repair my surface pro 4 because my touch is not working

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  • fugo5
    New Member
    • Apr 2023
    • 6
    • Germany

    #1

    repair my surface pro 4 because my touch is not working

    Hello,
    i tried the last 3 days to repair my surface pro 4 because my touch is not working.
    I think i tried all the different possibilities from here. Thanks to all of you.

    I have a few last questions.
    1. Is it possible to repair the touch with special bios ?
    2. How can i get my own bios ?
    3. I dont find my ime 11.0.11.1006 to download, only for money.
    4. I put all edited bios on a bootable usb stick and start it, something happend but the problem is the same, no working touch.

    I will very thankful for an answer.
    Excuse me for my bad english. (60+)




    Surface pro 4 i5 8GB 256 GB.
  • SMDFlea
    Super Moderator
    • Jan 2018
    • 20898
    • UK

    #2
    Re: repair my surface pro 4 because my touch is not working

    Originally posted by fugo5
    2. How can i get my own bios ?
    3. I dont find my ime 11.0.11.1006 to download, only for money.
    Is the laptop bootable into windows,have you tried installing any updates.

    .
    Last edited by SMDFlea; 04-27-2023, 09:23 AM.
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment

    • fugo5
      New Member
      • Apr 2023
      • 6
      • Germany

      #3
      Re: repair my surface pro 4 because my touch is not working

      Hi,
      thanks for your fast repond.

      Yes its bootable into winows. All updates are installed. It works fine but without touch

      Comment

      • fugo5
        New Member
        • Apr 2023
        • 6
        • Germany

        #4
        Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

        Hello,
        after a looong search i think i found the right bin file and i modified it for my surface pro 4.

        I take it on a bootable usb stick and run it.

        My touch still not working. What do i wrong !?

        Anyone an idea.
        Attached Files
        Last edited by fugo5; 04-29-2023, 06:59 AM.

        Comment

        • SMDFlea
          Super Moderator
          • Jan 2018
          • 20898
          • UK

          #5
          Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

          Originally posted by fugo5
          Hello,
          after a looong search i think i found the right bin file and i modified it for my surface pro 4.

          I take it on a bootable usb stick and run it.

          My touch still not working. What do i wrong !?

          Anyone an idea.
          Post your original unmodified backup

          .
          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

          Comment

          • fugo5
            New Member
            • Apr 2023
            • 6
            • Germany

            #6
            Re: repair my surface pro 4 because my touch is not working

            Hello SMDflea,

            thanks for your answer.

            I have no oriinal bios. I dont now how to get it. Need i a spi prorammer ? Is an USB programmer possible?

            i tried it with fptw64 at cmd. But it failed.

            At my uefi IMe is 11.0.11.1006. I found a similar bios and i modified it like here discribed.
            Now the bios looks like the picture in an other post. But if i use it at a bootable Stick something installed (change). But the touch not working
            Maybe its a Hardware mistake. Then i stop my and your efforts.
            Thanks a lot.

            My device Surface pro 4 i5 8 GB 256 GB


            Firmware

            System uefi 109.3748.768
            SAM Controller 103.1837.257
            Intel Management Engine 11.0.11.1006
            Touch Firmware 1.51.149.106.104.36
            System Embedded Controller 103.2851.256
            Infineon dTPM 5.62.31262
            Last edited by Vesko356; 05-01-2023, 06:21 AM. Reason: Merging posts.

            Comment

            • fugo5
              New Member
              • Apr 2023
              • 6
              • Germany

              #7
              Re: repair my surface pro 4 because my touch is not working

              Hello,
              maybe its possible to look at my modified bin file above a last time.

              My surface pro 4 i5 8GB 256 GB 1724. The touch is still not working.
              My IME is 11.0.11.1006. Whats the different between this file and an original bios ?
              Is it the serial nr. of my device ? I tried to change the serial nr. by hex editor. But no working touch.
              I only wanna know it.
              Thanks a lot.
              Thanks a lot for your answer.

              Comment

              • ahmypc
                Senior Member
                • Oct 2013
                • 78
                • Turkey

                #8
                Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                Originally posted by SMDFlea
                Post your original unmodified backup

                .
                I have that same problem. The original bios was damaged during the update. Surface ME device cannot start and update. I can't open bios file with FIT.
                Attached Files

                Comment

                • Cerberuska
                  Member
                  • Mar 2022
                  • 21
                  • Canada

                  #9
                  Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                  Originally posted by SMDFlea
                  Only with an SPI programmer.
                  .
                  Hi,
                  I used my serial programmer and I have BIOS, but its saying it doesn't not contain contain Intel Engine Firmware. Nor ISHC.
                  Any suggestion what I need to do with this BIOS. Serial Number are correct.
                  Thank you
                  It is winbond 25Q128 Flash Contain
                  Attached Files

                  Comment

                  • SMDFlea
                    Super Moderator
                    • Jan 2018
                    • 20898
                    • UK

                    #10
                    Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                    Originally posted by Cerberuska
                    Hi,
                    I used my serial programmer and I have BIOS, but its saying it doesn't not contain contain Intel Engine Firmware. Nor ISHC.
                    Any suggestion what I need to do with this BIOS. Serial Number are correct.
                    Thank you
                    It is winbond 25Q128 Flash Contain
                    Try this one.

                    And if it doesn`t work:

                    MS Surface no touchscreen after cleaning ME Firmware **FIX**
                    https://www.badcaps.net/forum/showthread.php?t=104153

                    *You should install the latest updates from microsoft,including the driver packs before assuming there is a hardware problem.* - See Post #2
                    EDIT: If nothing else works try this fix - https://www.badcaps.net/forum/showpo...8&postcount=40
                    .
                    Attached Files
                    Last edited by SMDFlea; 06-08-2023, 01:57 PM.
                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                    Comment

                    • Cerberuska
                      Member
                      • Mar 2022
                      • 21
                      • Canada

                      #11
                      Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                      Originally posted by SMDFlea
                      Try this one.

                      And if it doesn`t work:

                      MS Surface no touchscreen after cleaning ME Firmware **FIX**
                      https://www.badcaps.net/forum/showthread.php?t=104153

                      *You should install the latest updates from microsoft,including the driver packs before assuming there is a hardware problem.* - See Post #2
                      EDIT: If nothing else works try this fix - https://www.badcaps.net/forum/showpo...8&postcount=40
                      .
                      Thank you very much,
                      I appreciate your time
                      I will keep you posted
                      🙏

                      Comment

                      • Cerberuska
                        Member
                        • Mar 2022
                        • 21
                        • Canada

                        #12
                        Re: MS Surface no touchscreen after cleaning ME Firmware **FIX**

                        Originally posted by SMDFlea
                        Try this one.

                        And if it doesn`t work:

                        MS Surface no touchscreen after cleaning ME Firmware **FIX**
                        https://www.badcaps.net/forum/showthread.php?t=104153

                        *You should install the latest updates from microsoft,including the driver packs before assuming there is a hardware problem.* - See Post #2
                        EDIT: If nothing else works try this fix - https://www.badcaps.net/forum/showpo...8&postcount=40
                        .
                        Hi,
                        I did it, I program BIOS, all good except touch, I Restore, update, no touch and only still Failed Update on ME, needs to restart and it is same after restart and for Touch same, need restart and after restart its need restart. See pictures. If I can program directly the fw I would do it, but looks like there is no way. Maybe MS doing this to increase sell for new tablets...
                        Attached Files

                        Comment

                        • jozlar
                          Senior Member
                          • Mar 2022
                          • 59
                          • tbilisi

                          #13
                          I did everything, the touch screen works and there is no more code. Put in the old one and I will help you.

                          Comment

                          • anjelics
                            Member
                            • Sep 2014
                            • 15
                            • Romania

                            #14
                            Jozlar, can you help me with this BIOS? touchscreen not working, I try to modify bios like in link but no result. This is original BIOS
                            Attached Files

                            Comment

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