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Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

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    Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

    I have a 4 yr old Sony Bravia KDL-52W5100 that has no picture or sound after powering on. The tv has never given us any trouble until the last few months. During that time it has this intermittent problem that shows up as “frozen” controls when trying to use the remote, then a few seconds later the tv loses volume while displaying a picture, and a few seconds after that the tv shuts off by itself, then immediately turns back on. Then everything would be fine again. It would then repeat this problem, sometimes an hour later, or several hours, or days, or even several days. Very intermittent. Then a couple of weeks ago, there were a couple of instances of the tv just losing signal (like disconnecting the coax cable). When that happened, we turned it off, waited a few seconds, turned it on, and it was ok. Also within the last few weeks, there were a couple of instances of partial video output, with bad horizontal lines across the picture. Again, shutting of the tv, waiting a few seconds, then turning it back on eliminated the problem.

    Finally, a couple of days ago, I turned on the tv, the Sony logo lit up, and the green “power-on” light came on, but there was absolutely no picture or sound. Trying to change volume, channels, inputs, etc, either on the tv or with the remote doesn't do anything. Turning the tv on and off doesn't fix the problem. So I unplugged it for a day, while I started researching the issue on the web. I'm a newbie here, and never have worked on a tv, but have repaired printers, and computers so I am confident enough to try to fix this.
    My research led me to try the following. First I took the back off the tv so I could access the inside components. When I plug in the tv, it “clicks”. I can turn on the tv with either the tv power button, or the remote control. The tv attempts to power on normally (Sony logo below the screen lights up) and the green “power-on” button lights up, and stays on as constant green, but that is all. There is no sound or picture, and there are no red error lights, or blinking codes.

    Looking inside the tv with the power on, none of the back lights light up. The power supply board (G7N) gets slightly warm, as does the Main Board (BU). Neither of the Inverter Boards (D3N or D4N), nor the TCON board, seem to get warm. First I examined all the components, looking for any evidence of leaks, overheating, etc. Nothing found. Next, I suspected the power supply, so I checked continuity of the main AC power fuse, and found it was fine. Next, I checked all output voltages from the power supply board using a voltmeter. All the 3.3, 12, and 15 volt outputs tested perfect to all the downstream boards…Inverters, TCON, BU.

    Next, I pulled all the main connectors to the main boards, and reattached them. Then I tried the tv again. No change. Since all the output voltages checked out, I suspect the power supply (G7N) board is ok, so I started looking at the Main Board (BU). While the power was on, I pulled the CN6202 Connector off the power supply (G7N) board. This connector is on the ribbon cable that feeds the Main Board (BU). As soon as I pulled that connector, the tv “clicked” and shut off (green power button turned off). I then plugged the connector back in and the tv “clicked”, the green power-on button lights up, and within about 2 seconds, all the back lights come on, and stay on for about 20 seconds, then all the back lights shut off, but the green power-on button continues to light up. Still no picture or sound. Also, when the back lights come on for that brief 20 seconds, no picture or light is visible on the screen.

    So this is my problem. Anyone have any ideas? Could this be a bad Main Board (BU)? If so, I have some questions about how to replace it. From looking at my board, and doing some research on the web, I am finding conflicting information as to whether or not BU boards with the same part numbers are really interchangeable. For example, one site I found said you can use the same BU board for the following tv's: KDL-52W5100, KDL-40W5100, KDL-46Z5100, KDL-52XBR9, KDL-46XBR9, and KDL-40XBR9. But ShopJimmy says KDL-52W5100 only swaps with KDL-52W5150. Other sites say it depends on the Serial Number of the tv. Does anyone know what is right? My Main Board (BU) has the following 2 part numbers: 1-879-224-14 BU, A-1671-683-A. And my tv serial number is 8015236. According to several web sources, the Sony Part Number for the BU board for the KDL-52W5100 is A-1734-658-A.

    Sorry for the long post, but I wanted to make sure I covered everything I know about this problem. Any help from any of you experts out there would be much appreciated!

    #2
    Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

    It does sound like your main board is bad. Most Sony TVs fail with either a bad panel or a bad main board. Sony main board replacement can be a bit tricky. Some have gotten away with using substitutes that aren't listed on ShopJimmy, but I tend to follow their interchangeability guidelines.

    You might also see if the main board can be repaired by a reputable company, since main board failures are so common in Sonys (I stay away from Sonys). ModusLink PTS MAY be able to repair it. They do good work.

    Edit: It looks like Tristate Module has one in stock that comes with a 6-month warranty: http://www.tristatemodule.com/p-1908...l-52w5100.aspx. I've ordered from them a few times.
    Last edited by capkid; 09-17-2013, 09:50 PM.
    LG Plasma Mal-Discharge Correction Service

    Comment


      #3
      Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

      Thanks so much for the response. You basically confirmed what I suspected, and that was much appreciated. I was able to find a main board on eBay. It came from a KDL-52W5150 that had a broken screen. The seller said the tv was damaged in a retailers inventory warehouse and never sold, so it basically was a new board. The pictures that were posted on eBay showed the damaged tv and seemed to confirm this. So I bought it for $99 with free shipping. After I got it, I installed it, and it worked perfect! So everything is now back to normal.
      So thanks to everyone for establishing this website. It really helped me!

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        #4
        Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

        Excellent! Enjoy!
        LG Plasma Mal-Discharge Correction Service

        Comment


          #5
          Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

          Hi

          I am having similar problems with Sony Bravia KDL-52W5100. When I turn the TV on, the screen appears as shown in Photo 1. after sometime, it changes to Photo 2 and then to Photo 3. there is no sound. when I played with the buttons, at one point the Photo 4 showed up..any suggestions what could be the solution to this problem....thank you
          Attached Files

          Comment


            #6
            Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

            You have possible bad panel, I have had several of this model with this problem and By My notes the 1st one was a bad T-Con board but the other 3 were all panels bad. If the panel is bad sometimes you can slightly and crefuly flex the panel a little and make the symptom change. example Hold in middle and push back with other hand on top right and see if it changed while you are doing this. If you get responses to flexing the board you either have bad flex cables from t-con to panel, bad lvds cable between Main and t-con are most likely the panel itself. Good luck

            Comment


              #7
              Re: Sony Bravia KDL-52W5100, No Picture, No Sound. -Bad BU Board? *UPDATE* -Bad Tcon?

              UPDATE to original post - Well replacing the BU board made the tv work perfect for 2+ months. Then, just a couple of weeks ago, I got a new problem. Now the tv has a bad horizontal line problem when warmed up. I took the tv offline for a week while we were on vacation, and then checked it out from a dead cold start. The attached pictures shows the situation.
              Pics 1a through 2d show the problems with the tv after a cold start (no power for a week). It is obvious the RH side of the screen is messed up. Lots of bad images, lines, ghosting that appears "burned in" when the channel or image changes, then goes away in a few seconds. Everything else works perfect on the tv. Sound, channels, menu, controls, internet function, etc.
              Pic 3a shows the tv in normal warmed up mode. Pic 3b shows the RH Tcon cable pulled, and the immediate effect. The RH screen is mostly white (some light colored vertical lines are visible), but the LH screen is perfect.
              Pic 4a shows LH Tcon cable pulled, and the immediate effect. The RH screen top only shows a partial image for the RH screen, but LH screen shows image distortion, ghosting and burn in that fades over time. The LH screen also bleeds over onto the lower RH of the screen with the same distorted images. Pic 4b shows how the bad LH image has faded somewhat after a short while on the LH side, but continues to corrupt the lower RH side. Pic 4c shows the LH screen is now totally black as the bad images have totally faded away, but still corrupt the lower RH image.
              Pic 5a shows the normal tv image with the Tcon reattached and warmed up to normal condition.
              So it looks like the RH side of the tv is totally messed up. I tried pressing on the main panel bezel in different spots to see if I could get any image to change, but nothing ever did so I am hoping the main panel is not the problem.
              So, based on all this, my question is this due to a faulty Tcon board? If so, I am confident I can get a replacement and install it.
              Lastly, since this tv had its main BU board go out and was replaced by me, and it worked perfect (and by perfect, I mean both me and my wife thought the broadcast images actually looked better than when the tv was brand new), my other question is, has anyone else seen this issue where one board goes bad, followed by another in a few weeks or months? And if so, could these boards just been bad independently, or if one board acts up first, then goes out (like my main BU board), could that cause problems to occur in the downstream boards, thereby shortening their lives as well? Just wondering.
              Thanks in advance to those that can help me.
              Attached Files
              Last edited by Sandy Shack; 12-17-2013, 06:34 PM.

              Comment


                #8
                Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                Can you provide an update on your latest issue? I'm having the same issue on my Sony KDL-52W5100. I'm unsure if it could be the main BU board or the tcon board, both or another board/screen issue.
                Attached Files

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                  #9
                  Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                  You guys both have tab bonding issues on the panel. May or may not be repairable.

                  I was just starting to like the 52w5100 I repaired the other day. Looks like this model is plagued with panel doom as well.
                  Did I leave the soldering iron on?

                  Comment


                    #10
                    Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                    All modern LCDs have tab issues, sooner or later a considerable number of them will die.
                    The only reliable panels are certain older and new plasma models and some very old LCDs.
                    OLED hopefully will be more reliable, only time will tell.
                    Last edited by tom66; 03-03-2014, 10:37 AM.
                    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                    Comment


                      #11
                      Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                      I have a mixture of these issues.

                      I have the original BU board on my kdl 52w5100 (1-879-224-14) and the backlight will come on when I initially turn the power on but then it turns off and the power light flashes red 8 times pauses and does it over and over. So I opened the tv and found out that the BU board had a damaged piece (image 1 red circled piece was loose and fell off). I bought a replacement board off a ebay (1-879-224-14) and this was supposedly working when they removed it from a damaged tv. I put this board on and now the green light comes on but no back light and the screen still doesn't come on. Any thoughts on my next move?

                      thanks for the help.

                      Brian

                      Attached Files

                      Comment


                        #12
                        Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                        Also the board has the numbers A1728748A which seems to be some sort of model number for the board as well. Kind of confusing but thanks again.

                        Brian

                        Originally posted by brianbigb03 View Post
                        I have a mixture of these issues.

                        I have the original BU board on my kdl 52w5100 (1-879-224-14) and the backlight will come on when I initially turn the power on but then it turns off and the power light flashes red 8 times pauses and does it over and over. So I opened the tv and found out that the BU board had a damaged piece (image 1 red circled piece was loose and fell off). I bought a replacement board off a ebay (1-879-224-14) and this was supposedly working when they removed it from a damaged tv. I put this board on and now the green light comes on but no back light and the screen still doesn't come on. Any thoughts on my next move?

                        thanks for the help.

                        Brian

                        Comment


                          #13
                          Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                          Another update. I somehow got the part numbers mixed up. here are the correct ones. 1-879-224-14 and A-1671-683-A I attached a picture. thanks.


                          Originally posted by brianbigb03 View Post
                          Also the board has the numbers A1728748A which seems to be some sort of model number for the board as well. Kind of confusing but thanks again.

                          Brian
                          Attached Files

                          Comment


                            #14
                            Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                            Every time I replace a main board, I update the firmware(try Sony site).
                            It's a good idea, to reset the TV, to clear the error code that it's stored.

                            Comment


                              #15
                              Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                              Hi I have the sony KDL-52w5100 goes on then goes off has 6 red flashes replaced power board no luck

                              Comment


                                #16
                                Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                                I Have a very similar issue to Sandy Shack. I have Sony KDL-52W3000, turns on fine initially, it warms up, controls stop working first, on remote or tv buttons. Then sound cuts out shortly followed by screen, no image or backlight. Green power light stays on and if i push power button the power light turns off and on but still no image or sound.

                                Funny thing it most times it will stay running until I attempt to change the volume. I'll hit volume up once or twice and volume will continue to increase by itself until it hits max, then a few seconds later sound goes and then video.

                                There is also a vertical line of pixels on the left side of the screen that is intermittently there.

                                Comment


                                  #17
                                  Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                                  Originally posted by jordonwiebe View Post
                                  I Have a very similar issue to Sandy Shack. I have Sony KDL-52W3000, turns on fine initially, it warms up, controls stop working first, on remote or tv buttons. Then sound cuts out shortly followed by screen, no image or backlight. Green power light stays on and if i push power button the power light turns off and on but still no image or sound.

                                  Funny thing it most times it will stay running until I attempt to change the volume. I'll hit volume up once or twice and volume will continue to increase by itself until it hits max, then a few seconds later sound goes and then video.

                                  There is also a vertical line of pixels on the left side of the screen that is intermittently there.
                                  Yours sounds like a main board failure or a corrupt EEPROM. The line of pixels that you get on the left side screen is most likely a different problem due to a faulty panel for the tcon board problem or faulty ribbon connections. I don't know if this is going to cause your mainboard failure
                                  Did I leave the soldering iron on?

                                  Comment


                                    #18
                                    Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                                    well, I ordered a new main board off ebay for a reasonable price, I'll update when I've installed it

                                    Comment


                                      #19
                                      Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                                      Hey Guys... So i've installed my (new) main board. TV works and stays on, im able to naviage menus and change source... but everything is green, including menu items. Any idea what causes this? thanks - heres some pics http://imgur.com/a/q53sF

                                      Comment


                                        #20
                                        Re: Sony Bravia KDL-52W5100, No Picture, No Sound. - Bad BU Board?

                                        did you reload the board? do you actually have any inputs sent into the set?
                                        Last edited by budwich; 11-24-2015, 12:14 PM.

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