Vizio E500i-A0 backlight goes out intermittently

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  • llabourdeth
    New Member
    • May 2017
    • 5
    • USA

    #1

    Vizio E500i-A0 backlight goes out intermittently

    My TV started dying a while back. It turns on and always has sound, but after a while (a few minutes in the beginning, now often only a few seconds) the screen goes dark. Using a flashlight, I determined that the backlight turning off, so that's where I started troubleshooting.

    I'm confused by my troubleshooting test results. See photo attachments courtesy of ShopJimmy for reference. Power board is 0500-0605-0280. With the TV on, the connector to main board measured:
    1: 5v
    2: 5v
    3-5: 0v
    6: 12v
    7: 12v
    8: 3v
    9: 3v
    10: 3v
    11: 3v
    On the LED connector:
    LED1-: 3v
    LED1+: 68v
    LED2-: 3v
    LED2+: 68v

    At one point during testing, the part of the backlight came on and I measured 113v on LED1+ which slowly came back to 68v when the light went out. All this made me think I had bad LED strips, but that's where it got interesting.

    With the LED connector unplugged, I applied the leads of the led backlight tester to the connector and was able to get both LED1 and LED2 to illuminate.
    I haven't removed the panel to check that each individual LED lights up, as I don't want to remove it unless I have to.

    Does anybody have any thoughts? Do I need to replace the LEDs? or is there something else that I'm missing?
    Attached Files
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: Vizio E500i-A0 backlight goes out intermittently

    68V is the input Voltage feeding the LED boost converter circuit which boosts the voltage to over 100V. So you have to monitor both LED + pins to see what you have when it is working and when it is not, you have two LED driver for two set of LED strings.
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • dskall
      Badcaps Legend
      • Oct 2016
      • 2905
      • usa

      #3
      Re: Vizio E500i-A0 backlight goes out intermittently

      Vizio drives there leds over 400ma. Your tester drives them around 300ma. If you leave tester on for awhile the strip may fail as they get hot. Since yours are intermittent they will need to get hot to show failure.
      I assume no responsibility for any stupid suggestions I might post.

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: Vizio E500i-A0 backlight goes out intermittently

        I believe those LED tester only putting out <20 mA.
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • dskall
          Badcaps Legend
          • Oct 2016
          • 2905
          • usa

          #5
          Re: Vizio E500i-A0 backlight goes out intermittently

          Sorry retested about 30ma
          I assume no responsibility for any stupid suggestions I might post.

          Comment

          • llabourdeth
            New Member
            • May 2017
            • 5
            • USA

            #6
            Re: Vizio E500i-A0 backlight goes out intermittently

            Originally posted by budm
            ...you have to monitor both LED + pins to see what you have when it is working and when it is not.
            I forgot to mention that. While the tv was somewhat working, I think only string 1 was on by the time I thought to investigate: the display looked blotchy. LED1+ was at the aforementioned 113v and LED2+ was still 68v.

            Originally posted by dskall
            Vizio drives there leds over 400ma. Your tester drives them around 300ma. If you leave tester on for awhile the strip may fail as they get hot. Since yours are intermittent they will need to get hot to show failure.
            So I'll need to replace some LEDs. The strips are out of stock and have been for a while, so I need to do some soldering. Is it plausible to pinpoint which ones need replacing by driving the string with the tester and applying heat to each led with a heat gun? Or should I just plan on replacing each and every one?

            Comment

            • dskall
              Badcaps Legend
              • Oct 2016
              • 2905
              • usa

              #7
              Re: Vizio E500i-A0 backlight goes out intermittently

              You should be able to find the bad ones with tester. Also make sure connections between strips are good
              I assume no responsibility for any stupid suggestions I might post.

              Comment

              • dkeener
                New Member
                • Feb 2018
                • 4
                • United States

                #8
                Re: Vizio E500i-A0 backlight goes out intermittently

                Hi Folks. Also Working on a Vizio e500i-a0 which has a similar issue to the one in this thread but not quite as severe. Display has a dim horizontal band which is about one third of the screen height. The proper stuff is in the band... its just dim. The rest of the screen is fine and nice and bright. I checked LED1 and LED2 pins on the power supply board and found LED1 at 67v and LED2 and 113v. I removed the cable and tested LED1 and 2 open circuit and got 67v. What i found searching indicated that this pointed to LED problems. I bought a new set of LED's and replaced them but still have exactly the same problem.

                Any thoughts?? Thanks.

                Comment

                • dkeener
                  New Member
                  • Feb 2018
                  • 4
                  • United States

                  #9
                  Re: Vizio E500i-A0 backlight goes out intermittently

                  Originally posted by budm
                  68V is the input Voltage feeding the LED boost converter circuit which boosts the voltage to over 100V. So you have to monitor both LED + pins to see what you have when it is working and when it is not, you have two LED driver for two set of LED strings.
                  Where is the LED boost converter located?

                  Comment

                  • budm
                    Badcaps Legend
                    • Feb 2010
                    • 40746
                    • USA

                    #10
                    Re: Vizio E500i-A0 backlight goes out intermittently

                    https://www.badcaps.net/forum/attach...5&d=1497448943

                    Top right section where the two yellow inductors are.
                    Never stop learning
                    Basic LCD TV and Monitor troubleshooting guides.
                    http://www.badcaps.net/forum/showthr...956#post305956

                    Voltage Regulator (LDO) testing:
                    http://www.badcaps.net/forum/showthr...999#post300999

                    Inverter testing using old CFL:
                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                    http://s807.photobucket.com/user/budm/library/

                    TV Factory reset codes listing:
                    http://www.badcaps.net/forum/showthread.php?t=24809

                    Comment

                    • dkeener
                      New Member
                      • Feb 2018
                      • 4
                      • United States

                      #11
                      Re: Vizio E500i-A0 backlight goes out intermittently

                      Originally posted by budm
                      https://www.badcaps.net/forum/attach...5&d=1497448943

                      Top right section where the two yellow inductors are.
                      Ahh... Ok, thanks. So if I am holding at 67v on LED1+ and I have already changed LED's, does that imply that my issue is really on the power supply board? What triggers the boost converter to increase drive above the open circuit 67v?

                      Thanks!

                      Comment

                      • budm
                        Badcaps Legend
                        • Feb 2010
                        • 40746
                        • USA

                        #12
                        Re: Vizio E500i-A0 backlight goes out intermittently

                        Since LED2 has the boosted Voltage then the BL-ON signal is fine.
                        There are two LED driver ICs (IC390/490 16-pin SMD): on the top left side.
                        https://www.badcaps.net/forum/attach...6&d=1497448943

                        So look up the spec sheet of the IC and then you can also do the Voltage comparison test. Check the MOSFET (Q302/402)/DIODES (D301/401), solder joints, etc. in the booster section.
                        Last edited by budm; 02-02-2018, 03:14 PM.
                        Never stop learning
                        Basic LCD TV and Monitor troubleshooting guides.
                        http://www.badcaps.net/forum/showthr...956#post305956

                        Voltage Regulator (LDO) testing:
                        http://www.badcaps.net/forum/showthr...999#post300999

                        Inverter testing using old CFL:
                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                        http://s807.photobucket.com/user/budm/library/

                        TV Factory reset codes listing:
                        http://www.badcaps.net/forum/showthread.php?t=24809

                        Comment

                        • dkeener
                          New Member
                          • Feb 2018
                          • 4
                          • United States

                          #13
                          Re: Vizio E500i-A0 backlight goes out intermittently

                          Originally posted by budm
                          Since LED2 has the boosted Voltage then the BL-ON signal is fine.
                          There are two LED driver ICs (IC390/490 16-pin SMD): on the top left side.
                          https://www.badcaps.net/forum/attach...6&d=1497448943

                          So look up the spec sheet of the IC and then you can also do the Voltage comparison test. Check the MOSFET (Q302/402)/DIODES (D301/401), solder joints, etc. in the booster section.
                          Replaced the power supply board (eBay $42) and all works fine now.

                          Thanks!!!!

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #14
                            Re: Vizio E500i-A0 backlight goes out intermittently

                            Thanks for follow-up.
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

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