A guide on how to troubleshoot 2 seconds to black

[ek2oo2]

Re: A guide on how to troubleshoot 2 seconds to black

Bad screen panel can cause 2 seconds to black. This time the behaviour is different. That is why, I am confused at first.

The loop is, 2 seconds to black when pushing the power button, i saw some reddish background and the "no signal" box, the LED will stay on for about 3 seconds then the screen flash again in another 2 seconds to black with the "no signal box" again, this time no reddish background. After that it's all black forever but with the LED still on. The LED in this case is blue and this not change colors.

I tried connecting the cable, and yes I can see images coming but only for awhile as this unit is always shutting down..

I'm guessing it's kinda rare issue. I tried searching for solution/s but I can't seem to find one. I replaced the panel with a known good one and it works smoothly. It's a Samsung CX743B. A 17-incher ccfl powered LCD monitor.

Just jotting it down for future reference and knowledge sharing purposes.

My theory is that there is a shorted component in the screen panel or it is slowly dying and showing signs of deterioration.

Good day to all...

[andyc]

Re: A guide on how to troubleshoot 2 seconds to black

Thank you! Very useful thread.

[YoshiCJ]

Re: A guide on how to troubleshoot 2 seconds to black

Thank you, this thread is amazingly helpful and well written!

[budm]

Re: A guide on how to troubleshoot 2 seconds to black

@feepit, please start a new thread in the monitor forum and put the make and model of the monitor in the name tag, also post good clear pictures of the boards.

[Feepit]

Re: A guide on how to troubleshoot 2 seconds to black

I'm having a similar problem with an Acer x223w where it powers on for a couple seconds and the power light stays on except that I see no display when shining a light on the screen.
Should I still try following these instructions or look elsewhere?

[stts]

Re: A guide on how to troubleshoot 2 seconds to black

Hello, It appears that I have two Shorted Transistors.

Transistors C5706

How can I know how to choose the right reference to replace these shorted transistors ?

Thanks

C5706 is short for 2SC5706. Newark electronics doesnt carry these stock but an internet search shows they are similar to 2SC3518. Its always wise to look at the pdf data sheets of each and see if they are similar enough.

[websk8r]

Re: A guide on how to troubleshoot 2 seconds to black

OMG! Exactly what i was looking for! retiredcaps Thanks a ton for putting together such an informative post. You have no idea how helpful it is for a newbie like me. Thanks again!

[SebHeuze]

Re: A guide on how to troubleshoot 2 seconds to black

Personne ? :/

[SebHeuze]

Re: A guide on how to troubleshoot 2 seconds to black

Hello, It appears that I have two Shorted Transistors.

Transistors C5706

How can I know how to choose the right reference to replace these shorted transistors ?

Thanks

[rogfanther]

Re: A guide on how to troubleshoot 2 seconds to black

Those two equal things, near the center of the power board. Please , post better pictures of it. ( It´s the beige one, as opposed to the two green ones ) .

[ClitCommander]

Re: A guide on how to troubleshoot 2 seconds to black

^^^^^ I mean transformer

[ClitCommander]

Re: A guide on how to troubleshoot 2 seconds to black

I have a VeiwSonic n2750w that does 2 seconds to black.
Im looking to test the transistors with a MM
can anyone tell me where they are?
thanks!

[nicoursi]

Re: A guide on how to troubleshoot 2 seconds to black

I am afraid there is some no coherent information about mosfet testing

a) black on pin 1- red on pin 2 - record ohms
b) black on pin 1- red on pin 3 - record ohms
c) black on pin 2- red on pin 3 - record ohms

this means (please correct me if I am wrong):
a) black on pin S- red on pin D - record ohms
b) black on pin S- red on pin G - record ohms
c) black on pin D- red on pin G - record ohms

Below it is written:

a) black on pin S1- red on pin G1 - record ohms
b) black on pin S1- red on pin D1 - record ohms
c) black on pin G1- red on pin D1 - record ohms

I wonder which of the two information is the right one. black on D, red on G or the other way around? (black on G and red on D)
I would say the correct is the first one, but I am a beginner here

[ambetz12]

Re: A guide on how to troubleshoot 2 seconds to black

tnx help a lot.

[Rtech]

Re: A guide on how to troubleshoot 2 seconds to black

Hi Budm, do you know if I can use a 17" CCFL as spare test unit to test a 19" inch inverter board ?
I would say yes but I'm knew in LCD Troubleshooting.

Thanks in advance

No problem at all doing that.

[MojoQc]

Re: A guide on how to troubleshoot 2 seconds to black

Hi Budm, do you know if I can use a 17" CCFL as spare test unit to test a 19" inch inverter board ?
I would say yes but I'm knew in LCD Troubleshooting.

Thanks in advance

[teppei]

Re: A guide on how to troubleshoot 2 seconds to black

Retiredcaps Thanks for this very interesting guide pier.
slowly and the translator will read and I will study.

[robertee]

Re: A guide on how to troubleshoot 2 seconds to black

REVISION 0.1 - July 23, 2010

Revisions are sure to come. Make sure to read the latest posts for corrections or input from others.

I wrote this to help others by sharing what I have learned over the last 4 months. This information is nothing new, but it is scattered all over different threads.

This is NOT a definitive guide as others have far greater knowledge and experience.

A guide on how to troubleshoot 2 seconds to black
==============================

Description of problem
==============

You turn on your LCD monitor and it displays an image of your screen and then suddenly it turns off after 1 or 2 seconds. The power LED stays on (or green) and you can still see the image by shining a flashlight on it.

This is called "2 seconds to black".

Where the problem lies
==============

Since you are seeing the image, but with no backlight, we will assume for now that the power board and logic board are working 100%. That leaves the inverter board to check.

Tools needed to troubleshoot
==================

You will need the following tools to troubleshoot:

a) a multimeter
b) camera to take clear focused pictures
c) solder iron to replace components with optional desolder wick or pump

Personality Traits required
================

a) ability to follow directions
b) some troubleshooting skills
c) determination
d) willingness to learn
e) patience

If you don't have at least one of the traits above, sell or give away your monitor to someone else. Seriously.

SAFETY
=====

Most of the tests below require a multimeter, but all the ones that I write about are with power off and unplugged. The CCFL test does not require a multimeter, but there is VERY HIGH VOLTAGE (600V to 1000V).

I take no responsibility for any of the tests below that may cause you or your monitor any harm. If you are not comfortable, do not try it. Ask someone knowledgable for help.

Possible causes
=========

Here are some of the possible causes of "2 seconds to black" in no particular order. Your LCD monitor may have one or all the following.

1) Bad Capacitors
--------------------

Capacitors die from age, heat, and shoddy build quality. Capacitors DO NOT have to be visibly bad in order to bad. They can be out
of tolerance uF (a 1000uF outputs 400uF) and high ESR (ohm). A multimeter will be insufficient to test for ESR. You need an ESR tester for test for ESR.

Most members here will recommend that you replace ALL capacitors with reputable brands from reputable sellers. Brands like Rubycon, Panasonic, and United Chemicon are suggested.

2) Shorted Transistors
-------------------------

On some brands (example: Benq) the transistors (C5707) are sometimes shorted. You can test for shorted transistors (with power off and unplugged)

a) put black probe (com) on pin 1 and red probe on pin 2 - read ohm
b) put black probe (com) on pin 1 and red probe on pin 3 - read ohm
c) put black probe (com) on pin 2 and red probe on pin 3 - read ohm

If any ohm reading is less than 20 ohm you have a shorted transistor and it will need to be replaced.

3) Open fuse
--------------

Some boards will have a fuse or picofuse and they may be open because a transistor was shorted or some other component went bad.

You can test for open fuses by (with power off and unplugged)

a) put black probe (com) on one pin and red probe on other pin - read ohm

If the reading is 0.3 or 0.4 ohm you have a good fuse. Anything higher is a sign of an open fuse. Do NOT replace fuses and turn on the power back on without checking for what caused the fuse to go open otherwise you will just be replacing the fuse again.

4) Bad transformer
----------------------

The transformer converts the low voltage into high voltage to drive the ccfls. These can be bad. You can test for open windings on the transformer by (with power off and unplugged)

a) Number the pins on the transformers anyway you like
b) black probe on pin 1, red on pin 2 - record ohm
c) black probe on pin 1, red on pin 3 - record ohm
d) black probe on pin 1, red on pin 4 - record ohm
e) etc
f) black probe on pin 1, red on pin last - record ohm
g) black probe on pin 2, red on pin 3 - record ohm
h) black probe on pin 2, red on pin 4 - record ohm
i) etc
j) black probe on pin 2, red on pin last - record ohm
k) black probe on pin 3, red on pin 4 - record ohm
l) etc
m) finally, black probe on pin last-1, red on pin last - record ohm

I'm guessing the secondaries should read 950 ohm (this will vary for different transformers). The primaries should read 1.3 ohm. Some will be 0L. If one secondary is 950ohm and the other is 750ohm, that would indicate a problem.

This test is not exhaustive as it does not detect all faults. For that, you will need a ring tester to test the coils.

5) Bad CCFL
--------------

Pay ATTENTION as there is a VERY HIGH VOLTAGE (600V to 1000V)! No multimeter is required for this test.

The CCFLs light up the panel and they can be bad due to age, bad solder, bad connection or a variety of reasons. The easiest way to test for bad CCFLs is to have a least one other CCFL.

Let's assume that you have a LCD with 4 CCFLs (numbered 1 to 4) and a spare.

Pay ATTENTION as there is a VERY HIGH VOLTAGE (600V to 1000V)! As a safety precaution, it might help to have someone around when you are doing this if something screws up.

a) TURN POWER OFF and unplug the monitor and wait 1 minute
b) disconnect CCFL #1 and plug in spare CCFL into spot #1
c) plug in monitor and turn monitor on - note if "2 seconds to black" occurs
d) TURN POWER OFF and unplug the monitor and wait 1 minute
e) reconnect CCFL #1 and disconnect CCFL #2 and plug in spare CCFL into spot #2
f) plug in monitor and turn monitor on - note if "2 seconds to black" occurs
g) TURN POWER OFF and unplug the monitor and wait 1 minute
h) reconnect CCFL #2 and disconnect CCFL #3 and plug in spare CCFL into spot #3
i) plug in monitor and turn monitor on - note if "2 seconds to black" occurs
j) TURN POWER OFF and unplug the monitor and wait 1 minute
k) reconnect CCFL #3 and disconnect CCFL #4 and plug in spare CCFL into spot #4
l) plug in monitor and turn monitor on - note if "2 seconds to black" occurs

If you have a bad CCFL, one of the tests above should show you which one. If you still have "2 seconds to black", then we can assume it is not due to a bad CCFL.

6) Bad Diode
---------------

Diodes can be bad. To test a diode,

a) put your multimeter in diode test mode
b) put your black lead on one side and the red lead on the other - record reading
c) reverse the leads - recording reading

A good diode should read 0.4 to 0.7 in one direction and 0L in the other. If you get a reading in both directions, you will have to desolder one leg and retest as an "in circuit" test may not be conclusive.

7) Bad/cold/poor solder joints
----------------------------------

Inspect the backside of the board carefully with a microscope or magnifying glass and look for bad solder joints.

8) other bad components
-----------------------------

Voltage regulators, mosfets, other ICs, resistors can also be bad and need to measured to verify proper operation.

This section might get flushed out better as I run into more of these issues.

Misc suggestions
==========

1) Post clear focused pictures AFTER reading

https://www.badcaps.net/forum/showthread.php?t=1868

Take your boards to a window on a sunny day and use macro mode. Take a top down view of all your boards (front and back).

2) Use clear cohert language with grammar and punctuation. If you can't articulate your problem, no one can or will help you.

3) Make an effort and do some research before posting.

4) If you are new, please read the FAQs before posting. You are more likely to get help if you do.

5) Post MORE information that little. A post that says "MY MONITOR DOES NOT WORK. HLEP (sic) ME" is likely to be ignored. The more information you give, the better.

thank you very much for the help. robert from Chilliwack ,B.C. Canada

[budm]

Re: A guide on how to troubleshoot 2 seconds to black

"The inner surface of the lamp is coated with a fluorescent (and often slightly phosphorescent) coating made of varying blends of metallic and rare-earth phosphor salts"
http://en.wikipedia.org/wiki/Fluorescent_lamp

[buyerninety]

Re: A guide on how to troubleshoot 2 seconds to black

It's my understanding, SteveNielsen, that a Tube contains in gas form,
inert gases such as Argon -> but the Mercury is mainly in the 'powder'
that coats the interior tube wall and is present in a loose minute quantity.
That powder can still be dislodged from the walls - therefore it's still a
health hazard(!), also if disposed off in normal trash collection where it
can leach from the dump down into the water table (eventually).