Headphone connector ( jack) - how to repair ?

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  • Jane
    Senior Member
    • Aug 2010
    • 188

    #1

    Headphone connector ( jack) - how to repair ?

    I have no sound coming from the earphones in my HP 250 G6 laptop. How should I test that the headphone connector(jack) is faulty or that the problem is somewhere else? ( I noticed that a connection from the headphone connector goes to a transistor).
    When I connect handsfree set I can not hear any sound in the earphones but the microphone works.
    I enclosed a picture and thank you for your help.



    https://i.imgur.com/k1SYifB.jpg
    Last edited by Jane; 06-22-2019, 03:33 AM.
  • R_J
    Badcaps Legend
    • Jun 2012
    • 9535
    • Canada

    #2
    Re: Headphone connector ( jack) - how to repair ?

    Do the speakers work on the laptop? If yes, do the speakers mute when the headphones are pluged into the jack? It could be a fault with the driver not the hardware. In the Sound settings does it show headphones as a playback device?
    Last edited by R_J; 06-22-2019, 06:42 PM.

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