Sampo 70FA2 series LCD..... briefly works.

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  • stevo1210
    Badcaps Legend
    • Oct 2006
    • 4156
    • Australia

    #1

    Sampo 70FA2 series LCD..... briefly works.

    Hello Everyone,

    I have a Sampo PD-70FA2 touch screen LCD display panel which I got for free about 2 weeks ago....

    Unfortunately it doesn't work properly...... though I was told by my friend that it should. There's this very strange issue with it, i've never encountered it before, but the monitor will turn on normally like any other monitor would, but the image won't stay on for more than 10 seconds.

    The backlight and image all come up wonderfully for the first 10 seconds, then it will start to fade out and then I get a black colour screen.
    The power light usually stays on green, but sometimes it can go red too, and on occasions it even flashes slightly.... like there isn't enough power or something similar.

    The original power supply with the proper plug connection died a while back and my friend, being a licensed electronics technician, wired in an external power supply, which also supplys 12V, 2A like the original one.
    I also checked the new power supply and it has no badcaps. The caps in the power supply are made by Hitano and none are bulging.
    I also checked if this problem was caused by bad soldering or loose wiring where the power cable input was by shaking the wires and moving it around etc. and it didn't change anything at all.

    Once the monitor goes blank, and I switch it off using the rocker switch on the back of the LCD, it will not turn on even after I turn the switch to "ON" I have to fully unplug the power supply from the ower point and plug it back in to get an image. If I unplug it and plug it in immediately, the image willflash very quickly and turn off again, If I unplug it for longer than 30 seconds or a minute, I get an image that lasts around 1-2 seconds.
    So in other words, the longer I leave it unplugged, the longer the image will last for and the shorter I leave it unplugged, the shorter time the image will last for.

    After a while I got frustrated, so I opened the monitor up to look for bad caps.... and to my worst fears, there weren't any bad caps in there.
    All the caps were made by Teapo and they are all SK series. None of them are bulging at all. Though they are Teapo and don't usually bulge when they die.... I don't think that they could be dead since they are inside an LCD and not on a motherboard VRM or similar.
    Most of the Teapo caps in there are 470uf 16V and if i remember correctly, the highest raing one was a 1500uf 16V cap with a 10mm diameter.
    I also checked all the circuit boards in there and none of them are burnt or scorched so the components probably aren't dead.

    Could this issue be something very big and costly?? If it's very costly, I may as well ditch this 15" LCD into the trash.

    Thanks.
    Last edited by stevo1210; 07-28-2007, 06:55 AM.
    Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous
  • stevo1210
    Badcaps Legend
    • Oct 2006
    • 4156
    • Australia

    #2
    Re: Sampo 70FA2 series LCD..... briefly works.

    Here are some images that I took of the internal parts of the LCD. When I was fiddling around with the internal parts of the LCD, I also checked for loose wire connections and bad solder joints and there aren't any as far as I can see.











    When I am really really lucky, I can see an image with a very feint whitish colour background in the far rght corners and that's about it.
    Other times, I usually see the Windows Desktop or a message saying "Cable not connected" for about 5 seconds and that's about it.

    I can take some more photos if that helps. Feel free to ask me if anyone needs more images.

    Thanks.
    Last edited by stevo1210; 07-28-2007, 07:28 AM.
    Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

    Comment

    • stevo1210
      Badcaps Legend
      • Oct 2006
      • 4156
      • Australia

      #3
      Re: Sampo 70FA2 series LCD..... briefly works.

      I just tested the LCD monitor again, but this time with my MP3 player plugged into the Line-in port of the LCD monitor.
      I noticed that when the monitor blanks out, the audio/ music also turns off.... So now it's not only the panel that has power issues, but also the audio on the LCD.
      This probably means that there is a power problem somewhere in the LCD and not just a faulty screen.

      Thanks.
      Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

      Comment

      • Harvey
        Badcaps Veteran
        • Apr 2007
        • 264

        #4
        Re: Sampo 70FA2 series LCD..... briefly works.

        Hmmm, interesting construction inside that monitor - looks almost home made :>

        When you say it fades out, do you mean the actual image goes to black or the CFL lights stop working? You can generally see if the CFLs are alight in a darkend room as they shine out the back somewhere.

        Comment

        • stevo1210
          Badcaps Legend
          • Oct 2006
          • 4156
          • Australia

          #5
          Re: Sampo 70FA2 series LCD..... briefly works.

          Originally posted by Harvey
          When you say it fades out, do you mean the actual image goes to black or the CFL lights stop working? You can generally see if the CFLs are alight in a darkend room as they shine out the back somewhere.
          The whole display goes black, not just the CFL lights. In other words, the image fades out until it turns completely black.
          Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

          Comment

          • starfury1
            Badcaps Legend
            • May 2006
            • 1256

            #6
            Re: Sampo 70FA2 series LCD..... briefly works.

            Well no idea on the monitor

            But were's the PSU? is it a external box?

            It sounds to me as if the PSU might be your problem or something taking out the psu

            But you would have to identify the supply rails and measure them in fault condition to be sure.

            Stop press I found it LOL from you first post

            The original power supply with the proper plug connection died a while back and my friend, being a licensed electronics technician, wired in an external power supply, which also supplys 12V, 2A like the original one.
            So humm have to think on that a bit more but still the same thing do you have full Voltage from supply in fault mode?

            Seems whats most likely to die with LCD TFT is the inverter...weather this could cause the PSU to shut down is another question

            The inverter is on the left hand side (looking at picture above)
            The 3 boards vertically next to that are
            top touch screen panel interface
            middle Audio amplifier and
            bottom audio touch screen i/o whatever

            From what I can tell

            The big board is the video etc board, it may have some type of power circut or PSU filter on board judging by those coils and caps...I dont know
            There is a 3 terminal voltage regulator near there. The LM 2937ES

            National link here

            I would check psu and possibly see what voltages are showing on that regulator as well
            If they are ok you fault will probably lay elsewhere.

            you could try another PSU if you have one to hand

            Being in mind not the guru here and this may not be a good idea if a smpsu is left unloaded...if anyone knows of a reason why not please pipe up!

            Working on the assumption that inverters are most likely to go faulty
            (bad caps shorted turns on the transformers)

            Id try disconnecting the inverter (the grey cable at the middle of the pcb)
            Then power it up and see if you can see the image with a torch.
            (this will depend on the psu measurements above, if they were low or none)

            anyway a few suggestions at this point

            But there are other possibilities and I may totally be barking up the wrong tree again here with regard to the mains senerio as out lined

            I once had a power supply that used to do this

            It would work ok if unplugged from the mains but shut it down and leave it plugged in, it would not fire up
            it turns out the was an open circuit resistor (dry joint) that was causing this.

            I assume it was some part of the startup circuit and possibly a cap was discharging through it but when it went open the cap held its charge while plugged into the mains so it wouldn't start up till the charge had been dissipated by unplugging it from the mains...
            (probably part of the STB 5 Volt supply)

            thats the theory although I am not sure how close to the truth it is as I never looked into it further.

            Anyway hope its of some help...Be careful as always

            Cheers
            You step into the Road, and if you don't keep your feet, there is no knowing where you may be swept off to." Bilbo Baggins ...

            Comment

            • stevo1210
              Badcaps Legend
              • Oct 2006
              • 4156
              • Australia

              #7
              Re: Sampo 70FA2 series LCD..... briefly works.

              Originally posted by starfury1
              I would check psu and possibly see what voltages are showing on that regulator as well
              If they are ok you fault will probably lay elsewhere.
              I just check the output voltage of the PSU without any load and it supplies 13.77 -14.0V !!!!.
              It's supposed to be rated at 12V, not 14V.... could that be where the problem lies??.... overvoltage to the LCD monitor, then LCD monitor automatically switches off??

              Originally posted by starfury1

              you could try another PSU if you have one to hand
              I don't have another PSU that I could try. I'll have to ask a few friends for one. I have another one here also 12V, but supplies only 1A.... which probably won't work with this LCD.

              I also looked online for a 12V 2A DC adaptor, and I can't find any. The electronics store here sells only 12V 5A AC, not a DC one....


              Thanks.
              Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

              Comment

              • starfury1
                Badcaps Legend
                • May 2006
                • 1256

                #8
                Re: Sampo 70FA2 series LCD..... briefly works.

                with load it would probably pull down a bit and 2 volts shouldn't make much diff
                The circuits are probably run from a regulator(s) anyway but it a bit hard for me to judge that...there is one for sure but the current seems a bit small 500 ma
                although I didn't check it out totally from the above doc's link

                As I said possibly the inverter may be loading it down due to a fault but its not the only possibly.
                You step into the Road, and if you don't keep your feet, there is no knowing where you may be swept off to." Bilbo Baggins ...

                Comment

                • stevo1210
                  Badcaps Legend
                  • Oct 2006
                  • 4156
                  • Australia

                  #9
                  Re: Sampo 70FA2 series LCD..... briefly works.

                  I just measured the voltage of the power supply with the LCD monitor attached and turned on.

                  The two volt meter probes are attached to the red and black wires where the power cable from the power supply meets up with the cables coming out of the back of the LCD.... hopefully I've done this correctly.

                  When I first turn on the external power supply, I get an nice image on the screen.
                  The voltage at that moment measures 12.00V exact.

                  After half a second, the voltage falls to 10V, by this stage I can see the monitor starting to fade very slightly.

                  Then after another half second, the voltage drops to 7 or 8V, the image fades out alot now, it is also very dark by now too.

                  The next second or so, the monitor goes out completely, with the LED on the front of the LCD still green.
                  The voltage at that moment is about 4 or 5V.

                  The voltage then slowly drops to about 3 or 4V, by this time, it stabilises it self around 3 or 4V and stays like that.

                  I then decided to turn off the power supply, wait a minute or two and turn it back on, the exact same happens, but the figures aren't quite the same, it starts at 11.80 then it first drops to 11V and then goes down straight to 6V or so. It then stabilises itself at 3V.... there is no image on the LCD either.

                  Is my power supply telling me there's something wrong because the voltage is dropping so much?? If I remember correclty, shouldn't the power from the power supply always be a continous 12V supply??

                  Can a weak power supply cause issues with the screen fading out and completely going blank??


                  Thanks.
                  Last edited by stevo1210; 07-30-2007, 06:39 AM.
                  Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

                  Comment

                  • stevo1210
                    Badcaps Legend
                    • Oct 2006
                    • 4156
                    • Australia

                    #10
                    Re: Sampo 70FA2 series LCD..... briefly works.

                    Originally posted by stevo1210
                    I then decided to turn off the power supply, wait a minute or two and turn it back on, the exact same happens, but the figures aren't quite the same, it starts at 11.80 then it first drops to 11V and then goes down straight to 6V or so. It then stabilises itself at 3V.... there is no image on the LCD either.
                    I need to rewrite this section. It sounds a bit confusing....

                    I turn off the power supply after the first testing and wait a minute or two. I then turn it back on.
                    The exact thing happens like before.... I get a nice image on the screen, but this time it only lasts for 2 or 3 seconds because I haven't unplugged it for very long.
                    The voltage readings aren't the same as before though. The voltage starts off at 11.80V, and drops to 11V in an instant.
                    After a second or so, the voltage drops down to 6 or 7 volts. By this time, the image also fades out completely and I see nothing but a blank screen.
                    The voltage then stabilises at 3 or 4V just like the test before.

                    Thanks.
                    Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

                    Comment

                    • kc8adu
                      Super Moderator
                      • Nov 2003
                      • 8832
                      • U.S.A!

                      #11
                      Re: Sampo 70FA2 series LCD..... briefly works.

                      i would open up the psu and have a look.
                      i would also try to run it from a +12 line on a pc psu with a 5a fuse in series.
                      i service lcd units in industrial robots used to load barrels and crates of beer.
                      the psu in the main unit goes bad and acts exactly like this.
                      i have a ups battery i wired up for my icom w2 ht.same plug.5 second test.
                      i run units under test with it too.

                      Comment

                      • starfury1
                        Badcaps Legend
                        • May 2006
                        • 1256

                        #12
                        Re: Sampo 70FA2 series LCD..... briefly works.

                        Thanks KC8...hoping you would add your comments as I know you have a fair amount of experience with these.

                        The psu was my first guess and thats why its important to check the supply rails (of anything you service first.)


                        Is my power supply telling me there's something wrong because the voltage is dropping so much?? If I remember correclty, shouldn't the power from the power supply always be a continous 12V supply??
                        To answer your question

                        Yes your psu if stated @ 12V should be close to it always
                        this is what is meant by "regulated"...if its 12 volts it maintains that regardless of current drawn (100 mA or 1A5 it should remain close to 12 Volts)

                        So thats probably your best bet try another psu to confirm it is the psu thats gone

                        As KC8 said above , stuffed psu causes these type of symptoms


                        On my first look at the post
                        I couldn't see the PSU...(but know some have external psu)....ok solved that one it did have one but it went belly up so was replaced with a similar spec device (external).
                        (from your posts)

                        since you dont have one you could get this item from Jaycar for testing stuff

                        CAT. NO. MP3036

                        3, 5, 6, 9, 12, 13.8 VDC 2.5A- Switchmode Switchable Power Supply $50
                        (2A2 @13V8)

                        The only thing is watch the polarity!, make sure + is + and - is - when you connect it up.

                        Side point here

                        There are a few ways you can safe guard against reverse polarity (inside the monitor) and maybe it has this....doubt it thought if it originally used a internal SMPSU

                        They also carry a 12 Volt (only) 4 Amp version CAT. NO. MP3240 $60
                        Here

                        Again watch the polarity!

                        This would be my choice.
                        (2 amps max sound like its cutting it a bit fine, more work on the psu)

                        Another alternative is flea markets and Ebay maybe you will get one cheap.

                        It is possible you could repair the old one
                        (depending on whats wrong I suppose)

                        If you are going to test stuff its handy to have some type of Bench psu for this.....there are even ways to mod a ATX computer supply to be a bench testing supply.
                        (KC8 was talking about using this as a test psu for the monitor)

                        Anyway get another PSU and test it, sounds like, from KC8 experience its gone belly up too....

                        Cheers
                        Last edited by starfury1; 07-30-2007, 11:55 PM.
                        You step into the Road, and if you don't keep your feet, there is no knowing where you may be swept off to." Bilbo Baggins ...

                        Comment

                        • stevo1210
                          Badcaps Legend
                          • Oct 2006
                          • 4156
                          • Australia

                          #13
                          Re: Sampo 70FA2 series LCD..... briefly works.

                          Originally posted by starfury1



                          To answer your question

                          Yes your psu if stated @ 12V should be close to it always
                          this is what is meant by "regulated"...if its 12 volts it maintains that regardless of current drawn (100 mA or 1A5 it should remain close to 12 Volts)

                          So thats probably your best bet try another psu to confirm it is the psu thats gone

                          As KC8 said above , stuffed psu causes these type of symptoms

                          Well, I found the problem after opening up the external power supply and having a closer look....

                          Look into the picture and see what I mean.



                          I don't know who wired it up to the "Battery" section, but after I wired it back into the section that's labelled "DC output", the LCD monitor turned on right away and stayed like that too.
                          The voltage is now a continuous 13V DC. Just a bit higher than the 12V, but at least the LCD works now....



                          Thank you everyone for the help and advice on the problems with this LCD monitor.

                          Now I have a decent LCD monitor to use as a TV set in my room...... just have to buy a TV tuner card to allow that to happen though.....

                          Thanks.
                          Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

                          Comment

                          • kc8adu
                            Super Moderator
                            • Nov 2003
                            • 8832
                            • U.S.A!

                            #14
                            Re: Sampo 70FA2 series LCD..... briefly works.

                            get the 3m/microtouch drivers and you have a touchscreen!
                            just noticed the board and the ribbon cable the the calibration sticker.

                            Comment

                            • starfury1
                              Badcaps Legend
                              • May 2006
                              • 1256

                              #15
                              Re: Sampo 70FA2 series LCD..... briefly works.

                              well that says it all...now how did that happen ??????

                              I would haven't picked that

                              Still good to know its going.....yeah it is a touch screen

                              I was thinking it was using a one like the above as a replacement BTW
                              (and they are buggers to get open if rf sealed (whatever) and not screwed

                              Cheers
                              Last edited by starfury1; 07-31-2007, 03:19 AM.
                              You step into the Road, and if you don't keep your feet, there is no knowing where you may be swept off to." Bilbo Baggins ...

                              Comment

                              • stevo1210
                                Badcaps Legend
                                • Oct 2006
                                • 4156
                                • Australia

                                #16
                                Re: Sampo 70FA2 series LCD..... briefly works.

                                Originally posted by starfury1
                                well that says it all...now how did that happen ??????
                                I have no idea how someone could connect the wires up wrongly, but I think this power supply may have been used for some other purpose before it was handed to me.
                                I have no idea why there's a battery terminal.... maybe it's to power battery run circuits??

                                Originally posted by starfury1
                                Still good to know its going.....yeah it is a touch screen
                                It's a touch screen, but there's no touch screen cable....

                                I think the touch screen cable is a serial/ COM cable. The connection port on the LCD looks exactly like a serial port.

                                The drivers are going to be the big problem though. From an image I took of the LCD, the touch screen module says Micro- something.
                                Microtouch maybe??

                                I am not going to open up the LCD again either because it's going to be very hard to pull apart and put back together again...... This monitor uses a range of plastic clips and screws to hold it together....

                                Thanks.
                                Don't find love, let love find you. That's why its called falling in love, because you don't force yourself to fall, you just fall. - Anonymous

                                Comment

                                • starfury1
                                  Badcaps Legend
                                  • May 2006
                                  • 1256

                                  #17
                                  Re: Sampo 70FA2 series LCD..... briefly works.

                                  sounds like the usual nightmare to open.

                                  most likely it does use a com port serial....I wouldn't worry about it unless you have a real need of touch screen input
                                  (leaves wear marks after time anyway, depending)

                                  I thought that was the psu you were using with it and yes it is not what I was expecting but if its works why not

                                  anyway hope it serves you well mate

                                  Cheers
                                  You step into the Road, and if you don't keep your feet, there is no knowing where you may be swept off to." Bilbo Baggins ...

                                  Comment

                                  • Maxxarcade
                                    Badcaps Veteran
                                    • Jul 2006
                                    • 973

                                    #18
                                    Re: Sampo 70FA2 series LCD..... briefly works.

                                    That is a Microtouch controller. You can get the drivers from their website, and it is a normal RS-232 serial port.

                                    The power supply appears to be for a security/burglar alarm system. You connect a battery to it and it functions as a UPS. The reason the voltage was dropping off at the battery terminals is because of the charging circuit. When a battery is fully charged it draws less current, so the charger shuts down.

                                    So when the monitor is connected, it will draw more power when it is cold. After it warms up and the current goes down, the charging circuit thinks a fully charged battery is attached and goes into trickle mode. At least that's how I see it
                                    Last edited by Maxxarcade; 08-02-2007, 08:08 PM.

                                    Comment

                                    • starfury1
                                      Badcaps Legend
                                      • May 2006
                                      • 1256

                                      #19
                                      Re: Sampo 70FA2 series LCD..... briefly works.

                                      Yeah that was my thought on the psu since it had battery terminals probably an alarm system psu

                                      No thats very interesting maxxacade

                                      your analysis of "why and how" it did then didn't work from the Batt terminals


                                      I didn't think about that later and was thinking at the time the psu he had was stuffed and drifting all over the place
                                      (at that point didn't know what the psu was, only that it was a ring in and not the monitors original...I thought it may have been one like I posted links to)

                                      Cheers
                                      You step into the Road, and if you don't keep your feet, there is no knowing where you may be swept off to." Bilbo Baggins ...

                                      Comment

                                      • kc8adu
                                        Super Moderator
                                        • Nov 2003
                                        • 8832
                                        • U.S.A!

                                        #20
                                        Re: Sampo 70FA2 series LCD..... briefly works.

                                        http://solutions.3m.com/wps/portal/3.../TouchDrivers/
                                        i work with these units every day.

                                        Comment

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