PL51D550C1G Plasma Samsung - No picture, but sound is ok

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rogerazambuja
    Senior Member
    • Nov 2014
    • 88
    • Brazil

    #1

    PL51D550C1G Plasma Samsung - No picture, but sound is ok

    Hi Guys. I have a PL51D550 Samsung Plasma TV model (Brazilian version of PN51D550). Some days ago I was watching tv, then I heard a loud "shot" coming from the set and the picture was gone. Only sound works now.
    I checked all voltages on every board according to a video on internet and they are ok. Visually there is no blowed capacitor, and the led on logic board is blinking indicating that everything is fine. Any advices?
  • tom66
    EVs Rule
    • Apr 2011
    • 32560
    • UK

    #2
    Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

    Please supply pictures of the parts in the chassis. https://www.badcaps.net/forum/showthread.php?t=39740
    Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
    For service manual, schematic, boardview (board view), datasheet, cad - use our search.

    Comment

    • rogerazambuja
      Senior Member
      • Nov 2014
      • 88
      • Brazil

      #3
      Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

      As soon as I arrive at home I will take some pictures. Tks

      Comment

      • rogerazambuja
        Senior Member
        • Nov 2014
        • 88
        • Brazil

        #4
        Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok



        Here are some pictures of all the boards. I took the pictures with my phone's camera, so if it is not good let me know. I will take better pictures with a better camera with macro function asap.

        Comment

        • tom66
          EVs Rule
          • Apr 2011
          • 32560
          • UK

          #5
          Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

          Pictures are good, thanks.

          Do you have a digital multimeter available?

          On the power board (http://i.imgur.com/h8FhVdI.jpg) there are points marked VS-TP and VA-TP.

          Please check the voltage on these points. Use DC volts (highest range if manually ranging) and place the red probe on the point, black probe on the chassis.

          Note what you get with the set plugged in and working.
          Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
          For service manual, schematic, boardview (board view), datasheet, cad - use our search.

          Comment

          • rogerazambuja
            Senior Member
            • Nov 2014
            • 88
            • Brazil

            #6
            Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

            Originally posted by tom66
            Pictures are good, thanks.

            Do you have a digital multimeter available?

            On the power board (http://i.imgur.com/h8FhVdI.jpg) there are points marked VS-TP and VA-TP.

            Please check the voltage on these points. Use DC volts (highest range if manually ranging) and place the red probe on the point, black probe on the chassis.

            Note what you get with the set plugged in and working.
            Hi Tom. I already checked these points, but I did again right now, VS is 203V and VA is 56V.
            There is a "stamp" on TV saying the correct voltages, and it says: VS 205V, VA 58V, VSC -187, VE 80. I think that these variations are normal, right?
            What could be wrong? Is it possible that the panel is broken, even if visually it seems ok? Is it normal the led on logic board blinks indicating that everything is ok even when some board is the problem?
            Sorry for bad english and so many questions, I'm trying to explain with details. Thanks a lot for helping.

            Comment

            • rogerazambuja
              Senior Member
              • Nov 2014
              • 88
              • Brazil

              #7
              Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

              I forgot to mention... I tried a "self test" too. On this test you disconnect the cable that connect main board and logic board, and put a jumper in the logic board, then it is supposed to show some picture patterns on screen. It didn't work, screen remains off.

              Comment

              • mmartell
                Badcaps Legend
                • Oct 2013
                • 3189
                • Canada

                #8
                Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                Did you check fuses on the Y and X Boards ?

                Comment

                • tom66
                  EVs Rule
                  • Apr 2011
                  • 32560
                  • UK

                  #9
                  Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                  I'd check in a dark room, see if you can see a slight glow from the panel.
                  You can check Vsc and Ve on Y-main and X-main respectively. (Vsc may be marked Vscan.)
                  There is also usually a fuse on the E/F buffer boards which should also be checked.
                  Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                  For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                  Comment

                  • rogerazambuja
                    Senior Member
                    • Nov 2014
                    • 88
                    • Brazil

                    #10
                    Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                    Originally posted by mmartell
                    Did you check fuses on the Y and X Boards ?
                    To be honest I didn't find any fuses on both boards. If you guys with more knowledge could mark the fuses on the pictures i'll be grateful.

                    Originally posted by tom66
                    I'd check in a dark room, see if you can see a slight glow from the panel. You can check Vsc and Ve on Y-main and X-main respectively. (Vsc may be marked Vscan.) There is also usually a fuse on the E/F buffer boards which should also be checked.
                    Which one is the "E/F buffer board"? I will test if I can see a slight glow from panel as soon as a arrive at home.
                    Last edited by rogerazambuja; 11-25-2014, 09:18 AM.

                    Comment

                    • tom66
                      EVs Rule
                      • Apr 2011
                      • 32560
                      • UK

                      #11
                      Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                      E/F buffer boards are at the bottom of the set. There is a heatsink covering them. Fuse will typically be a small white surface-mount device, often with gold or silver endcaps.

                      I don't think there are any fuses on the Y-main or X-main on this set.

                      Note: You can take the heatsink off but you absolutely MUST install it before powering the TV up, as otherwise damage can occur to the plasma panel.
                      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                      Comment

                      • rogerazambuja
                        Senior Member
                        • Nov 2014
                        • 88
                        • Brazil

                        #12
                        Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                        I checked with a multimeter the fuse on F Buffer board and it is ok. I will check now VS, Ve and the panel...

                        Comment

                        • rogerazambuja
                          Senior Member
                          • Nov 2014
                          • 88
                          • Brazil

                          #13
                          Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                          Originally posted by tom66
                          I'd check in a dark room, see if you can see a slight glow from the panel.
                          You can check Vsc and Ve on Y-main and X-main respectively. (Vsc may be marked Vscan.)
                          There is also usually a fuse on the E/F buffer boards which should also be checked.
                          How do I check Vsc and Ve with a digital multimeter? Same way I checked VS and VA?

                          Comment

                          • tom66
                            EVs Rule
                            • Apr 2011
                            • 32560
                            • UK

                            #14
                            Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                            Yep, same way.
                            Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                            For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                            Comment

                            • rogerazambuja
                              Senior Member
                              • Nov 2014
                              • 88
                              • Brazil

                              #15
                              Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                              I checked. VSC is around -187 and VE are changing between 70~72. The stamp on tv says that VSC should be -187 (and it is) and VE should be 80. So VE is the problem?

                              PS: I just checked the screen right now and is completely black.
                              Last edited by rogerazambuja; 11-25-2014, 04:02 PM. Reason: Add information

                              Comment

                              • tom66
                                EVs Rule
                                • Apr 2011
                                • 32560
                                • UK

                                #16
                                Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                Ve is ok, a slightly low voltage is acceptable if the image is not on.
                                On the X-main (http://i.imgur.com/9TSFJGL.jpg), there are three or four large red capacitors. Right next to each other, top left of board. Can you measure the voltage ACROSS these?
                                Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                Comment

                                • rogerazambuja
                                  Senior Member
                                  • Nov 2014
                                  • 88
                                  • Brazil

                                  #17
                                  Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                  Originally posted by tom66
                                  Ve is ok, a slightly low voltage is acceptable if the image is not on.
                                  On the X-main (http://i.imgur.com/9TSFJGL.jpg), there are three or four large red capacitors. Right next to each other, top left of board. Can you measure the voltage ACROSS these?
                                  Yes. I will check right now...

                                  Comment

                                  • rogerazambuja
                                    Senior Member
                                    • Nov 2014
                                    • 88
                                    • Brazil

                                    #18
                                    Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                    How do I check these capacitors? I used DC Volts at maximun scale (1000V) and I tried black probe on SVC_Ground and the red probe on both sides (first one side, after the other side) of capacitor. Multimeter went crazy with numbers on display. What I did wrong?
                                    Last edited by rogerazambuja; 11-25-2014, 04:43 PM.

                                    Comment

                                    • tom66
                                      EVs Rule
                                      • Apr 2011
                                      • 32560
                                      • UK

                                      #19
                                      Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                      Hm, do you have an oscilloscope available?
                                      Some meters can't handle the electrically noisy environment of a plasma display (they produce a lot of RF) so this can cause them to go a little crazy.
                                      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                                      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                                      Comment

                                      • rogerazambuja
                                        Senior Member
                                        • Nov 2014
                                        • 88
                                        • Brazil

                                        #20
                                        Re: PL51D550C1G Plasma Samsung - No picture, but sound is ok

                                        Originally posted by tom66
                                        Hm, do you have an oscilloscope available?
                                        Some meters can't handle the electrically noisy environment of a plasma display (they produce a lot of RF) so this can cause them to go a little crazy.
                                        No, I don't have

                                        What else I can do to troubleshoot my tv?
                                        Last edited by rogerazambuja; 11-25-2014, 05:08 PM.

                                        Comment

                                        Related Topics

                                        Collapse

                                        • TR103
                                          Samsung TV model UE50TU: rebooting, backlight, sound, but no picture
                                          by TR103
                                          Hi, I have a Samsung UE50TU with:
                                          - sound and backlight, but no picture
                                          - when it arrived, it had a picture for a few seconds
                                          - it keeps rebooting
                                          - without ribbon cable between the two panel boards, it does not reboot but I have no picture
                                          - without cable between mainboard and lcd panel, it does not reboot (but obviously i have no picture)
                                          - when i try a tape fix, its keeps rebooting, unless I tape off pin 1 (the innermost pin). In that case it does not reboot but I have no picture.

                                          - without cable between mainboard and lcd panel and with a jumpered...
                                          01-22-2025, 04:12 PM
                                        • Mgiffune
                                          Samsung UN60EH6000F Black Screen, Backlight and Sound Good. Power Cycle Returns Picture
                                          by Mgiffune
                                          I have a 60 inch Samsung UN60EH6000F flatscreen TV. The screen went black a few months ago Sound is good, backlight is good, no menu. I replaced the TCon board with a used board purchased from Ebay. It worked fine for a 3-4 months, then the screen started ‘fading' back. Once again, sound is good, backlight is good, no menu. However, this time the picture looks fine for about 10-15 minutes, then fades back. If I power cycle the TV, the display reappears, for another 10-15 minutes, then fades black again. Repeatable ever time.

                                          I ordered a supposedly ‘new' Tcon board this time, and
                                          ...
                                          06-09-2024, 10:28 AM
                                        • Ierwin
                                          Samsung UE60KU6079 backlight okay mainboard responsive, no picture, no sound
                                          by Ierwin
                                          Hello everyone,
                                          Ive got a UE60KU6079 on the workbench that is giving me some headaches trying to troubleshoot.
                                          The previous owner stated that there had been white dots on the screen which from the description sounded like some lenses fell of the backlight LEDs.
                                          He had opened the TV from the back, trying to get to the backlight, supposedly gave up, reassebled everything and gave the TV to me.
                                          I expected the worst like ripped COF cables or a cracked panel but could not find anything like that yet.
                                          Anyway I still fully expect that there has been something seriously damaged...
                                          05-13-2025, 03:31 PM
                                        • jchang
                                          Samsung UN70NU6900F no picture and no sound
                                          by jchang
                                          Hi all

                                          I was just given a Samsung TV with the issue. I read various threads and videos and attempted the ribbon tape method to gain an image, but no luck.



                                          Symptom:
                                          No picture no sound.
                                          When I plug in the power cord, Backlight LED turns on for a half second and then turns off. The red LED next to the power button located center bottom flashes 2 or 3 times. When the power button is pressed after, it does the same thing.
                                          No sound at all.



                                          What I tried:
                                          1. I tried unplugging the left or right ribbon...
                                          01-09-2023, 06:28 PM
                                        • Dodgethis
                                          Samsung QN75Q6DRA, No Picture, Has BL, and Sound
                                          by Dodgethis
                                          Hello all,

                                          This is my first post, but long term lurker on the form learning as much as possible about these TV's. I was given this TV as due to a power outage of constant On/off of power to TV. The TV originally would just click on and off (Typical Reboot Cycle). I opened the back of the TV, and troubleshooted by taking the 96 pin LVDS off one at a time to see if I had a picture on either side. I finally fixed the reboot cycle by finding the error on the left side of the screen off connector CN 1301, and the TV would stay on. Further troubleshooting led me to the driver boards where...
                                          09-11-2024, 07:39 AM
                                        • Loading...
                                        • No more items.
                                        Working...