PL51D550C1G Plasma Samsung - No picture, but sound is ok

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • tom66
    EVs Rule
    • Apr 2011
    • 32560
    • UK

    #21
    Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

    Right now, it seems that -most- of the TV is working (voltages etc) but there is no picture. The crazy volts on X-main, in the very least, show that something is switching. And you might be able to hear a subtle buzzing from the electronics in the TV while it is operating.

    I am assuming that when you tested the logic patterns, you jumpered pins 3 and 4 of the connector and unplugged the LVDS cable. This should result in a series of patterns on the display.

    Check the plasma panel very carefully for cracks, including around the edge of the screen. A single crack will mean no picture at all. It is not like an LCD where a crack will cause part of the picture to go bad, it is very rare for plasma displays to have any image when damaged.

    If there are no cracks I would try replacing the CONTROL (LOGIC MAIN) BOARD first. This is different from the MAIN BOARD, which is the board with the HDMI ports on it.

    If you can borrow a scope, it would help confirm the fault. If not, it will have to be shot-gun diagnosis, replacing parts a bit at a time :/ sorry.
    Last edited by tom66; 11-25-2014, 05:19 PM.
    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

    Comment

    • rogerazambuja
      Senior Member
      • Nov 2014
      • 88
      • Brazil

      #22
      Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

      Originally posted by tom66
      Right now, it seems that -most- of the TV is working (voltages etc) but there is no picture. The crazy volts on X-main, in the very least, show that something is switching. And you might be able to hear a subtle buzzing from the electronics in the TV while it is operating.

      I am assuming that when you tested the logic patterns, you jumpered pins 3 and 4 of the connector and unplugged the LVDS cable. This should result in a series of patterns on the display.

      Check the plasma panel very carefully for cracks, including around the edge of the screen. A single crack will mean no picture at all. It is not like an LCD where a crack will cause part of the picture to go bad, it is very rare for plasma displays to have any image when damaged.

      If there are no cracks I would try replacing the CONTROL (LOGIC MAIN) BOARD first. This is different from the MAIN BOARD, which is the board with the HDMI ports on it.

      If you can borrow a scope, it would help confirm the fault. If not, it will have to be shot-gun diagnosis, replacing parts a bit at a time :/ sorry.
      Yes, I can hear a subtle buzzing from the eletronics and yes, I did this test that you mentioned on your post.
      How do reach the plasma display, I have to disassembly everything, right?
      Just one more question, even if the led on logic board is blinking indicating that everithing is fine, the problem could be the logic board?

      Anyway, thanks a lot for helping.

      Comment

      • tom66
        EVs Rule
        • Apr 2011
        • 32560
        • UK

        #23
        Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

        If you want you can easily remove the front bezel, but even that is not really necessary. You just need to check the surface and edge of the glass.

        I think the control board is working (blinking light) but not sending the right signal.

        Could still be Y-main or Y-buffer fault but I'd be guessing at that point, hard to say.
        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

        Comment

        • rogerazambuja
          Senior Member
          • Nov 2014
          • 88
          • Brazil

          #24
          Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

          Originally posted by tom66
          If you want you can easily remove the front bezel, but even that is not really necessary. You just need to check the surface and edge of the glass.

          I think the control board is working (blinking light) but not sending the right signal.

          Could still be Y-main or Y-buffer fault but I'd be guessing at that point, hard to say.
          Looking from the front the panel is perfect. I'll try to disassembly and check. But what is strange is the fact that I heard a little "explosion" coming from tv but visually everything is perfect.

          Comment

          • rogerazambuja
            Senior Member
            • Nov 2014
            • 88
            • Brazil

            #25
            Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

            I tried to turn on the TV removing the cables that connects logic board to Y-Main and X-Main (picture) to see if the led would still blinking indicating that everything is fine, and it did. It isn't supposed to blink indicating that something is wrong?
            There is another way to test these capacitors with a multimeter (unsolder the capacitors from the board)?
            What could be this "explosion" that I heard when the picture was gone?

            Sorry about the questions. I'm trying everything before buying some board, because it's very expensive in Brazil, and buying from another country would take a lot of time to arrive here.
            Last edited by rogerazambuja; 11-25-2014, 07:14 PM.

            Comment

            • rogerazambuja
              Senior Member
              • Nov 2014
              • 88
              • Brazil

              #26
              Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

              If there isn't any light coming from the panel in a dark room, the problem could be the screen? There is no way to test to be sure if it is the plasma panel? I have to insist asking what could be that "explosion" that i heard before screen become black, because I think this could be the key to the problem.

              Comment

              • rogerazambuja
                Senior Member
                • Nov 2014
                • 88
                • Brazil

                #27
                Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                Here are some pictures of my TV's screen. I didn't find anything wrong visually.

                But what is driving me crazy is the fact that I heard a loud "explosion" coming from TV before picture disappeared (and I'm sure this is the reason of the problem), but I can't find any leads of what did "explode"


                Last edited by rogerazambuja; 11-26-2014, 09:31 PM.

                Comment

                • rogerazambuja
                  Senior Member
                  • Nov 2014
                  • 88
                  • Brazil

                  #28
                  Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                  Originally posted by tom66
                  Ve is ok, a slightly low voltage is acceptable if the image is not on.
                  On the X-main (http://i.imgur.com/9TSFJGL.jpg), there are three or four large red capacitors. Right next to each other, top left of board. Can you measure the voltage ACROSS these?
                  tom66, can I unsolder these capacitors and test one by one with my multimeter?

                  PS: my multimeter is like this one in the picture

                  Comment

                  • tom66
                    EVs Rule
                    • Apr 2011
                    • 32560
                    • UK

                    #29
                    Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                    Maybe it's worth pulling the Y-main and X-main out and checking for shorted transistors and other devices.

                    That meter cannot test capacitors unfortunately.
                    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                    Comment

                    • rogerazambuja
                      Senior Member
                      • Nov 2014
                      • 88
                      • Brazil

                      #30
                      Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                      Originally posted by tom66
                      Maybe it's worth pulling the Y-main and X-main out and checking for shorted transistors and other devices.

                      That meter cannot test capacitors unfortunately.
                      I think I can borrow a meter that can test capacitors, but I can't test using resistance test (like in picture below)?
                      tom66, just one more question, do you think the "explosion" that I heard is probably some capacitor that blew up (even that visually they are fine)?

                      Last edited by rogerazambuja; 11-27-2014, 12:35 PM.

                      Comment

                      • tom66
                        EVs Rule
                        • Apr 2011
                        • 32560
                        • UK

                        #31
                        Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                        If it was going to be anything, it would be a transistor failing.
                        Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                        For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                        Comment

                        • rogerazambuja
                          Senior Member
                          • Nov 2014
                          • 88
                          • Brazil

                          #32
                          Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                          Originally posted by tom66
                          If it was going to be anything, it would be a transistor failing.
                          Hmm... As I didn't see any blown transistor or cap I will take my TV to a tech in my town. Anyway, thanks to everyone for helping

                          Comment

                          • tom66
                            EVs Rule
                            • Apr 2011
                            • 32560
                            • UK

                            #33
                            Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                            Well, OK. But it's simple enough to use a meter to find shorted transistors. Components very rarely show signs of obvious damage.
                            Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                            For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                            Comment

                            • rogerazambuja
                              Senior Member
                              • Nov 2014
                              • 88
                              • Brazil

                              #34
                              Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                              Originally posted by tom66
                              Well, OK. But it's simple enough to use a meter to find shorted transistors. Components very rarely show signs of obvious damage.
                              How I can find shorted transistors? If you know some good video on internet i'll be grateful.
                              Last edited by rogerazambuja; 11-27-2014, 06:21 PM.

                              Comment

                              • rogerazambuja
                                Senior Member
                                • Nov 2014
                                • 88
                                • Brazil

                                #35
                                Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                After watch some videos on internet, I took off one transistor of X-Main board to test, and it is ok. But I think I won't test the others transistors because it was very difficult to me removing it. I almost melt the contact on the board, and now it is difficult to solder it again.

                                Comment

                                • tom66
                                  EVs Rule
                                  • Apr 2011
                                  • 32560
                                  • UK

                                  #36
                                  Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                  You don't need to remove the transistor. You can test across all three pin combinations (1-2, 2-3, 1-3) for shorts. That will tell you if it is shorted, which is how 99% of transistors, especially ones that go "pop", generally fail.
                                  Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                  For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                  Comment

                                  • rogerazambuja
                                    Senior Member
                                    • Nov 2014
                                    • 88
                                    • Brazil

                                    #37
                                    Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                    Originally posted by tom66
                                    You don't need to remove the transistor. You can test across all three pin combinations (1-2, 2-3, 1-3) for shorts. That will tell you if it is shorted, which is how 99% of transistors, especially ones that go "pop", generally fail.
                                    I'm using diode mode on multimeter to test. It will work without removng it of circuit? I attach black probe to source, then quicly touch with red probe on left pin to actuvate the mosfet, them put the red probe on drain. This is how a guy do on a vídeo, don't know if it is the correct way to do this.

                                    Comment

                                    • tom66
                                      EVs Rule
                                      • Apr 2011
                                      • 32560
                                      • UK

                                      #38
                                      Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                      Whilst it's the proper way to check if a transistor is bad, it is extremely rare for a MOSFET / IGBT transistor to fail where it has not shorted. So you can just use diode mode to look for shorts.

                                      If and only if there are no obvious shorts would I then try functionality testing.
                                      The diode mode of the meter is usually not high enough voltage to turn on power MOSFET gate though, so I would use two 3V coincells in series.

                                      That being said: 68 LCDs & 26 plasmas later... number of bad, but not shorted transistors = 1... and that one was leaky, in an array of transistors that had also shorted. So it was probably wounded by the other transistors failing.
                                      Last edited by tom66; 11-28-2014, 08:12 AM.
                                      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                      Comment

                                      • rogerazambuja
                                        Senior Member
                                        • Nov 2014
                                        • 88
                                        • Brazil

                                        #39
                                        Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                        Update: I took my TV to a tech, he said the problem is on both X-main and Y-main and I should take my tv to Samsung assistance in order to change both boards, because he doesn't have it.
                                        He didn't say how he have tested my TV and why he knows that the problem is both boards, he just said that is common when one boards fail, the other one fails too. I assumed as he said he doesn't have the boards to replace mine, he didn't test with good boards to be sure if picture works.
                                        I'm not sure what i'm gonna do, because the led on logic board blinks indicating that everything is fine. But, because of the "explosion" I heard when my tv failed I'm think that the problem could really be X-main and Y-main (because both have big caps and transistors).
                                        So... what board I should try to buy and replace first: logic board, or Y-main and X-main boards? Can I trust in shopjimmy? They ship to Brazil?
                                        Last edited by rogerazambuja; 12-05-2014, 02:56 PM.

                                        Comment

                                        • rogerazambuja
                                          Senior Member
                                          • Nov 2014
                                          • 88
                                          • Brazil

                                          #40
                                          Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                          Update 2: I had tested every transistors on X-Main and Y-Main boards using diode mode in my multimeter, and it seems there is no one shorted. Except one that I had tested every pins (1-2, 2-3, 1-3) and it showed "000" on multimeter LCD. It seems that it is shorted. Could it be the cause of the problem of my TV?
                                          The transistor I'm talking about is SMK1360 on picture below:

                                          Last edited by rogerazambuja; 12-05-2014, 07:46 PM.

                                          Comment

                                          Related Topics

                                          Collapse

                                          • TR103
                                            Samsung TV model UE50TU: rebooting, backlight, sound, but no picture
                                            by TR103
                                            Hi, I have a Samsung UE50TU with:
                                            - sound and backlight, but no picture
                                            - when it arrived, it had a picture for a few seconds
                                            - it keeps rebooting
                                            - without ribbon cable between the two panel boards, it does not reboot but I have no picture
                                            - without cable between mainboard and lcd panel, it does not reboot (but obviously i have no picture)
                                            - when i try a tape fix, its keeps rebooting, unless I tape off pin 1 (the innermost pin). In that case it does not reboot but I have no picture.

                                            - without cable between mainboard and lcd panel and with a jumpered...
                                            01-22-2025, 04:12 PM
                                          • Mgiffune
                                            Samsung UN60EH6000F Black Screen, Backlight and Sound Good. Power Cycle Returns Picture
                                            by Mgiffune
                                            I have a 60 inch Samsung UN60EH6000F flatscreen TV. The screen went black a few months ago Sound is good, backlight is good, no menu. I replaced the TCon board with a used board purchased from Ebay. It worked fine for a 3-4 months, then the screen started ‘fading' back. Once again, sound is good, backlight is good, no menu. However, this time the picture looks fine for about 10-15 minutes, then fades back. If I power cycle the TV, the display reappears, for another 10-15 minutes, then fades black again. Repeatable ever time.

                                            I ordered a supposedly ‘new' Tcon board this time, and
                                            ...
                                            06-09-2024, 10:28 AM
                                          • Ierwin
                                            Samsung UE60KU6079 backlight okay mainboard responsive, no picture, no sound
                                            by Ierwin
                                            Hello everyone,
                                            Ive got a UE60KU6079 on the workbench that is giving me some headaches trying to troubleshoot.
                                            The previous owner stated that there had been white dots on the screen which from the description sounded like some lenses fell of the backlight LEDs.
                                            He had opened the TV from the back, trying to get to the backlight, supposedly gave up, reassebled everything and gave the TV to me.
                                            I expected the worst like ripped COF cables or a cracked panel but could not find anything like that yet.
                                            Anyway I still fully expect that there has been something seriously damaged...
                                            05-13-2025, 03:31 PM
                                          • jchang
                                            Samsung UN70NU6900F no picture and no sound
                                            by jchang
                                            Hi all

                                            I was just given a Samsung TV with the issue. I read various threads and videos and attempted the ribbon tape method to gain an image, but no luck.



                                            Symptom:
                                            No picture no sound.
                                            When I plug in the power cord, Backlight LED turns on for a half second and then turns off. The red LED next to the power button located center bottom flashes 2 or 3 times. When the power button is pressed after, it does the same thing.
                                            No sound at all.



                                            What I tried:
                                            1. I tried unplugging the left or right ribbon...
                                            01-09-2023, 06:28 PM
                                          • Dodgethis
                                            Samsung QN75Q6DRA, No Picture, Has BL, and Sound
                                            by Dodgethis
                                            Hello all,

                                            This is my first post, but long term lurker on the form learning as much as possible about these TV's. I was given this TV as due to a power outage of constant On/off of power to TV. The TV originally would just click on and off (Typical Reboot Cycle). I opened the back of the TV, and troubleshooted by taking the 96 pin LVDS off one at a time to see if I had a picture on either side. I finally fixed the reboot cycle by finding the error on the left side of the screen off connector CN 1301, and the TV would stay on. Further troubleshooting led me to the driver boards where...
                                            09-11-2024, 07:39 AM
                                          • Loading...
                                          • No more items.
                                          Working...