Need to choose between two cable modems - Netgear or Arris/Motorola?

[shovenose]

I think my SB6120 is dying after several years of good service after paying $15 used for it. I get good speed but it drops out a lot and it didn't use to do that. It might be a problem on the ISP's end (Comcast) but when the internet stops working and I go to modem's IP it shows that the uptime is 0 minutes meaning it rebooted. The modem is on a UPS so I know it's not a power problem.

http://www.bestbuy.com/site/netgear-...&skuId=6794125

http://www.bestbuy.com/site/motorola...&skuId=9082019

Both of those modems are on Comcast's approved modems list for DOCSIS 3.0 and IPv6 certification, and both are in stock at the local Best Buy for purchase today.

Since Best Buy price matches Amazon I could get the Netgear for $99+tax and the Motorola/Arris for $123+tax

I know Motorola/Arris is the more popular choice but I've been happy with Netgear products in the past, and I currently use a Netgear router (Nighthawk R7000)

I'm definitely buying today. Both options are probably fine but I'm leaning towards the Netgear since it's cheaper for the same exact thing basically. Just need to hear others opinions or real world experiences with these models?

Thanks!

[stj]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

check the caps in the modem.

[shovenose]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

check the caps in the modem.

I can see them all through the vent and they look OK. Look like UCC to me (brown with Mercedes top).

I am using 12V 3.5A Wearnes power supply with it. Not the original but it's been working OK and runs only a little warm not hot.

[shovenose]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

I bought the Netgear. It didn't work. I returned it. I bought the Arris. It's not fucking working either. I hate Comcast.

[ozzy214]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

Try the old tried and true motorola surfboard. I have been using the same one for over 2 years with my current isp and it actually was a comcast modem prior to me aquiring it.

[Logistics]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

The power supply could be the culprit. But are you sure you can see ALL the caps in the modem? Could be one right behind the power jack that is to blame.

[kc8adu]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

the motorola i had from time warner always ran hot enough to stink like a board being reflowed.could be caps or bga joints.

[Logistics]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

I had a weird experience with Comcast modems, recently--my Asus WiFi card doesn't seem to want to talk to their modems. I was trying to use the upstairs neighbors Comcast connection, and they are using a TG862G/CT... very typical. I have an Asus PCE-N53, and I could connect with great signal, but my internet just basically wouldn't work, it would error out and time out, etc. Once in a great while it would magically work for a minute or two, but then go away, again.

I chalked all this up to the fact that her modem/WiFiRouter combo unit is upstairs. But my wife's connection with her laptop, which was directly underneath the room with the router in it, would sort of work, but was slow and buggy. Her phone didn't want to connect much at all.

Anyway, come last week I decided I can't stand it anymore and ordered my own Comcast. They came out and installed, I have my own modem, but forgot to disable it on my Sister-in-law's account so I'm waiting on that. In the meantime I am renting the same TG862G/CT. It's WiFi was kinda crappy feeling on the wife's laptop, and on our phones, and just like the neighbors WiFi, my PC with PCE-N53 got great signal, but even 15 feet away, there was just no internet; it would time out/error out.

So I put my Belkin DB750, which I planned to use with my modem, into the back of their modem/router combo unit, and BOOM perfect connection, fast and solid. But I don't know why my PCE-N53 is more problematic than all the other network interfaces in the house.

Matthew

[shovenose]

Re: Need to choose between two cable modems - Netgear or Arris/Motorola?

yeah comcast's wireless gateways suck. i did get my new arris working and went from ~120 on my old motrola sb6120 and ~180 on my new sb6183