Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

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  • beastaS
    Member
    • Apr 2018
    • 13
    • United Kingdom

    #1

    Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

    Hello guys, I bought this unit as a project TV to keep me busy on the weekends (on top of my car haha). The previous owner sold it to me saying it had a pink screen but I could never see that as an evidence and have never got this TV to work past what is shown in the video below.

    With the power and OCB connected, the TV does as shown in the following video. Pardon the long video, but please note the brightness of the backlight that keeps going up and down and sometimes the panel switches OFF completely with each restart.
    Link to video-https://photos.app.goo.gl/D9Ae4JS6o4kaGxnq6

    Suspecting the One Connect Box to be an issue, I tried switching on the TV without it and the following video shows me doing that. Note that at around 25s the backlight suddenly goes full blast for some reason. In this case, the TV does not go into endless reboot and I can have it on displaying this animation for however long I wish to.
    Link to video-https://photos.app.goo.gl/A4OzeZ8eJoR2pG1d2

    In the video below, I try to plug in the OCB when the "Connect OCB" animation is playing and the TV starts its endless rebooting again.
    Link to video-https://photos.app.goo.gl/C883Qe3CknLJTm8S9

    Thereafter, I studied a little more about the issue and tried starting the TV with the main board disconnected as shown in the picture below and then took a video of it. In the video, you'll see that as soon as I plug the TV to power, there a slight flicker at the bottom of the screen and the TV does nothing and stays blank for 20s or so and then it all lights up white with yellow and green smudges at the top and bottom.

    Link to video-https://photos.app.goo.gl/VtXp12AV1Wr2Nxi36

    What I tried next was really interesting, I got the TV to show something other than the SmartTV logo for once. On the OCB's PCB, there is a little grey button which I believed to be the reset or ON/OFF, I held that in and tried turning on the TV. It showed me the 4 different smart TV logos for a while and then went back to clicking and endlessly rebooting. However, I could never again replicate this with OCB's grey button again.

    However, a couple of days later, yesterday, I shorted the IC3701 on mainboard on pins 5 and 6 as it said on this forum and I can get the TV to show those four logos as showed in the video EVERY time I short this IC, unlike with the OCB.

    Picture of the grey button on OCB's PCB (ref SW2201).

    Picture of the IC3701 on the mainboard that I shorted every time to get the 4 separate logos to display.

    The video of what happens when I short the IC3701 on the mainboard.
    Link to video-https://photos.app.goo.gl/pjzOHhIEGv85sY0x2

    I'm sorry for the poor quality videos, however, they all lost quality when I uploaded them on Google. Feel free to ask for more if you need. And I'm sorry for the background noise in one of the videos of a crowd celebrating, I was on skype with my girlfriend who is in India.

    I suspect the power supply to be problematic, maybe it is not able to provide the appropriate voltage to the mainboard when it requests it with OCB plugged in, or maybe the OCB is at fault. Either way, I'd like to fix it as cheaply as possible so any suggestions are welcome.

    On looking at the power supply, I found a few components that looked suspicious to me. Oddly enough, all the capacitors "look" healthy. Below are some pictures of what seems wrong to me.

    One of the terminals of ONE bridge rectifier seems corroded or has some liquidy substance as shown.


    One of the disc capacitors has a round liquidy sweat on the board right below it. Look carefully in the picture below.


    One of the transformers (?) has a sweat on it, could be the insulator that leaked out? Just guessing. All the others have spotless white labels on them.


    Let me know how to go about fixing this. Thank you.
    Attached Files
    Last edited by beastaS; 04-28-2018, 03:12 AM.
  • beastaS
    Member
    • Apr 2018
    • 13
    • United Kingdom

    #2
    Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

    No more restarts!
    But now, the TV remains stuck on SmartTV logo.

    So I got myself a new remote for the TV since it didn't come with one. I tried the Mute 2 5 8 Exit and it stopped the endless restart.

    I suspect the reason is that when I was "shorting" the EEPROM, I got desperate and started shorting random chips with 8 legs that looked like the EEPROM on both the motherboard and the OCB.

    However, reading online, it says the EEPROM chip reflashing can fix this issue. I tried looking for the dump file on the EEPROM Dump Thread but could not find one for UE55F9000STXXU.

    Anybody got more ideas? Presently, power supply seems OK so I think it is the motherboard or the One Connect Box that needs fixing. I plan on repairing the boards rather than buying new ones. Can someone please help me on this project? There hasn't been a reply yet.

    Comment

    • dick_barton
      Badcaps Legend
      • Aug 2015
      • 6643
      • Wales

      #3
      Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

      Have you tried an USB firmware update.
      http://www.samsung.com/uk/support/model/UE55F9000STXXU
      Willing to help but I'm no expert.

      Comment

      • beastaS
        Member
        • Apr 2018
        • 13
        • United Kingdom

        #4
        Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

        Originally posted by dick_barton
        Have you tried an USB firmware update.
        http://www.samsung.com/uk/support/model/UE55F9000STXXU
        Thanks for your reply. I believe I might not be able to do that since the TV is not going past the SmartTV logo. Do you think it would?

        I will try this anyway but I think it would still be stuck since it's not booting "into" the OS for the USB to be detected.
        Last edited by beastaS; 05-10-2018, 07:47 AM.

        Comment

        • nomoresonys
          Badcaps Legend
          • Jan 2013
          • 12272
          • U.S.

          #5
          Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

          Basics first, check all voltages on powersupply connector going from mainboard to powersupply, check in standby and when power button activated, example pin 12 gnd ov stby and ov with power button activated, report findings.

          Comment

          • nomoresonys
            Badcaps Legend
            • Jan 2013
            • 12272
            • U.S.

            #6
            Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

            Could be an eeprom or firmware problem, there could be a bad fuse or voltage regulator IC on mainboard that you can check with your meter.

            Comment

            • beastaS
              Member
              • Apr 2018
              • 13
              • United Kingdom

              #7
              Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

              Hello there,
              Spent some time with the OCB board and it seems like a few pins on the Silicon Image SII9575CTUC are shorted to ground. Do you think this is it? The pinout says that there's a pad beneath the chip which is a ground but a few pins are shorted to ground from what I see. Should I replace this before doing anything else?

              Could this explain the endless reboot I had before?

              Attached Files
              Last edited by beastaS; 05-28-2018, 04:47 AM.

              Comment

              • mmartell
                Badcaps Legend
                • Oct 2013
                • 3189
                • Canada

                #8
                Re: Samsung UE55F9000STXXU endless restarts w/ extensive diagnosis videos

                Is it getting HOT ?

                Comment

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