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Samsung 48J6400 fail to turn on, loop boot

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    Samsung 48J6400 fail to turn on, loop boot

    My Samsung 48J6400 started behaving strangely: it would take a hard time to turn on (would cycle from on and off a few times before I got it to stay on), until one day it decided not to turn on, just flashed me the power led (blinked twice briefly for 5 times). So I decided to take it to the repair store.

    Before I took the TV to the repair shop, I was thinking the problem was work the PSU, since the TV was having a hard time to boot prior to not booting at all. But the diagnosis was that the culprit was the panel, and it would cost a new TV to repair it.

    The thing with repair stores here in Brazil is that it is very hard to find a good one, where they really test everything to make sure they find the problem. I just some they run a few tests and if the results are not exactly what they expect, they blame anything. Anyway, I decided to take the TV home and troubleshoot myself.

    At the repair store, when they plug the TV to the power, it just turn on, as there was no problem at all with it. Still they insisted that the problem laid on the panel, that the TV could not turn on again later.

    When I got home and started troubleshooting, the TV would not turn on again, and would be on a boot loop. So here are my finds during the troubleshoot:

    - when I power the TV with all cables off the PSU (a BN44-00709E, BTW, no visible bad cap) but the LED drive, the led backlight stays on, and I assume all of them are lit;
    - it doesn't matter if the T-Con is connected of not to the main board, the boot loop is the same;
    - sometimes the booting "goes further": the LED backlight turns on, the 3 blue LED indicators on the T-Con board light up, the LED backlight fades out a little, and then it fails: backlight goes off, so does the led indicators at the T-Con board, and the standby red led turns on, further blinking along the T-Con blue LEDs (when one is on, the other is off);
    - to end this boot loop, I remove the power from the TV. When I power it back on, the LED backlight would not turn on anymore, no matter how many times I take the power cord out and plug it in;

    - after leaving it with no power for a day, I tried to turn the TV on again. It booted without a problem. I even managed to turn it off and on a couple of times, before it went back to the boot loop, without no backlight;
    - then I reproduced something I noticed the other night: I discharged the big capacitors by shortening theirs +/- lead (some gave me a pretty loud ZAP along with a flash) to check the back of the PSU, and after verifying that nothing was burned, I connected everything back, and when I powered the TV again, I would get the booting sequence "going further", as in the LED backlight turn on, fades out, and goes off.

    In short, that's what I found out:

    - if l lay the TV off the power outlet for more then a day, there's quite a big chance that it will turn on;
    - ‎once it begins the boot loop if will not stop until the power cord is unplugged. And after that, powering the TV on would just get back to the boot loop;
    - ‎if I discharge the big capacitor (I take every ribbon/cable from the PSU before discharging, just to be sure nothing would get damaged by this procedure) and after that connect back the power, the boot "goes further".

    To me, it seems that there is(are) some component(s) on the PSU that need(s) to "rest" between boot tries, due to the fact that the TV turns on if laid with no power for 24h+, and would get "further" on the boot sequence if the big capacitors are discharged.

    Are my assumptions correct? Is it safe to say that the problem is with the PSU? Would just changing a few components (I was going to change every electrolydic capacitor just to be sure, is there any other components worth checking/changing?) get the problem solved, or it is better to get a new board?

    I'll upload the PSU pictures, just hope you can read it.
    Attached Files

    #2
    Re: Samsung 48J6400 fail to turn on, loop boot

    Right now if you disconnect the cable between the main board and the power supply board then power up the power supply and the backlights come on and stay on as long as it is plugged into the AC outlet then the power supply board is OK.
    You may want to read this thread too:
    https://www.badcaps.net/forum/showthread.php?t=66367
    What does your T-CON board look like?
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment


      #3
      Re: Samsung 48J6400 fail to turn on, loop boot

      But couldn't just the part of the PSU that lights up the LED backlight be OK, and there is some problem with the other part? The fact that when I discharged the big caps I got "further" on the booting process made me think that "rebooting" the PSU made things a little better, just as leaving it unplugged from mains a few hours made it boot normally (it tried again this morning, turned on and off twice normally, as there was no problem at all).

      I've read the post, but my problem is a little different. I forgot to mention two things I tried:

      - everything plugged but the LED backlight: same boot loop (that is different from the other post, since he got the TV to boot without the LED backlight);
      - everything plugged but the T-CON board: boot loop, although that boot loop seemed a little diffent (standby LED blinking in a different pattern);
      - everything plugged but the panels ribbon on the T-CON board: same boot loop.

      I assumed that the TV cannot boot without the T-CON board connected, as it looked like there was another "error" preventing it to boot. Am I correct?

      I just realized that I didn't take a picture of the whole T-CON board, will get that later. For now, I've attached a picture of right part of the board.

      Will try tonight to turn it on with the T-CON board unplugged, since when I first turn it on after a while unplugged from mains it turns on most of the times, to check what will happen.
      Attached Files

      Comment


        #4
        Re: Samsung 48J6400 fail to turn on, loop boot

        Just tried booting the TV with the T-CON board disconnected after some time with the TV disconnected from mains, and the TV booted just fine (no image, of course, but the optical output was lit and the standby LED stopped blinking). When the TV gets to the boot loop, unplugging the T-CON board would not make the TV boot, so I'm guessing it is safe to say that the T-CON board is not defective.

        I think I'll get the chance that the TV is booting and clear/update the firmware. Since my firmware should be the latest, any advice on how to install a clear firmware?

        Comment


          #5
          Re: Samsung 48J6400 fail to turn on, loop boot

          Does it make any different if you heat up the main board with hair dryer?
          Never stop learning
          Basic LCD TV and Monitor troubleshooting guides.
          http://www.badcaps.net/forum/showthr...956#post305956

          Voltage Regulator (LDO) testing:
          http://www.badcaps.net/forum/showthr...999#post300999

          Inverter testing using old CFL:
          http://www.badcaps.net/forum/showthr...er+testing+cfl

          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
          http://s807.photobucket.com/user/budm/library/

          TV Factory reset codes listing:
          http://www.badcaps.net/forum/showthread.php?t=24809

          Comment


            #6
            Re: Samsung 48J6400 fail to turn on, loop boot

            Some more interesting troubleshooting:

            - I managed to get it working (it stayed unplugged from mains for some hours) but suddenly the backlights turned off, and I only got sound. Everything else was working: could change channel, increase volume, etc. Don't know if the panel was working, though;
            - when I turned it off and on again, the backlights were on for a few seconds, then turned off again, still got sound;
            - after a couple of times turned it on and off, it went back to the initial state: turn on for a couple seconds, then backlights are off, and a second later the sound is off and it goes to the boot loop;
            - unplugged the T-CON board, the behavior is still the same, so I think we can rule out the T-CON / panel problem theory.

            Will try the hairdryer later (just found out my wife's is lost, lol), but got curious and put a big fan next to the boards, and the results are exactly the same. What are you trying to determinate with this hair dryer test?
            Last edited by LegendBR; 12-22-2017, 06:50 PM.

            Comment


              #7
              Re: Samsung 48J6400 fail to turn on, loop boot

              When it acts that way you should then remove the cable between the power supply and the main board to see if the backlights will come on and stay on, if the backlights do not come on and stay on in that self test mode then you have problem in the power supply/backlights.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment


                #8
                Re: Samsung 48J6400 fail to turn on, loop boot

                I already did that, the backlights stays on, anytime I test. So this is what I've learned until now:

                - the longer it stays disconnected from mains, the longer it will stay on until it turns off (backlight first, then TV goes to reboot loop);
                - disconnecting the T-CON board and/or the backlights has no effect;
                - the backlights and the PSU side responsible for supplying it's power are fine;
                - it doesn't seem to be an overheating problem, since a fan blowing air directly to the boards made no difference.

                How can I troubleshoot the connection between the main board and the PSU? I'm guessing that problem lies in one of those. I've attached a picture of the main board.

                Will try to get the TV turned off (instead of in a boot loop), but connected to mains, to see how it will react tomorrow.
                Attached Files
                Last edited by LegendBR; 12-22-2017, 08:48 PM.

                Comment


                  #9
                  Re: Samsung 48J6400 fail to turn on, loop boot

                  At this point you have problem some where on the main board, what the exact cause of the problem is I do not know.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment


                    #10
                    Re: Samsung 48J6400 fail to turn on, loop boot

                    for sure your mainboard is broken!!!! mainprocessor is moust likley the fault
                    new mainboard!!

                    Comment


                      #11
                      Re: Samsung 48J6400 fail to turn on, loop boot

                      I've read in some places that when the TV goes to a boot loop, the EEPROM should be responsible, and replacing it would fix the problem. Could an EEPROM replacement do the trick? Or is the main processor the most likely faulty part, since the TV does boot, just doesn't stay on? Getting an EEPROM replacement shouldn't be much of a problem, but if I had to replace the main processor, it should be better just to get a new main board.
                      Last edited by LegendBR; 12-23-2017, 11:46 AM.

                      Comment


                        #12
                        Re: Samsung 48J6400 fail to turn on, loop boot

                        Quick update: the problem is indeed at the main board. Left the PSU plugged to mains and the main board unplugged for 6+ hours, and when I returned the backlight was still on. Plugged the main board to the PSU and the TV worked for 3 minutes, then turned off backlight, and to minutes later rebooted. For three times it managed to turn on (I briefly heard sound) from the TV channel), but rebooted again, until it was not able to turn on anymore.

                        Comment

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