Seller beware. Savanal aka CRADEAL

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  • syaoran123
    Senior Member
    • Jun 2014
    • 178
    • Australia
    #1

    Seller beware. Savanal aka CRADEAL

    Just wanted you guys to know there's a seller by the name of "savanal" trading on marketplace website bonanza.com where I bought a buffer board from. The prices look reasonable and the seller's ratings make him look reputable, but don't be fooled.

    After finding out that the item I received was defective, I tried to message him for a refund. While he was responsive, he talked a load of rubbish. And when I checked the PayPal record, I found out it's the same guy trading on cradeal.com, which some of you already know sell dodgy parts. If you haven't already, see for yourself in the images attached.
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    • nomoresonys
      Badcaps Legend
      • Jan 2013
      • 12268
      • U.S.
      #2
      Re: Seller beware. Savanal aka CRADEAL

      Ebay can be hit or miss but I like the buyer protection, I think it makes sellers not try to sell so much junk, they know it's coming back if they do.

        Comment

        • syaoran123
          Senior Member
          • Jun 2014
          • 178
          • Australia
          #3
          Re: Seller beware. Savanal aka CRADEAL

          Originally posted by nomoresonys
          Ebay can be hit or miss but I like the buyer protection, I think it makes sellers not try to sell so much junk, they know it's coming back if they do.
          I have been selling on ebay too and some buyers give me a hard time. My policy is that I only sell 100% working stock and no refunds given if it does not fix their TV. This is for quality assurance as we are unable to test returned stock and unable to resell it again. I do occasionally get customers filing a claim against me for an 'item not as described' but actually it's because they ordered the wrong part and failed to ask questions before buying. Ebay has no interest in these kinds of disputes and will always favour the buyer. No seller protection whatsoever.

          Greedbay should use the fees we pay to cover both parties like an insurance claim if they cannot prove who is at fault.

            Comment

            • nomoresonys
              Badcaps Legend
              • Jan 2013
              • 12268
              • U.S.
              #4
              Re: Seller beware. Savanal aka CRADEAL

              I had similar ordeal, a tv shop bought a board from me, I had every tiny detail in description, then he says it don't work. Knew the board was good, after getting his tv details, he was trying to put a 55 inch board in a 42 inch tv, being it was a tv shop that bought it, I didn't think they would make that mistake. I refunded his money less shipping, damn if I'm going to eat shipping on a goofup like that. Lesson learned, confirm fit then confirm it again.

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