ps50q7hd

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  • tonyuk
    Badcaps Veteran
    • Feb 2014
    • 238
    • uk

    #1

    ps50q7hd

    hi guys yes another tv lol just been giving this ps50q7hd now i cant get anthing from hdmi ive tried ps3 just get black screen if i try sky it comes on for 1 sec then goes of and says backup on sky any help ?
  • Dang
    Badcaps Veteran
    • Aug 2013
    • 440
    • UK

    #2
    Re: ps50q7hd

    Only a couple of things I can think of and that's to go into the service menu and look for something called HDMI MP DLY or very similar, it should be set to 9, if it's sky high HDMI ports can drop out altogether and won't show up, make sure it's set to 9 or 10, see if it helps, if not a board change might be needed.

    Comment

    • tonyuk
      Badcaps Veteran
      • Feb 2014
      • 238
      • uk

      #3
      Re: ps50q7hd

      thanks how do i get into service menu ? i did try looking at settings but could not find anything for hdmi

      Comment

      • sordids999
        Badcaps Legend
        • May 2013
        • 2149
        • uk

        #4
        Re: ps50q7hd

        To access the advanced menu, you need to:

        Power off on remote.
        Press Info, Menu, Mute, Power in that sequence.
        This brings up the service menu.
        Please then proceed with care.
        Scroll down to each option in the submenus - do not use left/right arrow to navigate across the menu
        Press menu to return to the main service menu screen.

        make sure you right down anything you change

        Comment

        • tonyuk
          Badcaps Veteran
          • Feb 2014
          • 238
          • uk

          #5
          Re: ps50q7hd

          ok im in menu but cant see anything for hdmi ? do i have to have this lead in from my sky box first ? many thanks guys

          Comment

          • tonyuk
            Badcaps Veteran
            • Feb 2014
            • 238
            • uk

            #6
            Re: ps50q7hd

            ok still no joy finding anything for hdmi i done a reset on tv but still get nothing on hdmi ?

            Comment

            • Dang
              Badcaps Veteran
              • Aug 2013
              • 440
              • UK

              #7
              Re: ps50q7hd

              Sorry, I believe it's option 2, will be HDMI HP DLY.

              Comment

              • tw2005
                Badcaps Legend
                • Oct 2011
                • 6457
                • Australia

                #8
                Re: ps50q7hd

                I suppose you've tried turning both devices off, hook the cable up, turn TV on, turn source on then select HDMI source on TV? Check output resolution?

                That's all the ideas I have. I Did not see any special setting in the service menu.

                service manual

                9 HDMI/DVI IN
                - Connect to the HDMI jack of a device with HDMI output.
                These inputs can also be used as a DVI connection
                with separate analog audio inputs. An optional
                HDMI/DVI cable will be necessary to make this
                connection. When using the optional HDMI/DVI adapter,
                the DVI analog audio inputs on your TV allow you to
                receive left and right audio from your DVI device.
                (Not compatible with PC)
                - When connecting this product via HDMI or DVI to a
                Set Top Box, DVD Player or Games Console etc,
                make sure that it has been set to a compatible video
                output mode as shown in the table below. Failure to
                observe this may result in picture distortion, image
                breakup or no picture.
                - Do not attempt to connect the HDMI/DVI connector to a
                PC or Laptop Graphics Card.

                same from user guide

                HDMI/DVI IN
                - Connect to the HDMI jack of a device with HDMI output.
                These inputs can also be used as a DVI connection
                with separate analog audio inputs. An optional
                HDMI/DVI cable will be necessary to make this
                connection. When using the optional HDMI/DVI adapter,
                the DVI analog audio inputs on your TV allow you to
                receive left and right audio from your DVI device.
                (Not compatible with PC

                - When connecting this product via HDMI or DVI to a
                Set Top Box, DVD Player or Games Console etc,
                make sure that it has been set to a compatible video
                output mode as shown in the table below. Failure to
                observe this may result in picture distortion, image
                breakup or no picture.
                - Do not attempt to connect the HDMI/DVI connector to a
                PC or Laptop Graphics Card.
                (This will result in a blank screen being displayed)
                DVI AUDIO IN L/R
                - DVI audio outputs for external devices
                Attached Files

                Comment

                • tonyuk
                  Badcaps Veteran
                  • Feb 2014
                  • 238
                  • uk

                  #9
                  Re: ps50q7hd

                  ok tried that and this is what i get see pic also on black screen theres another problerm as seen in next pic sparkles and bottom left looks like a logo ?
                  Attached Files

                  Comment

                  • tonyuk
                    Badcaps Veteran
                    • Feb 2014
                    • 238
                    • uk

                    #10
                    Re: ps50q7hd

                    also in service menu 9 is blank ? also says hdmi calibration failure

                    Comment

                    • tw2005
                      Badcaps Legend
                      • Oct 2011
                      • 6457
                      • Australia

                      #11
                      Re: ps50q7hd

                      Originally posted by tonyuk
                      also in service menu 9 is blank ? also says hdmi calibration failure
                      No, service MANUAL paragraph 9. I'm just quoting the pubs. Sounds like you're in a calibration section which i would not mess with.

                      Just in case it was something simple.

                      Comment

                      • tw2005
                        Badcaps Legend
                        • Oct 2011
                        • 6457
                        • Australia

                        #12
                        Re: ps50q7hd

                        Looks like it's working, HDCP not supported. One of the other guys is probably more up to speed but encryption issue i'm guessing?

                        Comment

                        • tonyuk
                          Badcaps Veteran
                          • Feb 2014
                          • 238
                          • uk

                          #13
                          Re: ps50q7hd

                          Originally posted by tw2005
                          Looks like it's working, HDCP not supported. One of the other guys is probably more up to speed but encryption issue i'm guessing?
                          thanks ive tried to reset tv but still get same probs so im now lost

                          Comment

                          • tw2005
                            Badcaps Legend
                            • Oct 2011
                            • 6457
                            • Australia

                            #14
                            Re: ps50q7hd

                            You really need somone who is local or knows more. Not me.

                            Dug up this. Not sure if it helps any.

                            http://helpforum.sky.com/t5/Sky-HD-P...or/td-p/651768

                            Comment

                            • tw2005
                              Badcaps Legend
                              • Oct 2011
                              • 6457
                              • Australia

                              #15
                              Re: ps50q7hd

                              I think the TV is fine, compatibility issue. I very much doubt any adjustment at the TV end will fix.

                              Comment

                              • tonyuk
                                Badcaps Veteran
                                • Feb 2014
                                • 238
                                • uk

                                #16
                                Re: ps50q7hd

                                Originally posted by tw2005
                                I think the TV is fine, compatibility issue. I very much doubt any adjustment at the TV end will fix.
                                thanks but dont work with a ps3 or any other hd ?
                                also what do you think the prob in pic 2 is the tv had sparkles so i up the volts and got rid of most of them but still when on black screen is look like pic 2 ?

                                Comment

                                • tom66
                                  EVs Rule
                                  • Apr 2011
                                  • 32560
                                  • UK

                                  #17
                                  Re: ps50q7hd

                                  This is a common fault with older TVs, and you can blame hollywood / copyright industry...

                                  They insist on encrypting the connection between the set top box/bluray and the TV because they don't want it to be copied. If the secret encryption keys used to encrypt this are compromised then the data can be copied. The keys are usually compromised after some time because people copy them and the standard is horribly broken allowing anyone who knows what they are doing to copy said keys after monitoring the HDMI data for around an hour or two.

                                  End conclusion is TVs that are older than a few years can have their keys revoked (banned permanently from showing HD content) and the boxes will refuse to send them HD content. Yes, this means any TV nowadays because it turns out once the signal reaches the main board it's completely unencrypted from main to t-con/panel/PDP... and there are full datasheets describing these formats in my signature for example and across the wider internet.

                                  Even though PirateBay and other sites are full of pirated movies, sports, TV, often less than two days after release - in other words, it's not making any difference - they continue with this "f**k the customer" policy.

                                  Only thing you can really do is get a "HDCP stripper" - like HDFury - but they cost a lot of money...

                                  NOTE: eBay has banned HDCP strippers because of the industry complaining, despite them not being very complex at all... the HDFury retails at $250 but looks to contain less than $10 of parts. http://www.3dfury.eu/images/hdfury2_5.jpg So if it were not for the 'bay banning them then you'd have cheap ones from China in no time... and the industry would hate for their broken, expensive standard (£1.50 per bluray player, £0.10 per disc, £3.00 per TV) to seem even worse!

                                  /rant
                                  Last edited by tom66; 02-25-2014, 06:35 AM.
                                  Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                  For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                  Comment

                                  • tw2005
                                    Badcaps Legend
                                    • Oct 2011
                                    • 6457
                                    • Australia

                                    #18
                                    Re: ps50q7hd

                                    Aging panel? I worked on one of these and had the same issue. Gradually got worse as it running on a black panel and I think with the blue screen on it was bad too in selected areas on the panel. I tried forever to adjust it out with little success. Was not too bad watching it normally.

                                    As for no PS3 or any HD, I don't have an answer but if the output resolution is correct for what the TV can process I'm at a loss but that message is probably being sent by the skybox and the image is good so something is working.

                                    Not something I've had to deal with.

                                    Comment

                                    • tw2005
                                      Badcaps Legend
                                      • Oct 2011
                                      • 6457
                                      • Australia

                                      #19
                                      Re: ps50q7hd

                                      Originally posted by tom66
                                      This is a common fault with older TVs, and you can blame hollywood / copyright industry...

                                      They insist on encrypting the connection between the set top box/bluray and the TV because they don't want it to be copied. If the secret encryption keys used to encrypt this are compromised then the data can be copied. The keys are usually compromised after some time because people copy them and the standard is horribly broken allowing anyone who knows what they are doing to copy said keys after monitoring the HDMI data for around an hour or two.

                                      End conclusion is TVs that are older than a few years can have their keys revoked (banned permanently from showing HD content) and the boxes will refuse to send them HD content. Yes, this means any TV nowadays because it turns out once the signal reaches the main board it's completely unencrypted from main to t-con/panel/PDP... and there are full datasheets describing these formats in my signature for example and across the wider internet.

                                      Even though PirateBay and other sites are full of pirated movies, sports, TV, often less than two days after release - in other words, it's not making any difference - they continue with this "f**k the customer" policy.

                                      Only thing you can really do is get a "HDCP stripper" - like HDFury - but they cost a lot of money...

                                      NOTE: eBay has banned HDCP strippers because of the industry complaining, despite them not being very complex at all... the HDFury retails at $250 but looks to contain less than $10 of parts. http://www.3dfury.eu/images/hdfury2_5.jpg

                                      /rant
                                      Nicely said

                                      Comment

                                      • tom66
                                        EVs Rule
                                        • Apr 2011
                                        • 32560
                                        • UK

                                        #20
                                        Re: ps50q7hd

                                        Yeah, looks like panel aging to me. I couldn't get rid of it on my Q96 properly... luckily the Q96 was a freebie. I would never pay much for one of these sets, too many problems.

                                        Same cause as LG panel aging prematurely, but there's no firmware update for these...

                                        Notice the poor discharge on the gradients.
                                        Attached Files
                                        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                        Comment

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