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Visio E470VL - Has Power, Wont Turn On

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    Visio E470VL - Has Power, Wont Turn On

    Hello all!! My name is Jake and I am new to badcaps.

    First and foremost, this forum is a god sent!!! A big thanks to all members for the valuable info you have posted here. I didn't know were to begin till I found this site.

    Just a brief rundown of my background:

    4 years experience troubleshooting hardware and software defects for a certain computer manufacturer that promises to make the PC personal again (uh-huh). But most of that was replacing entire hardware rather and troubleshooting the hardware itself. Didn't fix the motherboards, we just replaced them.

    After that about 8 years experience in industrial maintenance, factories and such.

    So I am pretty familiar with a multi meter and with electronic hardware, just not both at the same time, lol. In other words, I know just enough to be dangerous, so please be patient with me.

    Ok, lets get down to it.

    POTENTIAL CAUSE:

    While undoing some tangled cables behind my entertainment system, I saw the flash of an arch. Not 100% sure that was the cause because my TV kept working for several hours before crapping out.

    SYMPTOMS:
    After the short happened, nothing seemed to change. A few hours later the TV shut itself off while my kids were watching a movie. I turned the TV back on and got no pic, just the NO SIGNAL icon came up on the TV. Cant say about the sound, it is always turned off. Bluray goes to the receiver, then from the receiver to the TV. I had sound from the receiver though.

    So I moved the HDMI cord to different ports, to avail. Still a no signal icon on the TV. Tried different inputs at the receiver which controls input selection to the TV.

    After trying this for about ten minutes, the TV turns itself off again, the VISIO insignia on the front went from white to orange. I could not get it to turn on after that, not with the power button or the remote, but the VISIO insignia remained orange.

    TROUBLESHOOTING ATTEMPS:

    I tried the easy fixes first:
    Different outlets
    Unplugged it for 6 hours
    Different power cord/data cables/inputs

    No dice

    Next, I visually checked all the caps. No leaking or bulging.

    Checked the main board for burns, found nothing.

    After that a continuity check of all onboard fuses, all checked out good.

    Check the power button and got voltage going through when pressed.

    Next, I went for the volt regs. I found a lot of them but half of them are common 3 pronged regulators, the other are 8 pronged (not sure if the 8 prong ones are even volt regs). So far I have only checked the three pronged ones. I cant seem to find the datasheets for the 8 prong ones. U33 is one of the 8 prong ones, I did take readings on that one, seemed there is a lot of chatter about VISIOs having problems with U33, but without a datasheet, the readings from U33 don't mean much to me.

    Anyways, here are the results of the readings. With the fat tab up, pins 1, 2, 3 from left to right.

    Adjustable Voltage Regulators with Part #1117 (no suffix for prefix):

    U2
    Pin 1 - 2.1
    Pin 2 - 3.3
    Pin 3 - 5.1

    U4
    Pin 1 - 0.0
    Pin 2 - 1.2/1.3 (I am assuming it was drifting cause my meter only reads to the tenth, and the correct reading should be 1.25)
    Pin 3 - 3.3

    U7
    Pin 1 - 2.0
    Pin 2 - 3.3
    Pin 3 - 5.1

    U46
    Pin 1 - 2.1
    Pin 2 - 3.3
    Pin 3 - 5.1

    Voltage Regulators with Part # G1084

    U3
    Pin 1 - 2.1
    Pin 2 - 3.3
    Pin 3 - 5.1

    TU5
    Pin 1 - 0.0
    Pin 2 - 0.0
    Pin 3 - 0.1

    Voltage Regulators with Part # 7805CT (I am suspicious of this one)

    U8
    Pin 1 - 12.3
    Pin 2 - 0.0
    Pin 3 - 5.0

    8 Prong Voltage Regulator with either Part # A22334 or 4953GM, not sure but if I had to choose it would be A22334. It was the one on the second row, all other components with 2 number series on them list the part number second.

    With the numbers oriented upright, Pins 1-4 are the pins on top, from left to right, Pins 5-8 are the pins on bottom, from left to right.

    U33
    Pin 1 - 0.0
    Pin 2 - 0.0
    Pin 3 - 0.0
    Pin 4 - 0.0

    Pin 5 - 12.3
    Pin 6 - 12.0
    Pin 7 - 12.3
    Pin 8 - 12.0

    To be honest, I'm not sure that U33 is a volt reg, but I think I read somewhere that U33 feeds several of the other volt regs so I took a reading. I found only one other component with the same part # as U33, here are the readings.

    U1

    Pin 1 - 5.1
    Pin 2 - 5.1
    Pin 3 - 5.1
    Pin 4 - 5.1

    Pin 5 - 5.1
    Pin 6 - 0.0/0.1
    Pin 7 - 5.1
    Pin 8 - 0.0/0.1

    I understand my multi meter does not go to the thousandths, so if more accurate readings are needed I will redo them with a different meter.

    I've been suspicious of the main board (perhaps misguided) which is why I attacked it first. At this point I need to know where to go from here. Any help would be huge!!

    Pics of my main and power board are attached.

    Thanks in advance for the assistance!!

    Jake
    Attached Files

    #2
    Re: Visio E470VL - Has Power, Wont Turn On

    There should not have any arcs from connecting and disconnecting cables while power is on. There is a difference in gnd potential between the different prices if equipment. Check for voltages AC and DC on output and inputs of suspected items. Make a map to make desert of it all. Mfg info should tell you specs inputs / outputs

    Comment


      #3
      Re: Visio E470VL - Has Power, Wont Turn On

      Check signal pins for shorts to gnd too. Start with the TV. If the HDMI ports don't work what about the RBG high resolution inputs?

      Comment


        #4
        Re: Visio E470VL - Has Power, Wont Turn On

        Your reported regulator output are normal (add 1.25v to pin 1 = expected output on pin 2 within 2%)
        U33 (4953GM) is the dual MOSFET, it looks like it does not getting any GATE control voltages.
        Attached Files
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment


          #5
          Re: Visio E470VL - Has Power, Wont Turn On

          Budm,

          I am trying to locate a thread you did sometime ago that explains the light bulb useage for power supply testing where the fuse blows repeatdly. Specifically, I am looking for the instructions on how to create it, and also, what would I see in terms of the bulb lighting/not lighting when testing the PSU?

          Any help would be much appreciated.
          Thanks
          Joe

          Comment


            #6
            Re: Visio E470VL - Has Power, Wont Turn On

            I built and used twp versions.
            http://s807.photobucket.com/user/bud...?sort=3&page=1
            For TV, I use 75W first, when you first plug the TV in, power switch not activated, the lamp should come on bright for seconds then dims down after the filter caps are charged up, if it comes on bright and stays brights, it means you have shorts circuit.
            If it does not show as short, then I switch in 100W lamps or more and try to run TV with lamps in place, if the TV draws lots of current the lamp will flicker but never stay full brightness, in that case I would then bypass the lamps.
            http://s807.photobucket.com/user/bud...?sort=3&page=1
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment


              #7
              Re: Visio E470VL - Has Power, Wont Turn On

              Originally posted by Ltank View Post
              There should not have any arcs from connecting and disconnecting cables while power is on. There is a difference in gnd potential between the different prices if equipment. Check for voltages AC and DC on output and inputs of suspected items. Make a map to make desert of it all. Mfg info should tell you specs inputs / outputs
              That is a good idea, thank you. Now are you talking about the i/o of the power or the main board, or both? I will try and find Mfg diagrams, if anyone could save me some time and knows where to find them or can post a link, it would be much appriciated.

              Originally posted by Ltank View Post
              Check signal pins for shorts to gnd too. Start with the TV. If the HDMI ports don't work what about the RBG high resolution inputs?
              I didn't have a chance to check that before it went into stand by mode for the last time and could not get it to come back on.

              Originally posted by budm View Post
              Your reported regulator output are normal (add 1.25v to pin 1 = expected output on pin 2 within 2%)
              U33 (4953GM) is the dual MOSFET, it looks like it does not getting any GATE control voltages.
              YESSSSSSSS!!!!!!! Thank you sooo much, I have been looking for this datasheet like crazy! Now what provides the GATE control voltage and what am I looking for to test if it is sending any voltage?



              I am at work right now, I will try all of this when I get home and report my findings here. If I can not isolate the problem on the boards, I will replace the board itself, I just want to be 100% sure I am replacing the right board.

              Comment


                #8
                Re: Visio E470VL - Has Power, Wont Turn On

                Oh, and anything fishy with U8? Doesn't seem right for Pin 1 to be 12.3 and Pin 2 to have a 0.0 output, doesn't make any sense.

                Comment


                  #9
                  Re: Visio E470VL - Has Power, Wont Turn On

                  The Gate control voltages probably are from the microcontroller of the main board, it will be tough to trace out the connections.
                  U8 is the 78XXX series, this one is 5V regulator, middle pin/tab is the Ground pin, Left pin is the input, right pin is the output, it is OK.
                  Attached Files
                  Last edited by budm; 12-03-2013, 04:51 PM.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment


                    #10
                    Re: Visio E470VL - Has Power, Wont Turn On

                    Originally posted by budm View Post
                    The Gate control voltages probably are from the microcontroller of the main board, it will be tough to trace out the connections.
                    Eeeeesh, I was afraid of that, so in other words time for a new board? lol

                    Real talk though, is it something worth tracing down? Even if I did, replacing something like a microcontroller is beyond me. I mean I can solder, but I dont have the equiptment for anything like that.
                    Last edited by ghostiepeeler; 12-03-2013, 04:58 PM.

                    Comment


                      #11
                      Re: Visio E470VL - Has Power, Wont Turn On

                      Hi Bud,

                      Thanks for the quick reply. So I believe I have fixed the PSU based on the following..let me know what you think..I will also up the Watts on the bulb..

                      2 fuses with bulbs in place..

                      1. ) Fuse A blinks every second for 20 times, then
                      2.) relay clicks once,next
                      3.) Fuse A then blinks 6 times, then
                      4.) Relay clicks once. Then,
                      5.) Fuse A blinks 6 times and Fuse B comes on DIM one time and stays out during 6 light flashes on Fuse A.

                      thoughts?
                      (thanks for your time btw)

                      Comment


                        #12
                        Re: Visio E470VL - Has Power, Wont Turn On

                        @ghostiepeeler, I am not sure if this E series is one of those with corrupt/failed EEPROM problem or not.

                        @jstiene, it does not sound like you have short circuit on the power supply board, otherwise the lamp would have stay on with full brightness.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment


                          #13
                          Re: Visio E470VL - Has Power, Wont Turn On

                          Hi Bud,

                          replaced light bulbs with fuses and TV is working great. One last question..I noticed a part near the AC input with part number DSC 8D-15 which seems to be a thermistor. A corner of it is missing. I assume it was damaged during the failure of the board. what is the purpose of this item?
                          Thank Again..
                          Joe

                          Comment


                            #14
                            Re: Visio E470VL - Has Power, Wont Turn On

                            It is for in-rush current limiter when the TV is first getting power to the power supply.

                            http://www.ametherm.com/inrush-current/
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

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