syncmaster p2770hd no power to touch panel

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  • sdinelli
    Sdinelli
    • Aug 2014
    • 152
    • USA

    #1

    syncmaster p2770hd no power to touch panel

    Hello. this device does not turn on for me. no lights on the front panel.
    My power supply voltages are all there.
    pwm>>0V
    13V>>13.25V
    grd
    grd
    grd
    grd
    5.2V>>5.25V
    5.2V>>>5.25V
    5.2V>>5.25V
    pwr_on>>0
    DCR>>0
    on/off>>0

    I'm not getting any power out of the connector leading to the touch panel/ ir sensor in the front.
    i guess I'm missing the "+3.3V_live" that leads to that.
    Does anyone have the schematics to this? I already checked toms service manuals.
    Also i believe i traced it to a bad voltage regulator but not sure.
    the part says 17-33 1127BG and in dpak form. i removed it and broke a leg. lol\

    The reason I thought it was this was because there was the 5.25V going into pin1 but was getting nothing out of pin 2 or 3.
    Is it save to assume this was the cause? I'm not the best at trouble shooting curcuits.

    can anyone help me find a replacement? couldn't find much details on this.
    thanks

    was going to replace with this one
    http://www.digikey.com/product-detai...7-1-ND/3505302
    Last edited by sdinelli; 02-14-2017, 12:06 PM.
  • CapLeaker
    Leaking Member
    • Dec 2014
    • 8146
    • Canada

    #2
    Re: syncmaster p2770hd no power to touch panel

    pwr_on>>0 (PSU)
    on/off>>0 (back lights)

    At this point the monitor is off and the back lights too. Upload some high quality pictures of your main board so we can see something.

    Comment

    • budm
      Badcaps Legend
      • Feb 2010
      • 40746
      • USA

      #3
      Re: syncmaster p2770hd no power to touch panel

      "17-33 1127BG' What DCV do you have on the 3 pins of the regulator with ref to GND?
      Never stop learning
      Basic LCD TV and Monitor troubleshooting guides.
      http://www.badcaps.net/forum/showthr...956#post305956

      Voltage Regulator (LDO) testing:
      http://www.badcaps.net/forum/showthr...999#post300999

      Inverter testing using old CFL:
      http://www.badcaps.net/forum/showthr...er+testing+cfl

      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
      http://s807.photobucket.com/user/budm/library/

      TV Factory reset codes listing:
      http://www.badcaps.net/forum/showthread.php?t=24809

      Comment

      • dskall
        Badcaps Legend
        • Oct 2016
        • 2905
        • usa

        #4
        Re: syncmaster p2770hd no power to touch panel

        The 33 in part number may be the voltage of it and the 5.25v in sounds like you are on right track. Will need pictures to go further.
        I assume no responsibility for any stupid suggestions I might post.

        Comment

        • sdinelli
          Sdinelli
          • Aug 2014
          • 152
          • USA

          #5
          Re: syncmaster p2770hd no power to touch panel

          Originally posted by budm
          "17-33 1127BG' What DCV do you have on the 3 pins of the regulator with ref to GND?
          far right pin was the 5.25V
          I believe middle and left pins were nothing. Something less then 5 mV maybe. I cant remember and I already desoldered it. the right pin broke off easy when removing.
          Attached Files

          Comment

          • CapLeaker
            Leaking Member
            • Dec 2014
            • 8146
            • Canada

            #6
            Re: syncmaster p2770hd no power to touch panel

            So either the voltage regulator was bad or something is shorted on the regulator output dragging it down?

            Comment

            • sdinelli
              Sdinelli
              • Aug 2014
              • 152
              • USA

              #7
              Re: syncmaster p2770hd no power to touch panel

              Originally posted by CapLeaker
              So either the voltage regulator was bad or something is shorted on the regulator output dragging it down?
              i noticed something that i wasn't sure if it was the design of the board or not.
              pad 1 and pad 2 of where the regulator sits(left and center) has zero resistance between them.
              does that sound fishy to you?

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #8
                Re: syncmaster p2770hd no power to touch panel

                Originally posted by sdinelli
                i noticed something that i wasn't sure if it was the design of the board or not.
                pad 1 and pad 2 of where the regulator sits(left and center) has zero resistance between them.
                does that sound fishy to you?
                If you look at the IC with the tab up, left pin is GND (for this fixed output), middle pin /big tab is output, right pin is input.
                So you may have shorted load, output filter caps, so remove the IC and check the resistance of the middle pin and GND again.
                You should also look up the spec sheet of this 3.3V REG.
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • sdinelli
                  Sdinelli
                  • Aug 2014
                  • 152
                  • USA

                  #9
                  Re: syncmaster p2770hd no power to touch panel

                  Originally posted by budm
                  If you look at the IC with the tab up, left pin is GND (for this fixed output), middle pin /big tab is output, right pin is input.
                  So you may have shorted load, output filter caps, so remove the IC and check the resistance of the middle pin and GND again.
                  You should also look up the spec sheet of this 3.3V REG.
                  I Had trouble finding the spec sheet for this exact regulator. cant even tell what brand it is. it just looks like symbols lol

                  I checked the resistance of the middle pin to ground. it fluctuated not going higher then .4ohms( not kohms)
                  the regulator beside it middle tab had .455 kohms

                  I measured R118 right behind the regulator in question
                  labeled 1R0 - measured 1ohm

                  Comment

                  • sdinelli
                    Sdinelli
                    • Aug 2014
                    • 152
                    • USA

                    #10
                    Re: syncmaster p2770hd no power to touch panel

                    Well I ordered that 3.3V regulator in my first post so we shall see what happens.

                    Comment

                    • dskall
                      Badcaps Legend
                      • Oct 2016
                      • 2905
                      • usa

                      #11
                      Re: syncmaster p2770hd no power to touch panel

                      So you have short you will have to work out before replacing regulator
                      I assume no responsibility for any stupid suggestions I might post.

                      Comment

                      • CapLeaker
                        Leaking Member
                        • Dec 2014
                        • 8146
                        • Canada

                        #12
                        Re: syncmaster p2770hd no power to touch panel

                        Originally posted by sdinelli
                        i noticed something that i wasn't sure if it was the design of the board or not.
                        pad 1 and pad 2 of where the regulator sits(left and center) has zero resistance between them.
                        does that sound fishy to you?
                        smells fishy, looks fishy, is fishy! Yes, you'd have to remove that short first.
                        Last edited by CapLeaker; 02-19-2017, 01:14 PM.

                        Comment

                        • sdinelli
                          Sdinelli
                          • Aug 2014
                          • 152
                          • USA

                          #13
                          Re: syncmaster p2770hd no power to touch panel

                          Originally posted by CapLeaker
                          smells fishy, looks fishy, is fishy! Yes, you'd have to remove that short first.
                          I'm not sure exactly what to check because I don't the schematics but I guess ill try to poke around.

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #14
                            Re: syncmaster p2770hd no power to touch panel

                            Remove the regulator then check the resistance between the middle pad and GND to see if it shows <1 Ohm or not as suggested in my post #8 which you did so it is not the IC that is shorted.
                            Can I see the closed up pictures where that regulator is? you may have to remove some caps next.
                            Last edited by budm; 02-20-2017, 10:59 PM.
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

                            • sdinelli
                              Sdinelli
                              • Aug 2014
                              • 152
                              • USA

                              #15
                              Re: syncmaster p2770hd no power to touch panel

                              Originally posted by budm
                              Remove the regulator then check the resistance between the middle pad and GND to see if it shows <1 Ohm or not as suggested in my post #8 which you did so it is not the IC that is shorted.
                              Can I see the closed up pictures where that regulator is? you may have to remove some caps next.
                              The picture of the removed regulator is posted above.
                              Heres a closeup of the board with out it.
                              and the back side right behind it
                              Attached Files
                              Last edited by sdinelli; 02-21-2017, 09:39 AM.

                              Comment

                              • sdinelli
                                Sdinelli
                                • Aug 2014
                                • 152
                                • USA

                                #16
                                Re: syncmaster p2770hd no power to touch panel

                                Does anyone think it could be the schottky diode on the back side?
                                it measured .067V and .04 V reversed.
                                I should probably remove it and retest huh?
                                Last edited by sdinelli; 02-21-2017, 04:07 PM.

                                Comment

                                • dick_barton
                                  Badcaps Legend
                                  • Aug 2015
                                  • 6642
                                  • Wales

                                  #17
                                  Re: syncmaster p2770hd no power to touch panel

                                  Diodes are best tested with at least one end lifted from the board.
                                  Willing to help but I'm no expert.

                                  Comment

                                  • sdinelli
                                    Sdinelli
                                    • Aug 2014
                                    • 152
                                    • USA

                                    #18
                                    Re: syncmaster p2770hd no power to touch panel

                                    removed the schottky diode D103 from the back side
                                    It says 106 B340
                                    I measured .166V and OL reversed
                                    this is no Bueno correct?
                                    If it is indeed bad would this be a good replacement?

                                    http://www.digikey.com/product-detai...DICT-ND/768811

                                    Thanks
                                    Last edited by sdinelli; 02-22-2017, 02:54 PM.

                                    Comment

                                    • dick_barton
                                      Badcaps Legend
                                      • Aug 2015
                                      • 6642
                                      • Wales

                                      #19
                                      Re: syncmaster p2770hd no power to touch panel

                                      Those reading appear to be good.
                                      Willing to help but I'm no expert.

                                      Comment

                                      • sdinelli
                                        Sdinelli
                                        • Aug 2014
                                        • 152
                                        • USA

                                        #20
                                        Re: syncmaster p2770hd no power to touch panel

                                        Originally posted by dick_barton
                                        Those reading appear to be good.
                                        Ugh. I thought the voltage was supposed to be between .3 and .7 normally.

                                        Comment

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