Random freezes with brand new Samsung 850 Pro SSD

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  • SuperDuty
    Badcaps Veteran
    • Mar 2011
    • 299
    • France

    #1

    Random freezes with brand new Samsung 850 Pro SSD

    Hi,

    Earlier in december, my old OCZ Vertex 2 60Gb SSD brutally died, after a bit over four years of use, not too bad for these. My computer was running absolutely beautifully, it rarely ever crashed and ran the same installation of Windows during those four years.

    Here's my computer :
    - Phenom II X4 965BE (not OC)
    - Asus M4A89GTD PRO/USB3 (AMD 890GX+SB850)
    - 2x2Gb + 2x4Gb Kingston HyperX Blu 1600Mhz
    - MSI GeForce GTX480 (thermal paste has been changed recently, it runs perfectly)
    - Creative Audigy 1 (with Live! Drive II front bay)
    - OCZ Vertex 2 60Gb (dead now)
    - WD Caviar Green 1Tb
    - Seagate 320Gb
    - Maxtor 200Gb IDE + Pioneer DVDRW IDE
    - HiPro 750W (from a Dell, c_hegge reviewed it and its quite good)
    - Samsung T220 and Samsung 206bw.

    So I've bought a Samsung 850 Pro 128Gb to replace the OCZ, but I'm getting random freezes with it, and I got them from the very beginning, and I just can't figure out what the problem is :

    - first installation, forgot to set AHCI in the freshly upgraded BIOS (so it's the last version now), it installed in IDE mode and I got a loss of speed but it was still quite fast.
    I couldn't put it back to AHCI, I did all I could (registry mods, drivers installation,...) but it wouldn't boot with AHCI mode activated, as if the drive wasn't bootable. It started freezing with this fresh installation.
    - second installation, this time done properly, the speed test is perfect, the updates are downloading and installing properly...but the freezes are back.
    - I suspected the old Audigy, as it was installed just below the very hot GTX480, and I was getting audio drivers issues after every update, so I removed it and used the integrated audio chip. It ran fine for a day, but it freezed again the next day, just after the desktop showed up.
    - I did a memtest86+ test, it ran for 20 hours, making 8 passes, no error.

    It freezes in completely different moment, idling on the desktop, on start up, while browing the web, in game, watching a video, sometimes it won't freeze for a day, sometimes it does three or four times in one afternoon. It happened twice today already. So there's no "pattern" that could lead me to something. When it freezes, the image is static and if sound is playing it makes an horrible noise. There's nothing to do but force restart. Only once it did something different, the image of the main screen became a mess of multicoloured pixels and it reboot by itself.

    I'm out of ideas now, all there's left is a "slightly" faulty SSD, or a chipset problem, a power supply issue (it's in excellent condition inside) or some kind of odd software problem.

    Have you got any ideas that could help me ?

    Thanks
  • Pentium4
    CapXon Be Gone
    • Sep 2011
    • 3741
    • USA

    #2
    Re: Random freezes with brand new Samsung 850 Pro SSD

    Maybe your board is bad. What operating system are you installing? What USB devices do you have plugged into the system? Have you tested all of those hard drives? I've had failed drives lock up a system, just plugged into the board, not even formatted or being used. Did you make sure that Windows put the "System Reserved" partition on the SSD?

    Comment

    • SuperDuty
      Badcaps Veteran
      • Mar 2011
      • 299
      • France

      #3
      Re: Random freezes with brand new Samsung 850 Pro SSD

      Oops, forgot the OS, it's Windows 7 Ultimate 64bit.

      As for the USB, I have a Roccat Kova mouse, a Mobility Lab USB keyboard, a Wacom Bamboo MTE-450 pen tablet and an old HP 5300C scanner (there's no drivers for this one, only Vuescan recognizes it).

      I haven't tested the HDDs, but CrystalDiksInfo says they're all fine and the SMART data is not showing anything worrying.
      Yes the system reserved partition is on the SSD.

      Comment

      • Towncivilian
        Member
        • Jul 2014
        • 22
        • US

        #4
        Re: Random freezes with brand new Samsung 850 Pro SSD

        Tried swapping the SATA data cable?
        ASUS P8Z77-V LK, i7-3790, 32GB DDR3-1600, GTX 750 Ti, 256GB 840 Pro & 2x1TB / 1x2TB, Creative SoundBlaster ZxR, FSP Aurum S 400W
        abit IP35 Pro, Q9300, 16GB DDR2-800, GTX 750 Ti, 128GB 840 Pro & 1TB WD Blue, Corsair CX430
        HP d530 CMT, P4 EE 3.2ghz (with modded BIOS for correct microcode), 4GB DDR-400, ATI 9600XT, X-Fi, 80GB Velociraptor, 500GB WD Blue, XP SP3, Sony SDT-9000 & Seagate CTD-8000 DAT drive for ripping audio DATs
        abit BX133-RAID (recapped + SMD caps installed in processor socket), PIII-S 1.4ghz Tualatin, 768MB PC133, FX5600, SoundBlaster AWE32, 40GB Deskstar, Windows 98SE
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        Comment

        • SuperDuty
          Badcaps Veteran
          • Mar 2011
          • 299
          • France

          #5
          Re: Random freezes with brand new Samsung 850 Pro SSD

          I've already swapped the connectors on the motherboard, and the cable as well.

          Comment

          • diif
            Badcaps Legend
            • Feb 2014
            • 6978
            • England

            #6
            Re: Random freezes with brand new Samsung 850 Pro SSD

            Download the Samsung Magician software and see of it finds any problems with the http://www.samsung.com/global/busine...nloads.htmlSSD

            Comment

            • Per Hansson
              Super Moderator
              • Jul 2005
              • 5895
              • Sweden

              #7
              Re: Random freezes with brand new Samsung 850 Pro SSD

              Does not sound like a problem with the drive, you could try a normal hard drive just to help narrow it down...
              I would mention though that AMD's north/south bridges can be fnicky, do you have the latest AMD storage drivers installed?
              "The one who says it cannot be done should never interrupt the one who is doing it."

              Comment

              • SuperDuty
                Badcaps Veteran
                • Mar 2011
                • 299
                • France

                #8
                Re: Random freezes with brand new Samsung 850 Pro SSD

                I have the Samsung Magician software running. I've made various tests with it and they all went well. The firmware is the latest available.

                Forgot to mention that I used a 2.5" Toshiba 750Gb HDD I had laying around, in place of the OCZ, with a fresh Windows 7 install for about a week before I received the Samsung and never experienced those freezes.

                I do have the latest 14.4 AMD chipset drivers installed.

                Comment

                • ReverendJones
                  Resurgam
                  • May 2010
                  • 49

                  #9
                  Re: Random freezes with brand new Samsung 850 Pro SSD

                  Perhaps it is a problem with the new BIOS. Version 3029 is the last stable update. If that is what you are using, you could try rolling back to an older version.
                  Machina improba! Vel mihi ede potum vel mihi redde nummos meos!

                  Comment

                  • SuperDuty
                    Badcaps Veteran
                    • Mar 2011
                    • 299
                    • France

                    #10
                    Re: Random freezes with brand new Samsung 850 Pro SSD

                    The new BIOS was indeed the problem, after removing the sound card, and replacing the power supply, the problem remained.
                    So I flashed it to the 2021 BIOS yesterday, and I was able to play a game for several hours, something I couldn't do previously, it would just freeze at any moment.

                    It seems like the 3029 BIOS has some issues on this board so avoid it.

                    I rarely flash the BIOS of my cards but it proves one point : if it ain't broke, don't fix it

                    Comment

                    • RJARRRPCGP
                      Badcaps Legend
                      • Jul 2004
                      • 6301
                      • USA

                      #11
                      Re: Random freezes with brand new Samsung 850 Pro SSD

                      If it crashes again, clean the board, reseat all cards and RAM.
                      ASRock B550 PG Velocita

                      Ryzen 9 "Vermeer" 5900X

                      32 GB G.Skill RipJaws V F4-3200C16D-32GVR

                      Arc A770 16 GB

                      eVGA Supernova G3 750W

                      Western Digital Black SN850 1TB NVMe SSD

                      Alienware AW3423DWF OLED




                      "¡Me encanta "Me Encanta o Enlistarlo con Hilary Farr!" -Mí mismo

                      "There's nothing more unattractive than a chick smoking a cigarette" -Topcat

                      "Today's lesson in pissivity comes in the form of a ziplock baggie full of GPU extension brackets & hardware that for the last ~3 years have been on my bench, always in my way, getting moved around constantly....and yesterday I found myself in need of them....and the bastards are now nowhere to be found! Motherfracker!!" -Topcat

                      "did I see a chair fly? I think I did! Time for popcorn!" -ratdude747

                      Comment

                      • c_hegge
                        Badcaps Legend
                        • Sep 2009
                        • 5219
                        • Australia

                        #12
                        Re: Random freezes with brand new Samsung 850 Pro SSD

                        ^
                        Digging up a 3 month old thread when the problem has already been solved? Seriously?
                        I love putting bad caps and flat batteries in fire and watching them explode!!

                        No wonder it doesn't work! You installed the jumper wires backwards

                        Main PC: Core i7 3770K 3.5GHz, Gigabyte GA-Z77M-D3H-MVP, 8GB Kingston HyperX DDR3 1600, 240GB Intel 335 Series SSD, 750GB WD HDD, Sony Optiarc DVD RW, Palit nVidia GTX660 Ti, CoolerMaster N200 Case, Delta DPS-600MB 600W PSU, Hauppauge TV Tuner, Windows 7 Home Premium

                        Office PC: HP ProLiant ML150 G3, 2x Xeon E5335 2GHz, 4GB DDR2 RAM, 120GB Intel 530 SSD, 2x 250GB HDD, 2x 450GB 15K SAS HDD in RAID 1, 1x 2TB HDD, nVidia 8400GS, Delta DPS-650BB 650W PSU, Windows 7 Pro

                        Comment

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