Sony KDL55EX720 won't turn on

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  • tibimakai
    Badcaps Legend
    • Jan 2012
    • 3680
    • USA

    #1

    Sony KDL55EX720 won't turn on

    I have just picked up this TV and the owner said that it had 5x error blink. When I was picking it up, plugged it in, the TV it was completely dead.
    He said, that a technician looked at it and he told him, that a board has to be replaced and it will cost him $350. He decided to sell it.
    When I got home, I have found a plug which is the IR sensor, power LED, side buttons plug it was disconnected from the mainboard.
    By reconnecting it, nothing has changed.
    I have noticed that it doesn't have a STBY 3.3V present.
    The 170V at the main caps is present, I can measure a 4.46V at a diode(D6251) next to the output connector. It is across the transformer's output.
    I'm not sure where the standby stage is, it would be T6201? It's a transformer with yellow tape on the winding at the bottom middle of the board.
    I didn't have time yet, to take pictures, but I wanted to get started with it.
    Here is shopjimmy's picture until then:
    http://www.shopjimmy.com/sony-1-474-303-11-g6-board.htm
    Any help would be appreciated.
  • tibimakai
    Badcaps Legend
    • Jan 2012
    • 3680
    • USA

    #2
    Re: Sony KDL55EX720 won't turn on

    I have found the service manuals(there are 2) on elektrotanya, but unfortunately the power supply is a very low resolution, most likely they did this, to don't be visible.
    There are no parts lists either, about the power supplies.
    I have found something, very similar on elektrotanya, it's a 1-883-922-11, mine is 1-833-922-12.
    There is a RJJ0319 and a CXA3799AM on the underside of the PS.
    Unfortunately, my daughter is sick, and I'm alone with her. So, I can't work on it today.
    I'm attaching the schematic, if anybody would like to look at it.
    Attached Files

    Comment

    • R_J
      Badcaps Legend
      • Jun 2012
      • 9551
      • Canada

      #3
      Re: Sony KDL55EX720 won't turn on

      On Power supply board, Check Q6101 and Q6102 mosfet's for shorts, and check R6540 fuse resistor (.1ohm) for open

      Comment

      • tibimakai
        Badcaps Legend
        • Jan 2012
        • 3680
        • USA

        #4
        Re: Sony KDL55EX720 won't turn on

        Thanks for trying to help.
        I have checked them and they seem fine.
        I think that we should concentrate on the standby stage first.
        If the standby stage is not working, nothing will turn on.
        I don't have much time today, because it's Easter, but next time when I get the chance, I will look at the CXA3799 IC.

        Comment

        • tibimakai
          Badcaps Legend
          • Jan 2012
          • 3680
          • USA

          #5
          Re: Sony KDL55EX720 won't turn on

          I have found something that I don't think that is good.
          There is an IC 6251 which is a 3.3V VDO with turn on/off control and it supplies 4.27V right now.
          In the schematic above, it looks like this regulator should provide the STBY 3.3V.

          Should I replace it?
          There are some differences, between the schematic and my board. The 4.27V doesn't reach the STBY pin at the connector, there are 0V.
          Last edited by tibimakai; 04-21-2014, 10:22 PM.

          Comment

          • tibimakai
            Badcaps Legend
            • Jan 2012
            • 3680
            • USA

            #6
            Re: Sony KDL55EX720 won't turn on

            Somebody can confirm that T6201 is the standby transformer?

            Comment

            • budm
              Badcaps Legend
              • Feb 2010
              • 40746
              • USA

              #7
              Re: Sony KDL55EX720 won't turn on

              Yes, it is for the 3.3VSTBY power supply.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment

              • tibimakai
                Badcaps Legend
                • Jan 2012
                • 3680
                • USA

                #8
                Re: Sony KDL55EX720 won't turn on

                Thank you Bud.
                If I apply 3.3V at the connector's pin(with removed wire) the TV shouldn't boot up?

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Sony KDL55EX720 won't turn on

                  I did not study the circuit in full details yet to see how it functions.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • tibimakai
                    Badcaps Legend
                    • Jan 2012
                    • 3680
                    • USA

                    #10
                    Re: Sony KDL55EX720 won't turn on

                    I can't find the datasheet for CXA3799 IC. I'm wondering what kind of voltages should have at each pin?

                    Comment

                    • tom66
                      EVs Rule
                      • Apr 2011
                      • 32560
                      • UK

                      #11
                      Re: Sony KDL55EX720 won't turn on

                      Any schematic of its usage?
                      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                      Comment

                      • tibimakai
                        Badcaps Legend
                        • Jan 2012
                        • 3680
                        • USA

                        #12
                        Re: Sony KDL55EX720 won't turn on

                        In post#2 it's a schematic of the PS. It's not exactly the same, but it's usable.
                        It is located in the secondary side of the PS.

                        Comment

                        • tom66
                          EVs Rule
                          • Apr 2011
                          • 32560
                          • UK

                          #13
                          Re: Sony KDL55EX720 won't turn on

                          It looks like some kind of microcontroller, so I'm not sure, it depends on the program it is running.
                          Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                          For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                          Comment

                          • tibimakai
                            Badcaps Legend
                            • Jan 2012
                            • 3680
                            • USA

                            #14
                            Re: Sony KDL55EX720 won't turn on

                            Do you think, that it has anything to do with the STBY missing? To me, it looks like it shouldn't affect the STBY voltage.

                            Comment

                            • tibimakai
                              Badcaps Legend
                              • Jan 2012
                              • 3680
                              • USA

                              #15
                              Re: Sony KDL55EX720 won't turn on

                              These are the voltages that I'm getting at the PS connector CN6101:
                              Power_On= 0V
                              ACC_Off_Det= 0.495V
                              Bl_Error= 0.131V
                              T-Con_On= 0V
                              STBY3.3V= 4.267V
                              AU_12V= 0.003V
                              Reg_12V= 0.003V
                              BDR_ASU_12V= 0.001V
                              T-Con_VCC_12V= 0V
                              I think that I made a mistake last time, I have measured the wrong row of pins.
                              The stby is 4.267V, which to me it looks like it's to high.
                              There is no power on voltage coming to the power supply though.
                              STBY LED doesn't turn on either.

                              Comment

                              • tibimakai
                                Badcaps Legend
                                • Jan 2012
                                • 3680
                                • USA

                                #16
                                Re: Sony KDL55EX720 won't turn on

                                I have jumped with a resistor the STBY to Power_On and I have 391V at the main caps, I have AU_12V and REG_12V, there is no T-Con_VCC_12V though.
                                391V goes to the G8(small PS) There is 12.71V and AC_Off_Det 4.4V at CN6102 connector.
                                It seems like the mainboard is not sending the Power_On signal, but I would like to see the screen that it turns on and everything it's fine before I would spend money on this TV.

                                Comment

                                • budm
                                  Badcaps Legend
                                  • Feb 2010
                                  • 40746
                                  • USA

                                  #17
                                  Re: Sony KDL55EX720 won't turn on

                                  You need another resistor between STBY and T-CON ON to turn on the power supply for the T-CON, you can see how it works in the SCH for the 12V T-CON power section.
                                  Never stop learning
                                  Basic LCD TV and Monitor troubleshooting guides.
                                  http://www.badcaps.net/forum/showthr...956#post305956

                                  Voltage Regulator (LDO) testing:
                                  http://www.badcaps.net/forum/showthr...999#post300999

                                  Inverter testing using old CFL:
                                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                  http://s807.photobucket.com/user/budm/library/

                                  TV Factory reset codes listing:
                                  http://www.badcaps.net/forum/showthread.php?t=24809

                                  Comment

                                  • tibimakai
                                    Badcaps Legend
                                    • Jan 2012
                                    • 3680
                                    • USA

                                    #18
                                    Re: Sony KDL55EX720 won't turn on

                                    With that resistor, the LEDs should turn on?

                                    Comment

                                    • budm
                                      Badcaps Legend
                                      • Feb 2010
                                      • 40746
                                      • USA

                                      #19
                                      Re: Sony KDL55EX720 won't turn on

                                      AC det out pin 26 of IC6501 (CXA3811): from spec sheet of the IC:
                                      The AC_DETOUT pin is the output signal for this function, and outputs High when the AC input state is normal,
                                      or Low when AC OFF or other abnormal state is detected. Changing “L” to “H” of AC_DETOUT pin requires
                                      detecting "C" period one time or remaining in "C" period 10ms or more.
                                      So check the DC voltage on that pin 26. It sounds like it is sitting HI right now which will make OPTO PH6302 OFF, which makes Q6402 to be OFF, so the Voltage on the Collector of Q6402 will be HIGH which makes the AC OF DET PIN 7 of CN6101 on the connector to be HI as you have measured, so that is normal . Read the spec sheet and see the SCH for details.
                                      Attached Files
                                      Last edited by budm; 04-22-2014, 11:29 PM.
                                      Never stop learning
                                      Basic LCD TV and Monitor troubleshooting guides.
                                      http://www.badcaps.net/forum/showthr...956#post305956

                                      Voltage Regulator (LDO) testing:
                                      http://www.badcaps.net/forum/showthr...999#post300999

                                      Inverter testing using old CFL:
                                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                      http://s807.photobucket.com/user/budm/library/

                                      TV Factory reset codes listing:
                                      http://www.badcaps.net/forum/showthread.php?t=24809

                                      Comment

                                      • budm
                                        Badcaps Legend
                                        • Feb 2010
                                        • 40746
                                        • USA

                                        #20
                                        Re: Sony KDL55EX720 won't turn on

                                        "With that resistor, the LEDs should turn on?" What LED? The resistor I talk about is for turning on the T-CON power supply. We did this exact same thing on the other SONY you worked on before. Right now you main board in not sending PS_ON, or T-CON on, sounds like the other SONY that you replaced the main board twice.
                                        Last edited by budm; 04-22-2014, 11:32 PM.
                                        Never stop learning
                                        Basic LCD TV and Monitor troubleshooting guides.
                                        http://www.badcaps.net/forum/showthr...956#post305956

                                        Voltage Regulator (LDO) testing:
                                        http://www.badcaps.net/forum/showthr...999#post300999

                                        Inverter testing using old CFL:
                                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                        http://s807.photobucket.com/user/budm/library/

                                        TV Factory reset codes listing:
                                        http://www.badcaps.net/forum/showthread.php?t=24809

                                        Comment

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