Toshiba L500D Black screen (solved)

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • sparker1
    Badcaps Veteran
    • Sep 2011
    • 343
    • Australia

    #1

    Toshiba L500D Black screen (solved)

    A friend asked me to look at their Toshiba Satellite L500D. The machine would show all its lights as if booting normally, hard drive would spin up and CDRom would also initialise. However although all the lights were on there was nobody home and the laptop showed a black screen. I did the following:

    1. hooked up external monitor - no change
    2. changed Ram - no effect
    3. changed processor - no change
    4. disconnected all peripheral devices, speakers, usb's etc - no change
    5. Reflowed northbridge with heat gun (it's all I've got) and laptop booted up fine.

    I see a lot of people on Google have this problem so i thought I would share my experience. Some suggested a Southbridge reflow but that doesn't have much to do with graphics.

    Since this is not the dreaded Nvidia chip that has manufacturing defects (8600M) and reflows are temporary with those chips will a heat gun reflow be enough in this instance?
    Attached Files
  • inflex
    Badcaps Veteran
    • Aug 2012
    • 544
    • Australia

    #2
    Re: Toshiba L500D Black screen (solved)

    Sparker, oddly I just received one doing the same (AMD CPU) up here not far from you.

    What was your fix... or are we still pending?
    YouTube Repair Videos - https://www.youtube.com/user/19PLD73
    FlexBV BoardView software - Linux/OSX/Windows - http://pldaniels.com/flexbv

    Comment

    • sparker1
      Badcaps Veteran
      • Sep 2011
      • 343
      • Australia

      #3
      Re: Toshiba L500D Black screen (solved)

      Originally posted by inflex
      Sparker, oddly I just received one doing the same (AMD CPU) up here not far from you.

      What was your fix... or are we still pending?
      The fix was a northbridge reflow. It booted straight up after that. I can't do reballs so i hope that's enough.

      Comment

      • ktmmotocross
        Boardkiller
        • Feb 2014
        • 3586
        • slovakia

        #4
        Re: Toshiba L500D Black screen (solved)

        all 8xxx nvidia grapphics have problem with overheating. try reflow.

        Comment

        • sparker1
          Badcaps Veteran
          • Sep 2011
          • 343
          • Australia

          #5
          Re: Toshiba L500D Black screen (solved)

          Originally posted by ktmmotocross
          all 8xxx nvidia grapphics have problem with overheating. try reflow.
          It is already fixed. This laptop didn't have a nvidia graphics chip. Reflows of the 8xxx don't last in my humble experience. With this laptop I did a reflow of the AMD graphics chip and it worked. I don't know for how long. Are reflows better on these chips?

          Comment

          • sparker1
            Badcaps Veteran
            • Sep 2011
            • 343
            • Australia

            #6
            Re: Toshiba L500D Black screen (solved)

            Originally posted by sparker1
            It is already fixed. This laptop didn't have a nvidia graphics chip. Reflows of the 8xxx don't last in my humble experience. With this laptop I did a reflow of the AMD graphics chip and it worked. I don't know for how long. Are reflows better on these chips?
            Evidently not.

            It came back to me (as a gift) today. I have invested in a reball station etc but so far have had disastrous results in tests. I'll give this one a go as a reball candidate.

            Comment

            • fddizon
              Badcaps Veteran
              • Sep 2011
              • 555
              • Philippines

              #7
              Re: Toshiba L500D Black screen (solved)

              use rosin liquid flux no clean with better result

              Comment

              • Th3_uN1Qu3
                Believe in
                • Jul 2010
                • 6031
                • Romania

                #8
                Re: Toshiba L500D Black screen (solved)

                Originally posted by sparker1
                It came back to me (as a gift) today. I have invested in a reball station etc but so far have had disastrous results in tests.
                Which station have you got?
                Originally posted by PeteS in CA
                Remember that by the time consequences of a short-sighted decision are experienced, the idiot who made the bad decision may have already been promoted or moved on to a better job at another company.
                A working TV? How boring!

                Comment

                • sparker1
                  Badcaps Veteran
                  • Sep 2011
                  • 343
                  • Australia

                  #9
                  Re: Toshiba L500D Black screen (solved)

                  Originally posted by Th3_uN1Qu3
                  Which station have you got?
                  I got this one from aliexpress. It is an indirect heat type. I can't figure out how to line the stencil up with the chip as I can't see the chip when the stencil is on. I have to align them of course but there's a bit of freeplay to adjust before locking the station. Then there's the distance between the stencil and the chip so that when I add the balls they just seem to go randomly and don't follow the pattern at all. I guess the distance between the stencil and the chip is too much and more than one ball is able to go down the same stencil hole. It's doing my head in. Maybe direct heat stencils are better.
                  Attached Files

                  Comment

                  • Th3_uN1Qu3
                    Believe in
                    • Jul 2010
                    • 6031
                    • Romania

                    #10
                    Re: Toshiba L500D Black screen (solved)

                    I was asking about the equipment you use to unsolder and resolder the chips.

                    It sounds to me that you are not aligning the chip correctly in the jig. It should have no play. Also, the indirect heat stencils can only be used with an IR station or an oven. You can't solder the balls with a hot air wand, the airflow will move the balls around and they will stick to one another and make a mess.

                    I use direct heat stencils. They can be a pain in the ass at times, but i've gotten used to them. Also for me it is the only option because i'm using hot air.
                    Originally posted by PeteS in CA
                    Remember that by the time consequences of a short-sighted decision are experienced, the idiot who made the bad decision may have already been promoted or moved on to a better job at another company.
                    A working TV? How boring!

                    Comment

                    • sparker1
                      Badcaps Veteran
                      • Sep 2011
                      • 343
                      • Australia

                      #11
                      Re: Toshiba L500D Black screen (solved)

                      The equipment I have to unsolder/resolder chips is a Scottle IR6000. I also have a hot air station that I use as well. I am still learning on the Scottle. If I had my time over I would not buy a manufactured IR machine. People have said in another post you can do just as well by putting the stuff together yourself and now I can see that is true.
                      Anyway, the freeplay in the reball station is only until the chip is aligned and the bolts tightened. It is the alignment I'm having trouble with. I'll keep playing with it and looking for information until I've got it right.
                      I have ordered some direct heat stencils and a very cheap direct heat jig. I'll see if that's any easier.
                      Looks easy on YouTube...sigh.

                      Comment

                      • Th3_uN1Qu3
                        Believe in
                        • Jul 2010
                        • 6031
                        • Romania

                        #12
                        Re: Toshiba L500D Black screen (solved)

                        The only downside to direct heat stencils is that they tend to stick to the chip after you've soldered the balls in place, and you sometimes end up bending them trying to lift them off.

                        I avoid this by first letting the chip cool down fully, and then heat it up for a few seconds with my hot air wand set to 250C, so that the stencil feels just a bit hot to the touch. Then it lifts easily without damaging the balls or the stencil.

                        Some people lift it when it's still warm, but it is difficult to estimate when it's "just warm", and in practice you end up damaging some balls and having to do the whole thing all over again.
                        Originally posted by PeteS in CA
                        Remember that by the time consequences of a short-sighted decision are experienced, the idiot who made the bad decision may have already been promoted or moved on to a better job at another company.
                        A working TV? How boring!

                        Comment

                        • hansie55
                          Badcaps Veteran
                          • Dec 2013
                          • 254
                          • Netherlands

                          #13
                          Re: Toshiba L500D Black screen (solved)

                          Originally posted by sparker1
                          The equipment I have to unsolder/resolder chips is a Scottle IR6000. I also have a hot air station that I use as well. I am still learning on the Scottle. If I had my time over I would not buy a manufactured IR machine. People have said in another post you can do just as well by putting the stuff together yourself and now I can see that is true.
                          Anyway, the freeplay in the reball station is only until the chip is aligned and the bolts tightened. It is the alignment I'm having trouble with. I'll keep playing with it and looking for information until I've got it right.
                          I have ordered some direct heat stencils and a very cheap direct heat jig. I'll see if that's any easier.
                          Looks easy on YouTube...sigh.
                          Followed the thread. I would be interested to put one together myself.
                          Where can I find the info? Thanks.

                          Comment

                          • sparker1
                            Badcaps Veteran
                            • Sep 2011
                            • 343
                            • Australia

                            #14
                            Re: Toshiba L500D Black screen (solved)

                            Originally posted by hansie55
                            Followed the thread. I would be interested to put one together myself.
                            Where can I find the info? Thanks.
                            The basic one is the second post in this thread "Yet another BGA machine dream". The links to the controllers for programming and setting the temperature profiles that you would need to buy are there. They are the exact same ones that are in my manufactured Scottle machine. You need a cabinet and from what I see now, from the purchased machine I have, I would use an old VCR or CD/tape player as a cabinet to put the heaters and controllers in and keep things tidy. The information is only basic but there are plenty of home made machines on YouTube and other places.

                            Comment

                            • sparker1
                              Badcaps Veteran
                              • Sep 2011
                              • 343
                              • Australia

                              #15
                              Re: Toshiba L500D Black screen (solved)

                              Originally posted by Th3_uN1Qu3
                              The only downside to direct heat stencils is that they tend to stick to the chip after you've soldered the balls in place, and you sometimes end up bending them trying to lift them off.

                              I avoid this by first letting the chip cool down fully, and then heat it up for a few seconds with my hot air wand set to 250C, so that the stencil feels just a bit hot to the touch. Then it lifts easily without damaging the balls or the stencil.

                              Some people lift it when it's still warm, but it is difficult to estimate when it's "just warm", and in practice you end up damaging some balls and having to do the whole thing all over again.
                              Your tips have certainly helped me. I am always grateful for your help.

                              Comment

                              • hansie55
                                Badcaps Veteran
                                • Dec 2013
                                • 254
                                • Netherlands

                                #16
                                Re: Toshiba L500D Black screen (solved)

                                Originally posted by sparker1
                                The basic one is the second post in this thread "Yet another BGA machine dream". The links to the controllers for programming and setting the temperature profiles that you would need to buy are there. They are the exact same ones that are in my manufactured Scottle machine. You need a cabinet and from what I see now, from the purchased machine I have, I would use an old VCR or CD/tape player as a cabinet to put the heaters and controllers in and keep things tidy. The information is only basic but there are plenty of home made machines on YouTube and other places.
                                Thanks for the reply, I 'll ckeck it out.

                                Comment

                                Related Topics

                                Collapse

                                • HTR-Informatique
                                  Dell G3 15 3500 - Battery bug (black screen and flashing keyboard backlight)
                                  by HTR-Informatique
                                  Hello,

                                  YouTube video of the problem encountered: https://youtube.com/shorts/q7TLNv36LUo

                                  I am a pro and I have a problem that I have never seen despite my 7.5 years of experience on my own and my thousands of repairs, on a customer's Dell G3 15 3500.

                                  On this PC I have already changed the complete palmrest because the keyboard was no longer working properly.

                                  I also changed the screen because the PC fell and the screen was broken.

                                  I changed the battery with a new and original battery.

                                  I also had corrosion/oxidation on the...
                                  02-09-2025, 06:51 AM
                                • howardc64
                                  A1312 (27” iMac 2009-2011) A1407 (Thunderbolt Display) A1316 (Cinema Display) Display Black Screen Repair
                                  by howardc64
                                  Problem

                                  This is an LG edge LED lit LCD Display. The LEDs are on the bottom edge of the display. There are 2 bars (left and right) Each bar has many LEDs and a 6 pin connector. Each pin drive several LEDs thus is the highest current flow / heat junction. The weak lead free solder gradually fails with thermal expansion/contraction cycling and increases resistance. PSU will compensate up to a point, then when the current is too high, PSU just shut down the backlight causing a dark display. I have even seen one which the connector just fell off as solder points became completely detached....
                                  08-04-2024, 10:36 PM
                                • VcemPzd
                                  Black screen Lenovo legion 5 pro 16ACH6H gaming laptop
                                  by VcemPzd
                                  Hello everyone !

                                  My name is Chris, I am a 30 years old embedded software developer working in the automotive industry. I am really passionate about learning new skills and repairing/crafting stuff. I came around this forum last week with the goal of repairing my faulty gaming laptop, indeed, I was video editing on it when suddenly a black screen popped and never disappeared I bought some stuff to try to repair it and learn as many things as possible about computer repairs but nothing worked so far. When the black screen appeared, my legion 5 pro was connected to my external monitor...
                                  04-28-2025, 10:14 AM
                                • EazyBone
                                  Onn 100044717 Black screen 75 *Solved
                                  by EazyBone
                                  Got this ONN 100044717 75 inch TV which shows a black screen when turned on. In a dim room or if you take a flashlight too it you will still see a picture. TV has sound also.

                                  The defect is the power board capacitor near the backlight connection. It is the same defect. Look for a bulged cap. Read this thread for more info as it's same defect.

                                  https://www.badcaps.net/forum/troubl...solved-70-inch
                                  03-31-2025, 12:23 PM
                                • DaniK
                                  Acer Aspire E5-574-52RH - black screen
                                  by DaniK
                                  Hi everyone,
                                  I have this strange behaviour with Acer Aspire E5-574-52RH, i5 6200U, intel graphics, DA0ZRWMB6G0 Rev G, model ZRW.
                                  Laptop came in for a SSD upgrade, took everything apart to install the SSD.
                                  Everything started after modifying BIOS settings to boot UEFI instead of Legacy.
                                  Laptop works fine, i installed windows 10 and drivers/updates, everything works ok(when it works)
                                  The black screen problem is random, maybe 5 out 10 times, laptop remains with the black screen, no image

                                  Symptoms are:
                                  - random black screen after displaying Acer logo...
                                  02-21-2024, 06:27 AM
                                • Loading...
                                • No more items.
                                Working...