18 month old Samsung curved TV with screen fault

[safesurfer65]

Hello

Here we have an 18 month old Samsung curved TV with a screen fault.
Its a UE55H8000. I'm presuming its a terminal screen fault (see attached).
Any thoughts ?

thanks

Mark

[ReeceyBurger123]

Re: 18 month old Samsung curved TV with screen fault

Panel failure, not fixable. More Led shite failing

[safesurfer65]

Re: 18 month old Samsung curved TV with screen fault

Thanks,

Thought as much. Poor woman is gutted, paid a lot of money for it as well. Only come with a 12 month guarantee.

[ReeceyBurger123]

Re: 18 month old Samsung curved TV with screen fault

Tell her to sue them, my uncle was able to get a full refund and a replacement when his 60" Sammy developed a line after 2 years. However he is very good at fighting court cases and took a lot of time on it.

[Hamie]

Re: 18 month old Samsung curved TV with screen fault

Sale of goods act 1979 clearly states that goods must last a satisfactory amount of time.

Many people use this act when an appliance fails out of warranty. 18 months is not a satisfactory amount of time for a 'top of the range' TV to last.

Quoting this act and a threat of going to trading standards might get them to replace it without going to Court.

[mmartell]

Re: 18 month old Samsung curved TV with screen fault

Are the tabs on the bottom on this model ? Because that's an expensive lesson learned if she was spraying glass cleaner directly on the screen.