No Picture or Audio on Insignia NS-LCD26

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  • adlegs
    Member
    • Sep 2012
    • 29
    • USA

    #1

    No Picture or Audio on Insignia NS-LCD26

    I have a Insignia NS-LCD26 that has this issue and I have tried reballing the Main Board to see if it would correct the issue. I used a heat gun the first time and the Tv started working but only for a few days... I baked the entire Main Board 3 weeks ago and thought it had fixed it for good but it stopped working today My question is should I replace the Main Board (6HA0086911) or could something else possibly be causing this issue??

    Thanks for any feedback!!
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: No Picture or Audio on Insignia NS-LCD26

    Voltage output of the power supply should be verified first, if the voltages are wrong, lots of strange/intermittent problem can show up.
    http://s807.photobucket.com/albums/y...NS-LTDVD26-09/
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • adlegs
      Member
      • Sep 2012
      • 29
      • USA

      #3
      Re: No Picture or Audio on Insignia NS-LCD26

      I checked all of the voltage outputs from the power supply and they seem to be good. I can check them again. I also notice a slow startup around 9-10 seconds before the video shows on the screen and also sometimes the TV needs input before it would turn on.
      Dont know if these additional symptoms help or just make it more confusing... Thanks for the input I will check the outputs from the PWB again.

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: No Picture or Audio on Insignia NS-LCD26

        That is a strange symptom indeed. I have not run into this problem before in this model. The 3 I fixed all have bad caps.
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • adlegs
          Member
          • Sep 2012
          • 29
          • USA

          #5
          Re: No Picture or Audio on Insignia NS-LCD26

          Thanks for the reply! I will double check the PWB.

          Comment

          • adlegs
            Member
            • Sep 2012
            • 29
            • USA

            #6
            Re: No Picture or Audio on Insignia NS-LCD26

            bubm,

            Yes t is strange that when I attempt to reball the video chip by heating to to 385 degrees for 10 or so minutes the set works fine for a while. I was wondering about the startup time... is 8-10 seconds before I get a picture normal for thos model?? also is it normal that the TV needs input before it will show video?? what I mean by that is I have a cable box hooked up to a HDMI input and if the box is off the TV video will not come on. I have to turn off the TV then turn on the cable box and then turn on the TV??? Thought that was kinda strange...

            Comment

            • infringer
              Badcaps Member
              • Sep 2009
              • 244
              • United Frickin States

              #7
              Re: No Picture or Audio on Insignia NS-LCD26

              Sounds to me like your video board may need a replacement after cooking it in your oven you are not reballing anything by heating it up you are essentially reflowing I suppose but anyone will tell you with these types of fixes in order to get it to work you may need to truely reball the unit rather then hoping that heat magically gets rid of all of your tin whiskers as it rarely works for extended periods of time.

              PS I need to know some stuff about your power board if you could help me I have this same TV and the SMT chip on the bottom blew off and I need the part number for this chip if you could help by giving me this info it would be great.

              Check out the thread that I started and help if you can.

              Thanks!
              Last edited by infringer; 10-15-2012, 09:56 PM.
              Please note: I am not responsible for any harm caused to you anything discussed is just discussion. Before you try anything discussed be sure that you have the appropriate knowledge and safety gear for the job. Like with anything education and safety are first! Do not try anything @ home without it.

              Comment

              • infringer
                Badcaps Member
                • Sep 2009
                • 244
                • United Frickin States

                #8
                Re: No Picture or Audio on Insignia NS-LCD26

                The thread is located here: https://www.badcaps.net/forum/showthread.php?t=23169

                The item I am referring to is on the bottom of the power board.

                Looking at the picture it is marked 24v SMPS IC
                https://www.badcaps.net/forum/attach...9&d=1350273088
                Please note: I am not responsible for any harm caused to you anything discussed is just discussion. Before you try anything discussed be sure that you have the appropriate knowledge and safety gear for the job. Like with anything education and safety are first! Do not try anything @ home without it.

                Comment

                • freakaftr8
                  Badcaps Legend
                  • Oct 2012
                  • 3743
                  • USA

                  #9
                  Re: No Picture or Audio on Insignia NS-LCD26

                  Are you getting back lights? I worked on a Westinghouse 47" that had an intermittent connection failure in the socket for the lvds cable that goes to the tcon. The odd thing is that with the bad connection it killed the 5v from the ps. Thus halting all controls and no picture backlight or video.
                  Did I leave the soldering iron on?

                  Comment

                  • adlegs
                    Member
                    • Sep 2012
                    • 29
                    • USA

                    #10
                    Re: No Picture or Audio on Insignia NS-LCD26

                    My screen is completely black no lights...

                    Comment

                    • adlegs
                      Member
                      • Sep 2012
                      • 29
                      • USA

                      #11
                      Re: No Picture or Audio on Insignia NS-LCD26

                      Infringer.... I am going to take it down and look tonight and I will reply with the number.

                      Comment

                      • infringer
                        Badcaps Member
                        • Sep 2009
                        • 244
                        • United Frickin States

                        #12
                        Re: No Picture or Audio on Insignia NS-LCD26

                        Did you get a fairly intense flashlight and shine it on the screen in the center and hit the menu button? You will see the picture if it is there with a good flashlight...
                        Please note: I am not responsible for any harm caused to you anything discussed is just discussion. Before you try anything discussed be sure that you have the appropriate knowledge and safety gear for the job. Like with anything education and safety are first! Do not try anything @ home without it.

                        Comment

                        • adlegs
                          Member
                          • Sep 2012
                          • 29
                          • USA

                          #13
                          Re: No Picture or Audio on Insignia NS-LCD26

                          No but I had the back of the TV off and could see the LCD from the back and it does not light up. When it does I am able to see light from the back. But I will try the flashlight and see. Thx!

                          Comment

                          • infringer
                            Badcaps Member
                            • Sep 2009
                            • 244
                            • United Frickin States

                            #14
                            Re: No Picture or Audio on Insignia NS-LCD26

                            shine the flashlight on the front of the screen in a semi lit room and look hard a dark room is better just be careful if you have the back of the TV off not to touch the power boards... Yes I know you can see the LCD from the back we are trying to see if the screen is still functioning here and your backlight is out or just not starting this is just a simple test really and should be done any time your power comes on and you don't have a picture it is always good to know that the screen is still functional before you dump money and time it to it as it is the most expensive part of the unit so if you can confirm this it will be advantageous for you but not all times does the unit have a picture a frozen picture a half of a picture or no picture or lines may indicate a timing control failure. So keeping this all in mind the flashlight check is handy and should be considered as part of the procedure.

                            Thanks by the way for taking the time to look for them chip numbers ahead of time it'll save me some time.
                            Please note: I am not responsible for any harm caused to you anything discussed is just discussion. Before you try anything discussed be sure that you have the appropriate knowledge and safety gear for the job. Like with anything education and safety are first! Do not try anything @ home without it.

                            Comment

                            • adlegs
                              Member
                              • Sep 2012
                              • 29
                              • USA

                              #15
                              Re: No Picture or Audio on Insignia NS-LCD26

                              I checked the LCD with a flashlight and do not see anything.... it looks totally black. also my PWB does not look like your pics?? what is the number on the board by the chip?
                              Attached Files

                              Comment

                              • adlegs
                                Member
                                • Sep 2012
                                • 29
                                • USA

                                #16
                                Re: No Picture or Audio on Insignia NS-LCD26

                                Here are some closeups

                                Comment

                                • adlegs
                                  Member
                                  • Sep 2012
                                  • 29
                                  • USA

                                  #17
                                  Re: No Picture or Audio on Insignia NS-LCD26

                                  pic 1170 - 165A
                                  PDLC

                                  pic 1169 - 431AC
                                  (TI emblem) 75M
                                  CJ06 G4
                                  Attached Files
                                  Last edited by adlegs; 10-16-2012, 08:25 PM.

                                  Comment

                                  • infringer
                                    Badcaps Member
                                    • Sep 2009
                                    • 244
                                    • United Frickin States

                                    #18
                                    Re: No Picture or Audio on Insignia NS-LCD26

                                    The unit does power up though correct? If so what are all of the voltages at the power connectors take voltages of everything in standby and when powered on and report all of the voltages here like so...

                                    +5v Standby xx.xxv On xx.xxv
                                    +12v Standby xx.xxv On xx.xxv
                                    +24v Standby xx.xxv On xx.xxv
                                    on/off Standby xx.xxv On xx.xxv
                                    psu on Standby xx.xxv On xx.xxv

                                    This will help leave a little better indication.

                                    Also check all your SMT fuses on your inverter board.
                                    Check all your SMT fuses on your TCON
                                    Check all your SMT fuses on your Main Board.

                                    There should be a fairly nice amount of SMT fuses in this TV.

                                    This would be a great starting point for you to fix the problem there needs to be some electronic indication of where it may be coming from whether it is a fuse or voltage irregularities or something but you surely will need to provide more info at this point.
                                    Please note: I am not responsible for any harm caused to you anything discussed is just discussion. Before you try anything discussed be sure that you have the appropriate knowledge and safety gear for the job. Like with anything education and safety are first! Do not try anything @ home without it.

                                    Comment

                                    • budm
                                      Badcaps Legend
                                      • Feb 2010
                                      • 40746
                                      • USA

                                      #19
                                      Re: No Picture or Audio on Insignia NS-LCD26

                                      Can we see good clear pictures of both sides of the power board? Also, what is the full model number of this TV, Insignia will have the main model number and follow by the - xx for the year.
                                      Never stop learning
                                      Basic LCD TV and Monitor troubleshooting guides.
                                      http://www.badcaps.net/forum/showthr...956#post305956

                                      Voltage Regulator (LDO) testing:
                                      http://www.badcaps.net/forum/showthr...999#post300999

                                      Inverter testing using old CFL:
                                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                      http://s807.photobucket.com/user/budm/library/

                                      TV Factory reset codes listing:
                                      http://www.badcaps.net/forum/showthread.php?t=24809

                                      Comment

                                      • adlegs
                                        Member
                                        • Sep 2012
                                        • 29
                                        • USA

                                        #20
                                        Re: No Picture or Audio on Insignia NS-LCD26

                                        Originally posted by infringer
                                        The unit does power up though correct? If so what are all of the voltages at the power connectors take voltages of everything in standby and when powered on and report all of the voltages here like so...

                                        +5v Standby xx.xxv On xx.xxv
                                        +12v Standby xx.xxv On xx.xxv
                                        +24v Standby xx.xxv On xx.xxv
                                        on/off Standby xx.xxv On xx.xxv
                                        psu on Standby xx.xxv On xx.xxv

                                        This will help leave a little better indication.

                                        Also check all your SMT fuses on your inverter board.
                                        Check all your SMT fuses on your TCON
                                        Check all your SMT fuses on your Main Board.

                                        There should be a fairly nice amount of SMT fuses in this TV.

                                        This would be a great starting point for you to fix the problem there needs to be some electronic indication of where it may be coming from whether it is a fuse or voltage irregularities or something but you surely will need to provide more info at this point.

                                        I am checking the voltages your suggested now. Did the pics I uploaded help you?
                                        If it was a fuse blown does the fuse reset? I have heated the video chip 3 times in an attempt to reseat the chip and each time the TV works but only for a few days then no video. The TV sounds like it powers on and I get a green power on light but I have to hold the power button for 5 seconds to turn it off. If a fuse was blown wouldn't it stop working for good until the fuse was replaced?

                                        Comment

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