VIZIO TV M550SV image ok, no sound

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  • alfredomfr1
    Badcaps Veteran
    • Oct 2014
    • 318
    • usa

    #1

    VIZIO TV M550SV image ok, no sound

    Perfect Image but no sound
    I replaced this 2 capacitors (bulged) see the picture.
    The speakers are ok.

    Amplifier TPA3110D2
    Pin 7: 18.24v
    Pin 15,16,27,28: 18.31v

    Amplifier LM4558
    Pin 8 (VCC): 17.61v

    I don't have a scope, my bad
    Attached Files
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: VIZIO TV M550SV image ok, no sound

    Do you get at the Headphone jack or at the RCA Audio line out jacks if the TV has those connectors?
    Speakers are turned on in the on screen user menu sound setup?
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • Electronic Handyman
      Senior Member
      • Apr 2016
      • 58
      • Canada

      #3
      Re: VIZIO TV M550SV image ok, no sound

      Hard to tell for sure from your pics if it's just dust but it does to me look like that board has moister damage.If water gets on a board it will cause white spots and corroded the circuit usually pins will rot on regulators etc too.

      Comment

      • TechGeek
        Computer Geek
        • Jan 2015
        • 2254
        • USA

        #4
        Re: VIZIO TV M550SV image ok, no sound

        Are the speaker terminals loose? Check the connections.
        Don't buy those $10 PSU "specials". They fail, and they have taken whole computers with them.

        My computer doubles as a space heater.

        Permanently Retired Systems:
        RIP Advantech UNO-3072LA (2008-2021) - Decommissioned and taken out of service permanently due to lack of software support for it. Not very likely to ever be recommissioned again.
        Asus Q550LF (Old main laptop, 2014-2022) - Decommissioned and stripped due to a myriad of problems, the main battery bloating being the final nail in the coffin.


        Kooky and Kool Systems
        - 1996 Power Macintosh 7200/120 + PC Compatibility Card - Under Restoration
        - 1993 Gateway 2000 80486DX/50 - Fully Operational/WIP
        - 2004 Athlon 64 Retro Gaming System - Indefinitely Parked
        - Main Workstation - Fully operational!

        sigpic

        Comment

        • alfredomfr1
          Badcaps Veteran
          • Oct 2014
          • 318
          • usa

          #5
          Re: VIZIO TV M550SV image ok, no sound

          budm: Headphone jack and RCA line out = No audio
          EH: The board is in good physical condition.
          Techgeek: Speaker terminal are ok

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: VIZIO TV M550SV image ok, no sound

            Originally posted by alfredomfr1
            budm: Headphone jack and RCA line out = No audio
            EH: The board is in good physical condition.
            Techgeek: Speaker terminal are ok
            Then it is not headphone amp or the speaker amp problem then since line outs are way before the output section. May be the MUTE line is stuck on some how or the preamp sections are bad but since both channels are dead then it will have to be something in common such as power supply.
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • alfredomfr1
              Badcaps Veteran
              • Oct 2014
              • 318
              • usa

              #7
              Re: VIZIO TV M550SV image ok, no sound

              I can't found schematic for this board and there is not a replacement on ebay.
              Can you drive me to fix this problem?

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #8
                Re: VIZIO TV M550SV image ok, no sound

                If you have scope then it may be helpful to trace the audio from line out back to some kind of opamps which you should check the VCC (it may not use +/- supplies so the input will have to be bias at +input to get 1/2VCC at the output. You can also make audio probe by using powered PC speakers and a 1K and 1Uf cap in series to the input of the PC speaker, the end of the resistor can be used as a probe, the GND shield wire is connected to the chassis.
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • dick_barton
                  Badcaps Legend
                  • Aug 2015
                  • 6642
                  • Wales

                  #9
                  Re: VIZIO TV M550SV image ok, no sound

                  Here's the pdf for the audio amp.

                  Check Pin 2 (/Fault) and see if it is at 0V

                  https://cdn.badcaps-static.com/pdfs/...3ed5940034.pdf
                  Last edited by dick_barton; 04-27-2016, 10:07 AM.
                  Willing to help but I'm no expert.

                  Comment

                  • dick_barton
                    Badcaps Legend
                    • Aug 2015
                    • 6642
                    • Wales

                    #10
                    Re: VIZIO TV M550SV image ok, no sound

                    Could you touch pin3 (or pin 12) of the TDA3110D2 carefully with a piece of wire or the leg of a resistor and see if you can hear any sound from the speakers.
                    Last edited by dick_barton; 04-27-2016, 10:18 AM.
                    Willing to help but I'm no expert.

                    Comment

                    • alfredomfr1
                      Badcaps Veteran
                      • Oct 2014
                      • 318
                      • usa

                      #11
                      Re: VIZIO TV M550SV image ok, no sound

                      I will look for a scope, I'll be back soon

                      Comment

                      • alfredomfr1
                        Badcaps Veteran
                        • Oct 2014
                        • 318
                        • usa

                        #12
                        Re: VIZIO TV M550SV image ok, no sound

                        smd fuses ok

                        Comment

                        • alfredomfr1
                          Badcaps Veteran
                          • Oct 2014
                          • 318
                          • usa

                          #13
                          Re: VIZIO TV M550SV image ok, no sound

                          I found a mainboard with a very good price, replaced and audio ok again.
                          Thanks guys for the help.

                          Comment

                          • tlsanjose1224
                            New Member
                            • Jul 2013
                            • 1
                            • united states

                            #14
                            Re: VIZIO TV M550SV image ok, no sound

                            Alfredo: can you let me know where I can find that mainboard?

                            Comment

                            • alfredomfr1
                              Badcaps Veteran
                              • Oct 2014
                              • 318
                              • usa

                              #15
                              Re: VIZIO TV M550SV image ok, no sound

                              friend sell to me his broken screen tv

                              Comment

                              • ljintexas
                                LJinTexas
                                • Jan 2015
                                • 669
                                • USA

                                #16
                                Re: VIZIO TV M550SV image ok, no sound

                                I have now inherited one of these with the same audio issue..

                                Comment

                                • hardbox
                                  Member
                                  • Sep 2013
                                  • 22
                                  • USA

                                  #17
                                  Re: VIZIO TV M550SV image ok, no sound

                                  Originally posted by dick_barton
                                  Could you touch pin3 (or pin 12) of the TDA3110D2 carefully with a piece of wire or the leg of a resistor and see if you can hear any sound from the speakers.
                                  My TV speakers get sound when I do that..

                                  Comment

                                  • Sully805
                                    New Member
                                    • Nov 2017
                                    • 6
                                    • United States

                                    #18
                                    Re: VIZIO TV M550SV image ok, no sound

                                    Its the electrolytic caps on the main board. Just keep replacing them until it works.
                                    Or repair service

                                    https://www.nickstvs.com/store/p1999/3655-0342-0150

                                    Comment

                                    • dick_barton
                                      Badcaps Legend
                                      • Aug 2015
                                      • 6642
                                      • Wales

                                      #19
                                      Re: VIZIO TV M550SV image ok, no sound

                                      Originally posted by hardbox
                                      My TV speakers get sound when I do that..
                                      So as Budm has indicated the Audio amplifier is working. The other thing to check is that you have TV speakers set to on in the Menu.
                                      Willing to help but I'm no expert.

                                      Comment

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