Samsung C32HG70 Curved Gaming Monitor - No Power

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  • DemonBG
    Senior Member
    • Mar 2012
    • 143
    • USA

    #1

    Samsung C32HG70 Curved Gaming Monitor - No Power

    Hi all,
    Preamble:
    It has been a while since I have posted around here but have been quietly lurking in the background.
    So, I have recently had a bit more time to tinker and so picked up 2x Samsung C32HG70 gaming monitors off eBay as a project.
    First off, despite being manufactured in December 2017, Samsung are refusing to offer warranty on them, stating that it is refurbished and the warranty expired in February of 2018… less than 3 months after it was manufactured...

    Symptoms:
    So - The symptoms for both are that when plugged in there is no power, nothing, Nada - no standby LED and no response to any buttons.

    I looked at the power board (BN44-00877B) and the 5A fuse is blown - so I bridged this with some copper wire (with the backlight LED’s disconnected) to see if could get the standby LED to come on.
    This turned out to be a bad idea - as soon as the set was plugged in, the two small, white transformers (?) on the hot side of the board started smoking.

    Note: Picture of underside of the board is with the larger white transformer (LPD05-6PFC) and the small transformer (SQH2210S KS-1736CAK) removed. You will also note there is some exposed trace in the upper left section of the board – Im not sure if I caused this with my fuse-stupidity or if it was like this when I got it?

    There are some markings on these components: SQH2210S KS-1736CAK which I have tried to find on the internet to no avail. Does anyone know what these actually are and if there is any way to test / replace them with something equivalent?

    Update 1 - I have tested all the diodes on the board (Hot and cold side) and all looking good.

    Any ideas for further troubleshooting steps?

    Thank you all,
    Demon
    Attached Files
    Last edited by DemonBG; 12-09-2018, 02:03 PM.
  • nomoresonys
    Badcaps Legend
    • Jan 2013
    • 12178
    • U.S.

    #2
    Re: Samsung C32HG70 Curved Gaming Monitor - No Power

    Did you open both monitors? is the fuse on the other one open too? might be easier to try and fix the one that didn't smoke first.

    Comment

    • DemonBG
      Senior Member
      • Mar 2012
      • 143
      • USA

      #3
      Re: Samsung C32HG70 Curved Gaming Monitor - No Power

      Hi Nomoresonys,

      Thank you for the reply.

      Unfortunately i dont have enough workbench space to have both open at the same time but i am currently waiting for a replacement board to come in (i could only find the 1, not 2) but i would love to find out what is wrong with the boards for reference if anyone else is having the same problem...

      Thanks for the reply.
      Demon

      Comment

      • DemonBG
        Senior Member
        • Mar 2012
        • 143
        • USA

        #4
        Re: Samsung C32HG70 Curved Gaming Monitor - No Power

        Quick update - I have been probing around and have identified that the mosfet on the left of the board (a Magnachip 60R190QS) has gone bad.

        At the same time i also removed the bridge rectifier and the rectifier diode and both of these test good.

        On the subject of testing, i have no idea what the black resistor looking things (with Green Orange and yellow bands) are on the board next to each of the suspect transformers (Designated SA801 and SA802). They look like they run parallel to the transformers - are these resistors?

        Any help is appreciated.

        Regards,
        Demon

        Comment

        • Biruslapio
          Badcaps Veteran
          • Nov 2013
          • 552
          • Brasil

          #5
          Re: Samsung C32HG70 Curved Gaming Monitor - No Power

          Originally posted by DemonBG
          Quick update - I have been probing around and have identified that the mosfet on the left of the board (a Magnachip 60R190QS) has gone bad.

          At the same time i also removed the bridge rectifier and the rectifier diode and both of these test good.

          On the subject of testing, i have no idea what the black resistor looking things (with Green Orange and yellow bands) are on the board next to each of the suspect transformers (Designated SA801 and SA802). They look like they run parallel to the transformers - are these resistors?

          Any help is appreciated.

          Regards,
          Demon
          Those are input filtering inductors,not transformers,they seem to have melted the insulation partially,bad for the board but should not cause more issues,and these SA are also inductors.
          If they melted,your problem is much more probably on the primary(hot) side of the board.

          Comment

          • DemonBG
            Senior Member
            • Mar 2012
            • 143
            • USA

            #6
            Re: Samsung C32HG70 Curved Gaming Monitor - No Power

            Thanks Biruslapio,

            Thanks for your support.

            I took out one of the SA designated little black inductors and it looks like it is Open circuit. i'll check the other one today.

            Im wondering if the mosfet had gone bad and when i bridged the fuse it subsequently blew / burned out the smaller black inductors (and possible the input filtering inductors?) as well.

            Now the problem is getting replacement components - For the life of me i cannot find those filtering inductors (SQH2210S KS-1736CAK) anywhere!

            Thank you again for your help,
            Demon

            Comment

            • Biruslapio
              Badcaps Veteran
              • Nov 2013
              • 552
              • Brasil

              #7
              Re: Samsung C32HG70 Curved Gaming Monitor - No Power

              Oh,they could also be MEGAOHMs resistors,check if the color code makes sense with any resistance you measure from them,if they were inductors and are now open it was surely because of the improper copper bridge.
              They filter input noise from AC lines such as harmonics,not mandatory for the board to fuction,you can still repair it.

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #8
                Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                SA = Surge Arrester, it should show open circuit.
                No need to mess with those part, the circuit does not need those SA to function.
                So the power MOSFET for the PFC shorted out, you will need to replace the MOSFET and the PFC IC at the same time, and may be the Common mode Line filter choke too.
                Last edited by budm; 12-10-2018, 11:12 AM.
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • DemonBG
                  Senior Member
                  • Mar 2012
                  • 143
                  • USA

                  #9
                  Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                  Right you are Budm!

                  Thank you for the response - I took a surge arrestor from another known, good system and when it showed open circuit as well, i figured they are ok.

                  I am going to try and source a MOSFET and will report back here if i find anything.

                  I have highlighted what i assume is the PFC IC?

                  Without knowing what the original filter chokes are, how can i spec them?

                  Thank you all,
                  Demon
                  Attached Files
                  Last edited by DemonBG; 12-10-2018, 11:16 AM. Reason: Typo - For future reference

                  Comment

                  • budm
                    Badcaps Legend
                    • Feb 2010
                    • 40746
                    • USA

                    #10
                    Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                    That is the PFC Controller IC.
                    "Without knowing what the original filter chokes are, how can i spec them?" Search for the replacement using P/N as printed on it.
                    Never stop learning
                    Basic LCD TV and Monitor troubleshooting guides.
                    http://www.badcaps.net/forum/showthr...956#post305956

                    Voltage Regulator (LDO) testing:
                    http://www.badcaps.net/forum/showthr...999#post300999

                    Inverter testing using old CFL:
                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                    http://s807.photobucket.com/user/budm/library/

                    TV Factory reset codes listing:
                    http://www.badcaps.net/forum/showthread.php?t=24809

                    Comment

                    • DemonBG
                      Senior Member
                      • Mar 2012
                      • 143
                      • USA

                      #11
                      Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                      Originally posted by budm
                      That is the [COLOR="Red"]PFC [/COLOR]Controller IC.
                      "Without knowing what the original filter chokes are, how can i spec them?" Search for the replacement using P/N as printed on it.
                      PDC or PFC IC? (im assuming typo?)

                      With regard to the filter Chokes, the internet has come up short on anything regarding "SQH2210S KS-1736CAK" which is printed on the filter chokes.


                      Thanks again,
                      Demon

                      Comment

                      • budm
                        Badcaps Legend
                        • Feb 2010
                        • 40746
                        • USA

                        #12
                        Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                        Sorry, my typo, it is PFC IC.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment

                        • DemonBG
                          Senior Member
                          • Mar 2012
                          • 143
                          • USA

                          #13
                          Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                          So i have tried to identify the PFC IC but the only numbers i can make out are:

                          1762 1A5 / 1752 1A5 which i am struggling to trace on the internet. Does anyone have any idea what this could be?

                          thank you again,
                          Demon

                          Comment

                          • Immo99
                            New Member
                            • Dec 2018
                            • 1
                            • UK

                            #14
                            Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                            Hmm, yes I do believe these are the IC's you are looking for:

                            https://www.mouser.co.uk/Semiconduct...h?keyword=1762

                            Comment

                            • DemonBG
                              Senior Member
                              • Mar 2012
                              • 143
                              • USA

                              #15
                              Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                              So the working PSU arrived which allowed me to test both monitors and confirm both have failed PSU's.

                              I have now pulled the second Monitors PSU and it does not have the same problem. The fuse on the second set is not blown and i have checked that there is approx 160V across the capacitors on the hot side of the board when plugged in.

                              Again, i have checked all of the diodes and all are working, but still i get no standby LED.

                              Interestingly, this board has a different MOSFET (24N60M2) and PFC IC, but again it looks like the numbers on the IC have been almost removed to the point where i can just make out "1793 1A5"

                              Any troubleshooting steps would be appreciated,

                              Demon

                              Comment

                              • budm
                                Badcaps Legend
                                • Feb 2010
                                • 40746
                                • USA

                                #16
                                Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                                Originally posted by DemonBG
                                So the working PSU arrived which allowed me to test both monitors and confirm both have failed PSU's.

                                I have now pulled the second Monitors PSU and it does not have the same problem. The fuse on the second set is not blown and i have checked that there is approx 160V across the capacitors on the hot side of the board when plugged in.

                                Again, i have checked all of the diodes and all are working, but still i get no standby LED.

                                Interestingly, this board has a different MOSFET (24N60M2) and PFC IC, but again it looks like the numbers on the IC have been almost removed to the point where i can just make out "1793 1A5"

                                Any troubleshooting steps would be appreciated,

                                Demon
                                But does the power supply board have at least standby Voltage? If not, then that will be the first thing you have to fix.
                                Last edited by budm; 12-12-2018, 09:29 PM.
                                Never stop learning
                                Basic LCD TV and Monitor troubleshooting guides.
                                http://www.badcaps.net/forum/showthr...956#post305956

                                Voltage Regulator (LDO) testing:
                                http://www.badcaps.net/forum/showthr...999#post300999

                                Inverter testing using old CFL:
                                http://www.badcaps.net/forum/showthr...er+testing+cfl

                                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                http://s807.photobucket.com/user/budm/library/

                                TV Factory reset codes listing:
                                http://www.badcaps.net/forum/showthread.php?t=24809

                                Comment

                                • DemonBG
                                  Senior Member
                                  • Mar 2012
                                  • 143
                                  • USA

                                  #17
                                  Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                                  Thanks for the reply Budm,

                                  I tried probing the test point on the PSU yesterday that provides the standby voltage and it fluctuates between 3 and 9v. Any recommendations on the best place to take readings?

                                  Thank you
                                  Demon

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #18
                                    Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                                    BN44-00877B: https://www.badcaps.net/forum/attach...9&d=1544384145
                                    I cannot read the charts on the board to see what the standby Voltage is supposed to be.
                                    What is the standby Voltage of your working board?
                                    Is it stable if nothing is connected to the power supply board except the incoming AC?
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

                                    • DemonBG
                                      Senior Member
                                      • Mar 2012
                                      • 143
                                      • USA

                                      #19
                                      Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                                      Pinout voltages as requested.

                                      I'm at the day job for the moment but will resume probing once I get home again


                                      Thank you again,
                                      Demon
                                      Attached Files

                                      Comment

                                      • DemonBG
                                        Senior Member
                                        • Mar 2012
                                        • 143
                                        • USA

                                        #20
                                        Re: Samsung C32HG70 Curved Gaming Monitor - No Power

                                        So i used the test point to the top left of the top side of the board which says:
                                        "STBY: 7.5V ON: 11.5V"

                                        Measurements with only mainboard (used the same main board in both tests) connected:

                                        Good PSU: Standby: ~8.8V and 12.6V at power on
                                        Bad PSU: Fluctuated between 5v and 16v & No standby LED.
                                        Bad PSU with nothing connected , again fluctuates between 3V and 16V

                                        Thank you again,
                                        Demon
                                        Last edited by DemonBG; 12-13-2018, 10:07 PM.

                                        Comment

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