backlight issue Samsung UE32EH5000

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  • Mikeyboy2007
    Badcaps Veteran
    • Mar 2013
    • 745
    • Scotland

    #1

    backlight issue Samsung UE32EH5000

    Hi Guys i have the Samsung LED model UE32EH5000 when it is switched on i get no backlight. i have tested the LED strips and all check out. the voltages i get from the power supply to backlights is.

    182v
    182v
    0v
    278v
    278v

    and the voltages i get from PSU to AV board is.

    13.10v
    13.10v
    13.10v
    13.10v
    0v
    5.27v
    5.27v
    0.90v
    13.10v
    4.88v
    0v
    0v
    5.29v
    3.54v

    does anyone know what the issue is or what i can do to further troubleshoot. thanks.
    Attached Files
  • Doc38343
    Badcaps Veteran
    • Apr 2015
    • 402
    • United States

    #2
    Re: backlight issue Samsung UE32EH5000

    Do the backlights do anything when you turn it on like blink?
    Have you tried it with the power jack going to the main board disconnected?
    How did you test the LED strips?

    Had a similar issue recently but not exactly the same. Mine had one LED working intermittently and I found it had a bad solder joint on the led. I killed it trying to fix.. but put a new bulb on later.

    Comment

    • Mikeyboy2007
      Badcaps Veteran
      • Mar 2013
      • 745
      • Scotland

      #3
      Re: backlight issue Samsung UE32EH5000

      hi there thanks for quick reply. backlights do nothing at all when tv turns on. tried it with cable to main disconnected and got no blinks from backlights at all. i tested the led strips using a LED tv backlight tester and all when on no proeblem as i stripped screen out to check.

      Comment

      • dick_barton
        Badcaps Legend
        • Aug 2015
        • 6642
        • Wales

        #4
        Re: backlight issue Samsung UE32EH5000

        Do you have a single led string. If so I would check the mosfet on the return side of the led string.
        Willing to help but I'm no expert.

        Comment

        • Mikeyboy2007
          Badcaps Veteran
          • Mar 2013
          • 745
          • Scotland

          #5
          Re: backlight issue Samsung UE32EH5000

          there is 4 or 5 led strips inside tv.

          Comment

          • dick_barton
            Badcaps Legend
            • Aug 2015
            • 6642
            • Wales

            #6
            Re: backlight issue Samsung UE32EH5000

            I believe they are all connected in series since Pin1 & 2 are TOP1+, Pin 3 no connection Pin 4 & 5 TOP1-
            Also 140V for 3V leds would be approx 47 leds in series.
            Last edited by dick_barton; 07-31-2017, 12:17 PM.
            Willing to help but I'm no expert.

            Comment

            • Mikeyboy2007
              Badcaps Veteran
              • Mar 2013
              • 745
              • Scotland

              #7
              Re: backlight issue Samsung UE32EH5000

              what can i do to further test ? could the PSU be at fault if all LEDs seem to be ok ?

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #8
                Re: backlight issue Samsung UE32EH5000

                The LED power supply Voltage chart shows 140V as printed on that power supply board.
                What Voltage does it show on your LED tester?
                Since you are getting 278V then it has open circuit some where.
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • Mikeyboy2007
                  Badcaps Veteran
                  • Mar 2013
                  • 745
                  • Scotland

                  #9
                  Re: backlight issue Samsung UE32EH5000

                  im guessing that would be fault with the power supply ? and will test with LeD tester just now and report back.

                  Comment

                  • dick_barton
                    Badcaps Legend
                    • Aug 2015
                    • 6642
                    • Wales

                    #10
                    Re: backlight issue Samsung UE32EH5000

                    No, its indicating a possible led problem (shorted led(s)) or an interconnection problem between the led strips.

                    Edit
                    Shorted leds would not stop the led tester working but a shorted led would trigger the protection shutdown of the led controller IC.
                    Last edited by dick_barton; 07-31-2017, 12:50 PM.
                    Willing to help but I'm no expert.

                    Comment

                    • budm
                      Badcaps Legend
                      • Feb 2010
                      • 40746
                      • USA

                      #11
                      Re: backlight issue Samsung UE32EH5000

                      Originally posted by Mikeyboy2007
                      im guessing that would be fault with the power supply ? and will test with LeD tester just now and report back.
                      As dick_barton has indicated, it can also be that the MOSFET on the return side may be bad on not being turned on.
                      Right now the power supply is not seeing the load so its output went up high.
                      Last edited by budm; 07-31-2017, 12:51 PM.
                      Never stop learning
                      Basic LCD TV and Monitor troubleshooting guides.
                      http://www.badcaps.net/forum/showthr...956#post305956

                      Voltage Regulator (LDO) testing:
                      http://www.badcaps.net/forum/showthr...999#post300999

                      Inverter testing using old CFL:
                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                      http://s807.photobucket.com/user/budm/library/

                      TV Factory reset codes listing:
                      http://www.badcaps.net/forum/showthread.php?t=24809

                      Comment

                      • budm
                        Badcaps Legend
                        • Feb 2010
                        • 40746
                        • USA

                        #12
                        Re: backlight issue Samsung UE32EH5000

                        OK, I just look at the bottom side of the board at shopjimmy, the LED return is done through the MOSFET inside the LED driver controller IC 9101S.
                        Get the P/N of that IC so we can look up the spec. sheet.
                        Pictures provided by shopjimmy.
                        BTW, no one work on this TV before, right?
                        Shop jimmy only shows 2 LED strips.
                        http://www.shopjimmy.com/samsung-cy-...s-2-strips.htm
                        Attached Files
                        Last edited by budm; 07-31-2017, 01:26 PM.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment

                        • Mikeyboy2007
                          Badcaps Veteran
                          • Mar 2013
                          • 745
                          • Scotland

                          #13
                          Re: backlight issue Samsung UE32EH5000

                          tested led strip with tester as a whole and per strip. i am getting 113v for whole string and 28.1v per strip. @Budm the IC P/N is PC1AC SLC101 0

                          as far as im aware tv has never been opened or tampered with.
                          Attached Files
                          Last edited by Mikeyboy2007; 08-01-2017, 10:07 AM.

                          Comment

                          • R_J
                            Badcaps Legend
                            • Jun 2012
                            • 9515
                            • Canada

                            #14
                            Re: backlight issue Samsung UE32EH5000

                            It looks like in post #1 you measured the led voltage with reference to chassis, You should measure across cn802, positive probe to pin 1 and negative to pin 5

                            Comment

                            • Mikeyboy2007
                              Badcaps Veteran
                              • Mar 2013
                              • 745
                              • Scotland

                              #15
                              Re: backlight issue Samsung UE32EH5000

                              @R_J yes i measured with MM from ground on chassis and red probe on pins. will do that just now and reply.

                              Comment

                              • Mikeyboy2007
                                Badcaps Veteran
                                • Mar 2013
                                • 745
                                • Scotland

                                #16
                                Re: backlight issue Samsung UE32EH5000

                                Originally posted by R_J
                                It looks like in post #1 you measured the led voltage with reference to chassis, You should measure across cn802, positive probe to pin 1 and negative to pin 5
                                with probes on 1 and 5 i get 0v with multi meter set to 200 and 250

                                Comment

                                • R_J
                                  Badcaps Legend
                                  • Jun 2012
                                  • 9515
                                  • Canada

                                  #17
                                  Re: backlight issue Samsung UE32EH5000

                                  What voltage do you get across C9111, you may need to check that when you first turn the tv on.

                                  Comment

                                  • Mikeyboy2007
                                    Badcaps Veteran
                                    • Mar 2013
                                    • 745
                                    • Scotland

                                    #18
                                    Re: backlight issue Samsung UE32EH5000

                                    ok i flipped up PSU to read voltages on C9111. when i plugged in it went to 14, 17 then 19 then 1 displayed. i unplugged tv and voltage appeared 180 or so tjen gradually dropped. took 2 minutes for it to go back to 0v after switching off from plug.
                                    Attached Files

                                    Comment

                                    • budm
                                      Badcaps Legend
                                      • Feb 2010
                                      • 40746
                                      • USA

                                      #19
                                      Re: backlight issue Samsung UE32EH5000

                                      Originally posted by Mikeyboy2007
                                      with probes on 1 and 5 i get 0v with multi meter set to 200 and 250
                                      That means the GND return for the LED is open which will be the internal MOSFET inside the LED controller IC. I did not look up the spec sheet for that IC yet.
                                      Never stop learning
                                      Basic LCD TV and Monitor troubleshooting guides.
                                      http://www.badcaps.net/forum/showthr...956#post305956

                                      Voltage Regulator (LDO) testing:
                                      http://www.badcaps.net/forum/showthr...999#post300999

                                      Inverter testing using old CFL:
                                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                      http://s807.photobucket.com/user/budm/library/

                                      TV Factory reset codes listing:
                                      http://www.badcaps.net/forum/showthread.php?t=24809

                                      Comment

                                      • dick_barton
                                        Badcaps Legend
                                        • Aug 2015
                                        • 6642
                                        • Wales

                                        #20
                                        Re: backlight issue Samsung UE32EH5000

                                        The voltage listing for CNM803 (post #1) does not look correct. Could you list the Pin number, legend, voltage read
                                        Pin1, B13V , 12,8V
                                        Pin2
                                        Pin3
                                        Etc
                                        Last edited by dick_barton; 08-01-2017, 12:13 PM.
                                        Willing to help but I'm no expert.

                                        Comment

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