Hello, Last week I bought the 50" Sony X80j tv everything was working fine, untill I plugged the tv in a ups power supply 650va the tv remote control became unresponsive and the TV became laggy after a while the picture quality isn't the same as before the tv seems less brighter and the picture is somehow blurry, people's faces don't look as natural as before, there is a mini orange-pink tint to the edge of people's faces especially in NETFLIX Dolby Vision like in One Piece ep1 Alvida skin tone, my intention was to protect the tv but something went wrong I checked the ups with a multimeter, it showed arround 80 volts (tv works in 220v-250v), after noticing that I removed back the ups power supply and plugged the tv directly to the power outlet this time with a surge protector instead but the tv kept those aspects I tried everything factory reset, power off the tv and unplug the power for half a day but nothing the picture is not poping out as before (the wow effect is gone) if you see the tv for the first time it may not be as noticeable as if you knew how the tv looked before, please help me understand what's wrong and If should stop using the tv to avoid further damage. Please check this link to see some screenshots of the issue : https://imgur.com/a/gv6R8bn
This is another screenshot to explain better the problem the picture went from the screenshot's picture on top to the one on bottom, as you see on the on top one there is a sort of cold blue light, the color are more vibrant and more 3D especially reds and pinks, the bottom one seems less vivid and not popping out, please explain why this is happening and can this be fixed ?
This is another screenshot to explain better the problem the picture went from the screenshot's picture on top to the one on bottom, as you see on the on top one there is a sort of cold blue light, the color are more vibrant and more 3D especially reds and pinks, the bottom one seems less vivid and not popping out, please explain why this is happening and can this be fixed ?
Comment