Alienware m17x r4 snowy screen..

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  • appie1206
    Senior Member
    • Oct 2016
    • 116
    • netherlands

    #1

    Alienware m17x r4 snowy screen..

    Hello guys,

    I have a problem with the alienware I thought it was the videocard i tested 2 other cards and still the same problem !!!! other things i tried : Switched memory,bios update,other screen nothing helped still the same problem!!i tested On a external monitor its fine! Does someone know what is the issue?
    Ive uploaded pictures how the screen looks so you guys can see it yourself....

    I hope someone can help me...

    Thanks in advance
    Attached Files
  • mielta
    Badcaps Veteran
    • Apr 2015
    • 368
    • Germany

    #2
    Re: Alienware m17x r4 snowy screen..

    Hi
    i Think its LCD Cable

    Comment

    • appie1206
      Senior Member
      • Oct 2016
      • 116
      • netherlands

      #3
      Re: Alienware m17x r4 snowy screen..

      Originally posted by mielta
      Hi
      i Think its LCD Cable
      On hdmi also weird screen.... Only on vga the screen is normal. Is it maby the intel hd graphics?

      Comment

      • SMDFlea
        Super Moderator
        • Jan 2018
        • 20637
        • UK

        #4
        Re: Alienware m17x r4 snowy screen..

        http://forum.notebookreview.com/thre...-issue.803411/
        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

        Comment

        • lorins_core
          BlackSmith
          • Dec 2012
          • 551
          • Philippines

          #5
          Re: Alienware m17x r4 snowy screen..

          Originally posted by appie1206
          Hello guys,

          I have a problem with the alienware I thought it was the videocard i tested 2 other cards and still the same problem !!!! other things i tried : Switched memory,bios update,other screen nothing helped still the same problem!!i tested On a external monitor its fine! Does someone know what is the issue?
          Ive uploaded pictures how the screen looks so you guys can see it yourself....

          I hope someone can help me...

          Thanks in advance
          as you said...

          Question. can you try to change A Screen Panel?

          Comment

          • String2016
            Badcaps Legend
            • Nov 2015
            • 2229
            • philippines

            #6
            Re: Alienware m17x r4 snowy screen..

            try to replace the screen at see if still the same

            Comment

            • caspian
              Badcaps Legend
              • Oct 2015
              • 1589
              • Laptop

              #7
              Re: Alienware m17x r4 snowy screen..

              change the screen resolution to check whether the snow disappears or not.

              Comment

              • appie1206
                Senior Member
                • Oct 2016
                • 116
                • netherlands

                #8
                Re: Alienware m17x r4 snowy screen..

                Originally posted by String2016
                try to replace the screen at see if still the same
                I Tried also another screen still the same problem!... I think the connector on it its fine because i was bending it while it was on too see if some collor changed but still the same..

                Comment

                • appie1206
                  Senior Member
                  • Oct 2016
                  • 116
                  • netherlands

                  #9
                  Re: Alienware m17x r4 snowy screen..

                  Originally posted by lorins_core
                  as you said...

                  Question. can you try to change A Screen Panel?
                  I already did that.. Just removed the backcover clicked a other screen on the connector stil the same. i think something on the motherboard is causing it.

                  Comment

                  • appie1206
                    Senior Member
                    • Oct 2016
                    • 116
                    • netherlands

                    #10
                    Re: Alienware m17x r4 snowy screen..

                    Originally posted by caspian
                    change the screen resolution to check whether the snow disappears or not.
                    Tried that one also still the same...

                    Comment

                    • dellxps15
                      Badcaps Legend
                      • Feb 2014
                      • 1588
                      • italy

                      #11
                      Re: Alienware m17x r4 snowy screen..

                      what panel u have ? 60 or 120hrz ? what vga u have ? how is bios set up ?

                      if u have tried 3d screen only, then it could be a bad mxm vga as intel vga is disabled when using 120hrz screen.

                      if u have 60hrz screen and fullhd resolution monitor, try enter the bios and setup bios to only sg (single graphics) to see it it works with intel vga, then try to setup to peg only with intel vga disabled.

                      if pc start giving 8 beep and u cant get out of it, remove power and battery and keep pressed power botton for 10 seconds, if still 8 beep , do the same but also remove cmos battery.
                      when powering on again, if u get 5 beep, just power off and then power on again.

                      it could be bad intel vga, bad mxm , bad lcd cable or bad panel.

                      on my m17x r4 that i use as my only pc, i got some blurry effect on the center of the screen and was a bad 120hrz panel.

                      Comment

                      • appie1206
                        Senior Member
                        • Oct 2016
                        • 116
                        • netherlands

                        #12
                        Re: Alienware m17x r4 snowy screen..

                        Originally posted by dellxps15
                        what panel u have ? 60 or 120hrz ? what vga u have ? how is bios set up ?

                        if u have tried 3d screen only, then it could be a bad mxm vga as intel vga is disabled when using 120hrz screen.

                        if u have 60hrz screen and fullhd resolution monitor, try enter the bios and setup bios to only sg (single graphics) to see it it works with intel vga, then try to setup to peg only with intel vga disabled.

                        if pc start giving 8 beep and u cant get out of it, remove power and battery and keep pressed power botton for 10 seconds, if still 8 beep , do the same but also remove cmos battery.
                        when powering on again, if u get 5 beep, just power off and then power on again.

                        it could be bad intel vga, bad mxm , bad lcd cable or bad panel.

                        on my m17x r4 that i use as my only pc, i got some blurry effect on the center of the screen and was a bad 120hrz panel.
                        What i just did i removed the nvidiacard... and just started only with the intel hd grapics... and still the problem ....maby it is a faulty processor with the intgrated intel hd grapics.

                        Comment

                        • appie1206
                          Senior Member
                          • Oct 2016
                          • 116
                          • netherlands

                          #13
                          Re: Alienware m17x r4 snowy screen..

                          Originally posted by dellxps15
                          what panel u have ? 60 or 120hrz ? what vga u have ? how is bios set up ?

                          if u have tried 3d screen only, then it could be a bad mxm vga as intel vga is disabled when using 120hrz screen.

                          if u have 60hrz screen and fullhd resolution monitor, try enter the bios and setup bios to only sg (single graphics) to see it it works with intel vga, then try to setup to peg only with intel vga disabled.

                          if pc start giving 8 beep and u cant get out of it, remove power and battery and keep pressed power botton for 10 seconds, if still 8 beep , do the same but also remove cmos battery.
                          when powering on again, if u get 5 beep, just power off and then power on again.

                          it could be bad intel vga, bad mxm , bad lcd cable or bad panel.

                          on my m17x r4 that i use as my only pc, i got some blurry effect on the center of the screen and was a bad 120hrz panel.
                          I cant disable in the bios the intel... i dont see that option. I changed the processor with intel graphics still the same problem. The weird thing is if it is the lvds cable why it doesnt function on hdmi? It should work ok then on hdmi... ur causes the cable a malfunction on hdmi also?

                          Comment

                          • dellxps15
                            Badcaps Legend
                            • Feb 2014
                            • 1588
                            • italy

                            #14
                            Re: Alienware m17x r4 snowy screen..

                            hdmi was ok. still dunno if u have a 3d or 60hrz screen and what vga u have.

                            and the orange color should be red.

                            if u have 3d screen then probably screen is gone bad, but with 3d screen u cant use intel graphics, so if u have removed the mxm and pc boot then u have 60hrz screen, unless u plug a hdmi cable , then it will work.

                            Comment

                            • appie1206
                              Senior Member
                              • Oct 2016
                              • 116
                              • netherlands

                              #15
                              Re: Alienware m17x r4 snowy screen..

                              Originally posted by dellxps15
                              hdmi was ok. still dunno if u have a 3d or 60hrz screen and what vga u have.

                              and the orange color should be red.

                              if u have 3d screen then probably screen is gone bad, but with 3d screen u cant use intel graphics, so if u have removed the mxm and pc boot then u have 60hrz screen, unless u plug a hdmi cable , then it will work.
                              Its the Lvds cable that is messed up... What i did is this i pulled the lcd cable out while i was on windows and than i plugged in the hdmi cable in and the screen is perfect . i orderd a new one...

                              Thank you very much everyone!!!!

                              Comment

                              • Th3_uN1Qu3
                                Believe in
                                • Jul 2010
                                • 6031
                                • Romania

                                #16
                                Re: Alienware m17x r4 snowy screen..

                                I expected this from the get go. Snow on picture is almost always a LVDS cable or connector problem. Glad you found it.
                                Originally posted by PeteS in CA
                                Remember that by the time consequences of a short-sighted decision are experienced, the idiot who made the bad decision may have already been promoted or moved on to a better job at another company.
                                A working TV? How boring!

                                Comment

                                • appie1206
                                  Senior Member
                                  • Oct 2016
                                  • 116
                                  • netherlands

                                  #17
                                  Re: Alienware m17x r4 snowy screen..

                                  Originally posted by Th3_uN1Qu3
                                  I expected this from the get go. Snow on picture is almost always a LVDS cable or connector problem. Glad you found it.
                                  Orderd a new cable guess what... still the same problem!!!
                                  I dont get it anymore.

                                  Comment

                                  • SMDFlea
                                    Super Moderator
                                    • Jan 2018
                                    • 20637
                                    • UK

                                    #18
                                    Re: Alienware m17x r4 snowy screen..

                                    Did you read the post on notebookreview, its a possible fix if you change those IC`s .

                                    http://forum.notebookreview.com/thre...-issue.803411/
                                    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                    Comment

                                    • appie1206
                                      Senior Member
                                      • Oct 2016
                                      • 116
                                      • netherlands

                                      #19
                                      Re: Alienware m17x r4 snowy screen..

                                      Originally posted by SMDFlea
                                      Did you read the post on notebookreview, its a possible fix if you change those IC`s .

                                      http://forum.notebookreview.com/thre...-issue.803411/
                                      Hi I didnt fully understand what they talking about.... My englisch is bad when it comes too tecnical terms
                                      PI3LVD1012BE so i must replace this ic?

                                      Comment

                                      • SMDFlea
                                        Super Moderator
                                        • Jan 2018
                                        • 20637
                                        • UK

                                        #20
                                        Re: Alienware m17x r4 snowy screen..

                                        Originally posted by appie1206
                                        Hi I didnt fully understand what they talking about.... My englisch is bad when it comes too tecnical terms
                                        PI3LVD1012BE so i must replace this ic?
                                        Thats the suggestion at the last post in that forum,although he never posted again to say if replacing those IC`s fixed the problem or not . You know its not the cable or screen.

                                        Edit: http://*******/viewtopic.php?f=41&t=38172&p=456225
                                        Last edited by SMDFlea; 11-08-2018, 04:02 AM.
                                        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                                        Comment

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