Last year a Vizio XVT553SV came into my shop after lightning strike. We fixed the set with a refurb mainboard from shopjimmy and customer had his set back within a week.
A few weeks ago this customer returned with his XVT553SV complaining that his power had flickered and his set was now in a boot loop. I plug it in, the vizio logo goes from amber to white for a minute or two and then solid amber, then you can turn it on but only vizio logo shows and after about 5 minutes the set recycles.
Customer didn't want repaired this time, just wanted an insurance estimate. Said it went out the day before the superbowl and he had already purchased a new set. Customer didn't give me the remote though.
So, this time ShopJimmy didn't have the main-board in stock. I did some searching around and found one on ebay and was reluctant but purchased it anyway. After install, when I turn on the set it takes me to initial remote setup. Problem, I don't have the remote. I've tried all the Vizio remotes here in the shop but none seem to work. I called customer but he already tossed the Bluetooth remote. I purchased replacement on Amazon last night but today I'm concerned that the problem is bigger than the remote. It makes no sense that it would just lock itself up at this setup screen. I have 2 other Vizio remotes and I've tried putting the TV in IR mode with both remotes but I get nothing.
Any thoughts? Anyone have one of these sets can verify that I need the remote to get past the initial setup? Any other thoughts?
A few weeks ago this customer returned with his XVT553SV complaining that his power had flickered and his set was now in a boot loop. I plug it in, the vizio logo goes from amber to white for a minute or two and then solid amber, then you can turn it on but only vizio logo shows and after about 5 minutes the set recycles.
Customer didn't want repaired this time, just wanted an insurance estimate. Said it went out the day before the superbowl and he had already purchased a new set. Customer didn't give me the remote though.
So, this time ShopJimmy didn't have the main-board in stock. I did some searching around and found one on ebay and was reluctant but purchased it anyway. After install, when I turn on the set it takes me to initial remote setup. Problem, I don't have the remote. I've tried all the Vizio remotes here in the shop but none seem to work. I called customer but he already tossed the Bluetooth remote. I purchased replacement on Amazon last night but today I'm concerned that the problem is bigger than the remote. It makes no sense that it would just lock itself up at this setup screen. I have 2 other Vizio remotes and I've tried putting the TV in IR mode with both remotes but I get nothing.
Any thoughts? Anyone have one of these sets can verify that I need the remote to get past the initial setup? Any other thoughts?
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