Samsung UN65ES6550F No picture, no backlight

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  • Slimpickins
    Member
    • Mar 2016
    • 13
    • USA

    #1

    Samsung UN65ES6550F No picture, no backlight

    Problem Statement:
    As the title says 65” Samsung LED TV no picture and no backlights verified with back removed from TV.

    When T-con board is unplugged backlights come on for about 1 minute then the lowers turn off, in another 15-20 seconds the remainder turn off.
    With main board disconnected all backlights come on and stay on.

    I have voltage measurements in attachments for CNM801 PB to main and CNL802A/B LED output

    I am thinking this BN44-00545A power board has an issue but would like to confirm with your help.

    Any thoughts or troubleshooting assistance would be appreciated,
    Kevin D.
    Attached Files
  • dick_barton
    Badcaps Legend
    • Aug 2015
    • 6642
    • Wales

    #2
    Re: Samsung UN65ES6550F No picture, no backlight

    Can someone enlighten me as to what OD_Level & OD_ON are?
    Thanks


    If you press Menu on you remote and shine a torch on the screen, can you see it?

    Are there any board legends for the connections on CN802A & CN802B
    Last edited by dick_barton; 03-24-2016, 05:34 PM.
    Willing to help but I'm no expert.

    Comment

    • Slimpickins
      Member
      • Mar 2016
      • 13
      • USA

      #3
      Re: Samsung UN65ES6550F No picture, no backlight

      I couldn't see anything with the flashlight test

      The only legend for CNL802A/B is in the pic labeled power bd output
      210vdc, 4ch, 216ma

      Comment

      • dick_barton
        Badcaps Legend
        • Aug 2015
        • 6642
        • Wales

        #4
        Re: Samsung UN65ES6550F No picture, no backlight

        It looks like (guess work) that each connector is driving 4 led string so 8 in total at 210V, 216mA per string. If you disconnect the connectors, what voltages do you get at 802A & 802B?

        Edit
        I've just taken a look at your photo again and you give the open circuit voltages at the connector
        Last edited by dick_barton; 03-24-2016, 06:47 PM.
        Willing to help but I'm no expert.

        Comment

        • dick_barton
          Badcaps Legend
          • Aug 2015
          • 6642
          • Wales

          #5
          Re: Samsung UN65ES6550F No picture, no backlight

          With main board disconnected all backlights come on and stay on.


          So what are the voltages on those connectors with the main board removed and backlights on.
          Last edited by dick_barton; 03-24-2016, 06:52 PM.
          Willing to help but I'm no expert.

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: Samsung UN65ES6550F No picture, no backlight

            Since the backlights come on and stay on without main board connected, it is telling us that the power supply and the LED drivers are working, the power supply board has pull-resistors for self test when main board is not connected.
            So what do you get if you leave toon disconnected but everything else connected, can you turn on the TV and get the backlights?
            It looks to some thing is killing the Pam dim signal.
            Last edited by budm; 03-24-2016, 07:27 PM.
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • Slimpickins
              Member
              • Mar 2016
              • 13
              • USA

              #7
              Re: Samsung UN65ES6550F No picture, no backlight

              Originally posted by budm
              Since the backlights come on and stay on without main board connected, it is telling us that the power supply and the LED drivers are working, the power supply board has pull-resistors for self test when main board is not connected.
              So what do you get if you leave toon disconnected but everything else connected, can you turn on the TV and get the backlights?
              It looks to some thing is killing the Pam dim signal.
              For confirmation are u asking what I get with T-Con disconnected? If yes, with T-con disconnected i get back lights all on for a little more than 1 minute then half go dim then off and in another 20 seconds the remainder backlight go out.

              If you are referring to "toon" I am not familiar with that?

              Is there any means of determining if the "Pam dim signal" is being affected?

              Really appreciate your help.

              Comment

              • Slimpickins
                Member
                • Mar 2016
                • 13
                • USA

                #8
                Re: Samsung UN65ES6550F No picture, no backlight

                Originally posted by dick_barton
                With main board disconnected all backlights come on and stay on.


                So what are the voltages on those connectors with the main board removed and backlights on.
                With Main bd disconnected and BL on.

                CNL802A
                Pin
                3 - 83.4
                4 - 83.4
                7 - 1.10
                8 - 1.10
                11 - 83.1
                12 - 83.2
                15 - 1.09
                16 - 1.11

                CNL802B
                Pin
                3 - 165.8
                4 - 165.8
                7 - 83.4
                8 - 83.4
                11 - 165.5
                12 - 165.5
                15 - 83.4
                16 - 83.4

                Seems like each plug has 2 sets of LEDs on it. Let me know if anything pops out at you.
                Thx
                Last edited by Slimpickins; 03-24-2016, 08:16 PM.

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Samsung UN65ES6550F No picture, no backlight

                  '
                  'If you are referring to "toon" I am not familiar with that? & It looks to some thing is killing the Pam dim signal.' Sorry that is my typo, its T-CON and PWM.
                  Last edited by budm; 03-24-2016, 08:33 PM.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • dick_barton
                    Badcaps Legend
                    • Aug 2015
                    • 6642
                    • Wales

                    #10
                    Re: Samsung UN65ES6550F No picture, no backlight

                    So with backlights on, the voltages read on CN802A and CN802B are:-

                    8 off 83V
                    4 off 1.0V
                    4 off 165V


                    Assuming that the 1.0v's are error feedback from the Leds then what drives the LED's. The 83V, 165V or both.???
                    Willing to help but I'm no expert.

                    Comment

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