Sony KDL-40EX400 shutsdown

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  • geminidpr
    Member
    • Dec 2011
    • 41

    #1

    Sony KDL-40EX400 shutsdown

    Sony KDL-40EX400 turn on for a few seconds then shuts down when the Sony Logo appears on the screen. It does this 3 times then I get a red light flashing 6 times. I replaced the inverter board with one that I purchased from Payless components and it still shuts down. I'm getting the 24 volts and none of the caps are bloated. I replaced the 24 volt caps just in case but it still shuts down. Any help will be greatly appreciated. Thanx.
  • ryan74
    Badcaps Veteran
    • Oct 2012
    • 471
    • usa

    #2
    Re: Sony KDL-40EX400 shutsdown

    I just got this model with the same problem and found a post online from a guy that did firmware update and it fixed his tv.
    Sony has firmware update for this model, I just updated my tv and so far it has run fine 10 minutes.
    I had trouble getting update started so I:
    Plugged in
    Turned on
    Turned off ass soon as I heard startup chime(before error)
    Plug in usb drive with update pkg.
    Turn on

    You should see green led then it switches to red and flashing amber.
    Update in process
    Wait about 10 min
    When I went back the backlights were on
    Turn off
    Turn on again if you need to program channels

    Service manual leads you to believe its a bad panel or inverter board

    Comment

    • ryan74
      Badcaps Veteran
      • Oct 2012
      • 471
      • usa

      #3
      Re: Sony KDL-40EX400 shutsdown

      12 hrs running, several restarts and everything is fine.
      I would get bl_error of 3.3 or 3.7vdc before update
      Error is gone now.

      Comment

      • RJARRRPCGP
        Badcaps Legend
        • Jul 2004
        • 6304
        • USA

        #4
        Re: Sony KDL-40EX400 shutsdown

        May be a bad primary cap.
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        Comment

        • kevinm34232
          Badcaps Legend
          • May 2012
          • 1884
          • USA

          #5
          Re: Sony KDL-40EX400 shutsdown

          Firmware update worked for me aswell on this model. TV would come on and shut down 3x before giving a 6 blink code.

          Comment

          • tsaymingshiann
            New Member
            • Jun 2013
            • 1
            • taiwan

            #6
            Re: Sony KDL-40EX400 shutsdown

            power touch ng

            Comment

            • Regent
              Computer Tech
              • Dec 2011
              • 32
              • Canada

              #7
              Re: Sony KDL-40EX400 shutsdown

              Thanks for the info!! "Firmware update worked for me aswell on this model. TV would come on and shut down 3x before giving a 6 blink code."

              Comment

              • whatusername
                Badcaps Veteran
                • Dec 2013
                • 456
                • United States

                #8
                Re: Sony KDL-40EX400 shutsdown

                i just bought this tv this evening for $30.00 and guy said power board.. i did firmware update and like others it turned right on.. I love this forum

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Sony KDL-40EX400 shutsdown

                  Great info! Link to the download will be great also.
                  Is this the one? it does not mention anything about error code or shutdown problem.
                  http://esupport.sony.com/US/p/swu-do...mdl=KDL40EX400
                  Last edited by budm; 09-05-2014, 10:19 PM.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • daniel75
                    New Member
                    • Nov 2014
                    • 2
                    • venezuela

                    #10
                    Re: Sony KDL-40EX400 shutsdown

                    Hi, i have the same problem with a KDL40EX400 TV.

                    Nothing happens when i plug in the USB drive with the update file (fat-32 formatted), it keeps with the same boot sequence. (logo, turns off 3 times and then 6 red blinking lights)

                    Too bad, because reading this post kept my hopes up!
                    Any thoughts on this ?

                    Comment

                    • mredmond1112
                      New Member
                      • Jul 2013
                      • 1
                      • USA

                      #11
                      Re: Sony KDL-40EX400 shutsdown

                      Just tried this after ordering and replacing backlight inverter per Sony troubleshooting guide still had the same problem. Would come on shut down 3 times and get the 6x blink code. Downloaded the firmware update fixed the problem. Thank you for the post.

                      Comment

                      • Louis82
                        Badcaps Veteran
                        • Feb 2012
                        • 240
                        • USA

                        #12
                        Re: Sony KDL-40EX400 shutsdown

                        Hello there,

                        I had this problem back in June 2017, Tv tried to turn on for 3 times showing the sony logo for a sec and cut off, then the 6 blinks. I replaced the main board (purchased from SJ) everything worked until now. Tv is doing same thing again.

                        Do you guys believe that main board broke or maybe there is a defective lamp causing and error code on main board and stopping tv from operating normally.

                        Ay suggestions?


                        Thanks

                        Comment

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