Dell 2408WFP white screen

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  • caykroyd
    New Member
    • Nov 2013
    • 7
    • USA

    #1

    Dell 2408WFP white screen

    See picture below... It is not pure white.... I can see the display, but there is no color only "shades of white".

    I have searched the forum, but haven't seen this problem. I have taken the monitor apart thanks to budm's teardown pics. I do not see any visible signs of damage. Based on the problem, where should I start to look? I'm ready to probe nodes and debug. I just don't know where to start.

    Thanks,
    Craig
    Attached Files
  • 1supertech
    Badcaps Veteran
    • Apr 2012
    • 384
    • USA

    #2
    Re: Dell 2408WFP white screen

    Check LVDS cable for proper connection to Tcon board test fuse on Tcon (f1)
    also make sure all capacitors on main board are ok . If all test ok you may have a bad
    lcd panel or tcon

    Comment

    • budm
      Badcaps Legend
      • Feb 2010
      • 40746
      • USA

      #3
      Re: Dell 2408WFP white screen

      That is the Gamma voltage ref problem on the T-CON board. Pictures of the T-CON?
      Never stop learning
      Basic LCD TV and Monitor troubleshooting guides.
      http://www.badcaps.net/forum/showthr...956#post305956

      Voltage Regulator (LDO) testing:
      http://www.badcaps.net/forum/showthr...999#post300999

      Inverter testing using old CFL:
      http://www.badcaps.net/forum/showthr...er+testing+cfl

      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
      http://s807.photobucket.com/user/budm/library/

      TV Factory reset codes listing:
      http://www.badcaps.net/forum/showthread.php?t=24809

      Comment

      • caykroyd
        New Member
        • Nov 2013
        • 7
        • USA

        #4
        Re: Dell 2408WFP white screen

        Ahhh... Just realized there is another board.... The TCON board below the main board. I will expose that board after work and take and upload photos.

        Thanks.

        Comment

        • budm
          Badcaps Legend
          • Feb 2010
          • 40746
          • USA

          #5
          Re: Dell 2408WFP white screen

          Similar to TV problem:
          https://www.badcaps.net/forum/showth...S15#post322816
          Never stop learning
          Basic LCD TV and Monitor troubleshooting guides.
          http://www.badcaps.net/forum/showthr...956#post305956

          Voltage Regulator (LDO) testing:
          http://www.badcaps.net/forum/showthr...999#post300999

          Inverter testing using old CFL:
          http://www.badcaps.net/forum/showthr...er+testing+cfl

          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
          http://s807.photobucket.com/user/budm/library/

          TV Factory reset codes listing:
          http://www.badcaps.net/forum/showthread.php?t=24809

          Comment

          • caykroyd
            New Member
            • Nov 2013
            • 7
            • USA

            #6
            Re: Dell 2408WFP white screen

            Finally got to exposing the T-con board. See attached photo. I don't see any problems popping out at me.

            Any ideas on the steps to debug this?
            Attached Files

            Comment

            • budm
              Badcaps Legend
              • Feb 2010
              • 40746
              • USA

              #7
              Re: Dell 2408WFP white screen

              There is no test points for the Gamma voltage reading that I can on this T-CON board. I do not know what else you can do beside trying the new board
              Last edited by budm; 11-09-2013, 09:50 PM.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment

              • caykroyd
                New Member
                • Nov 2013
                • 7
                • USA

                #8
                Re: Dell 2408WFP white screen

                Thank you. I have two choices...find a new T-Con board or swap T-con board from my other monitor.

                The problem..... My other monitor also has problems. 50% of the time if has the problem shown in the attached photo. It seems to come with more use (maybe heat). I'm not sure even how to describe the problem.

                It's not consistent vertical red lines. some times patches of green and sometime patches of the correct color.

                If this is also the T-con, then obviously a swap wouldn't help, but if it is something else, then with two bad monitors, I can at least make one good one.

                Thanks for the help.

                -- craig
                Attached Files

                Comment

                • caykroyd
                  New Member
                  • Nov 2013
                  • 7
                  • USA

                  #9
                  Re: Dell 2408WFP white screen

                  Finally received a new T-Con board. Well, not new, but supposedly a good, working one.

                  I still have the exact same problem. Overly white screen. Any other thought of what to check? I think I've check all fuses.... May have missed a couple....

                  Thanks,
                  Craig

                  Comment

                  • Lumberjack777
                    Badcaps Veteran
                    • Dec 2010
                    • 464

                    #10
                    Re: Dell 2408WFP white screen

                    Ok Craig, I would use both monitors to troubleshoot this problem. Try dropping that "new" T-Con board into the 2nd monitor. That 2nd one (post #8) definitely looks like T-Con. When you have them both apart; carefully remove the LVDS ribbon from the 2nd monitor and attach it to the one with the semi-white screen. See if that fixes the picture. If it doesn't then you may have a main board problem. But that T-Con should fix the problem in that 2nd monitor.
                    I have repaired 3 of these. 2 of them were T-con, and 1 was a main board. Seems to be a common problem with this model.

                    Comment

                    • dhansen
                      New Member
                      • Aug 2014
                      • 3
                      • USA

                      #11
                      Re: Dell 2408WFP white screen

                      Craig,

                      Did you ever resolve your problem? I'm having the same issue on my Dell 2408WFP (white/washed out screen). I'm trying to debug the issue, and having about the same luck (so far) as you have in this thread.

                      Comment

                      • selldoor
                        Slow Learner
                        • Dec 2010
                        • 7870

                        #12
                        Re: Dell 2408WFP white screen

                        Thread is a bit old and craig has not posted in anything since.
                        Does your screen come on with correct colour then turn white or is it white from start.
                        Have you tried a factory reset or colour /brightness adjustment - do the controls do anything even if not what you want?
                        Please upload pictures using attachment function when ask for help on the repair
                        http://www.badcaps.net/forum/showthread.php?t=39740

                        Comment

                        • dhansen
                          New Member
                          • Aug 2014
                          • 3
                          • USA

                          #13
                          Re: Dell 2408WFP white screen

                          It comes on white from the start. I already tried a factory reset to no avail. I haven't tried adjusting the colors, and I currently have it taken apart, so I'll have to reassemble it and try that.

                          Comment

                          • selldoor
                            Slow Learner
                            • Dec 2010
                            • 7870

                            #14
                            Re: Dell 2408WFP white screen

                            OK well if you have it apart can you post some good clear pictures of your boards?
                            Please upload pictures using attachment function when ask for help on the repair
                            http://www.badcaps.net/forum/showthread.php?t=39740

                            Comment

                            • dhansen
                              New Member
                              • Aug 2014
                              • 3
                              • USA

                              #15
                              Re: Dell 2408WFP white screen

                              I've attached images of all the boards.
                              Attached Files

                              Comment

                              • selldoor
                                Slow Learner
                                • Dec 2010
                                • 7870

                                #16
                                Re: Dell 2408WFP white screen

                                Thanks - My worry is that a previous poster said replacing the tcon did not help. Maybe he got a faulty replacement?
                                On the tcon there is a white fuse - next time its together can you test the voltage at each side of the fuse with respect to chassis ground.
                                There are also 4 voltage regulators on that board IC19 IC21 IC7 and IC9 can you test the voltage on each pin of each one with respect to ground and also the name of each IC.
                                Also there is a chip at IC20 - what is the part number on that.
                                Finally bottom right radiating from the socket the board looks discoloured brown as against green - is that just the picture or is it really like that.
                                Please upload pictures using attachment function when ask for help on the repair
                                http://www.badcaps.net/forum/showthread.php?t=39740

                                Comment

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