteS in CA
                                  A picture of the underside of the power supply, if there are SMT components there might be helpful.
                                  Here you go
                                  Attached Files

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #18
                                    Re: Dell P2214H monitor is dead, not turning on.. Caps look good

                                    So 0VDC on the connectors.
                                    Try heating up C606 (or just replace it as suggested by STJ) with hair dryer for a minute and then power up the board to see if you will get any DCV on those two connectors.
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

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