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Acer Aspire E5-574-52RH - black screen

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    Acer Aspire E5-574-52RH - black screen

    Hi everyone,
    I have this strange behaviour with Acer Aspire E5-574-52RH, i5 6200U, intel graphics, DA0ZRWMB6G0 Rev G, model ZRW.
    Laptop came in for a SSD upgrade, took everything apart to install the SSD.
    Everything started after modifying BIOS settings to boot UEFI instead of Legacy.
    Laptop works fine, i installed windows 10 and drivers/updates, everything works ok(when it works)
    The black screen problem is random, maybe 5 out 10 times, laptop remains with the black screen, no image

    Symptoms are:
    - random black screen after displaying Acer logo at first boot, sometimes it works fine
    - computer starts fine, works fine, until entering sleep(it goes to black screen instead and you have to force power off)
    - black screen after operating system restart.

    What i did so far:
    - visual inspection, nothing is damaged, voltages are present
    - latest official bios upgrade from Acer website
    - i wrote a few bios(3-4) dumps from the internet, no improvements, looking for other BIOSes also.

    I attached original BIOS dump.

    I am now thinking this is a BIOS problem, but i would like other opinions.
    Can you recommend other methods of troubleshooting?

    Thanks in advance,
    Dani
    Last edited by Vesko356; 02-21-2024, 05:59 PM. Reason: Attached bios removed

    #2
    Originally posted by DaniK View Post
    I attached original BIOS dump.
    Please do not attach bios files here, there is a dedicated section for bios requests -> BIOS Requests ONLY!

    Reminder: rules and organization of this section

    RULES UPDATE for BIOS requests/offers *AVOID BANNING, READ BEFORE POSTING*
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    Comment


      #3
      Try booting in safe mode.Does it works everytime?

      Uninstall display driver,restart and then test fora few cycles.

      Comment


        #4
        Originally posted by mcplslg123 View Post
        Try booting in safe mode.Does it works everytime?

        Uninstall display driver,restart and then test fora few cycles.
        Laptop goes to black screen after Acer logo at power on even without the SSD.

        Comment

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