microsoft surface pro 5 touch screen not working

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  • Gabriel Lucas
    New Member
    • Feb 2025
    • 3
    • Brasil

    #1

    microsoft surface pro 5 touch screen not working

    Hello everyone, I bought a Microsoft Surface Pro 5 and the touch doesn't work. According to what the previous owner said, the screen stopped working after an update. The screen has no physical damage, and the touch works for 1 second when it turns on and then stops working. I've tried updating the drivers, formatting, and returning to factory defaults, but nothing worked. Can you help me?
  • MicroSMD Lab
    Senior Member
    • Sep 2018
    • 137
    • Trinidad and Tobago

    #2
    I have a surface pro 4 with possibly the same issue. After doing some research, i was directed to installing n-trig drivers but I never got around to doing it. I hope this is helpful.

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