LG RZ-37LZ31, no power, faulty KNP-3370 PSU

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  • Chungalin
    Badcaps Veteran
    • Jul 2014
    • 422
    • Spain

    #1

    LG RZ-37LZ31, no power, faulty KNP-3370 PSU

    Hi,

    I have a LG RZ-27LZ31 LCD TV that doesn't power on. The 5V Stby are OK, but when you try to switch on, a relay clicks on the PSU several times but no other voltage comes from the PSU (5V, 12V, 18V, 24V).

    I've tried the PSU alone, making a bridge between the 5Vstby and the DPM line. Same results, so it's not a short in any other TV part.

    The PSU is a KN Powertek KNP-3370. The TV service manual doesn't include schematics from this board and I haven't found any.

    Any ideas? Which is the primary switching controller or regulator that I have to check first? I don't detect any shorts in switching mosfets, as far as I can check.
  • mscserbia
    Member
    • Dec 2013
    • 17
    • Serbia

    #2
    Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

    Post some pictures of that power supply.

    Comment

    • Chungalin
      Badcaps Veteran
      • Jul 2014
      • 422
      • Spain

      #3
      Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

      Not very good pics, but enough to start pointing zones to focus.
      Attached Files

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

        Can you list the labels of all the pins on those two white connectors? I would like to know what the 'DPM' pin is.
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • Chungalin
          Badcaps Veteran
          • Jul 2014
          • 422
          • Spain

          #5
          Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

          One:

          18V
          18V
          GND
          GND
          12V
          12V
          ACD
          GND
          5Vst
          DPM
          5V
          5V
          5V
          GND
          GND


          The other:

          24V
          24V
          24V
          24V
          24V
          GND
          GND
          GND
          GND
          GND
          12V
          12V
          GND
          33V

          Only 5Vst is present when powering the board.

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

            OK, I have no idea what 'DPM' stands for.
            But the bottom line is that the main board is not sending any signals back to the power supply board.
            When you bridge the 5VST and the DPM line, did you remove the DPM wire going back to the main board first?
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • Chungalin
              Badcaps Veteran
              • Jul 2014
              • 422
              • Spain

              #7
              Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

              I'm trying the PSU alone on the desk, completely isolated from the TV. Unless the PSU has some kind of undercurrent protection, it's supposed that all those voltages have to show up once it's fixed...

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #8
                Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

                We need to find out what that DPM line goes to on the board. By the way, did you see the DPM goes HIGH when TV is turned on and goes LO when turned off? If it is control line then it should toggle LO-HI, HI-LO with power switch.
                Need to find SCH of this board or a working board to do comparison readings.
                Last edited by budm; 12-13-2014, 11:33 AM.
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • Chungalin
                  Badcaps Veteran
                  • Jul 2014
                  • 422
                  • Spain

                  #9
                  Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

                  Service manual available at ElectroTanya. Schematic of power connector at page 44. As you say, I noticed that when the TV wanted to turn on, DPM line went to 5V. Could not find what does ACD, schematics aren’t searchable. Thre’re no other control lines.

                  Comment

                  • budm
                    Badcaps Legend
                    • Feb 2010
                    • 40746
                    • USA

                    #10
                    Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

                    'ACD' is AC Detect (same as AC OK in some other brand)
                    Never stop learning
                    Basic LCD TV and Monitor troubleshooting guides.
                    http://www.badcaps.net/forum/showthr...956#post305956

                    Voltage Regulator (LDO) testing:
                    http://www.badcaps.net/forum/showthr...999#post300999

                    Inverter testing using old CFL:
                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                    http://s807.photobucket.com/user/budm/library/

                    TV Factory reset codes listing:
                    http://www.badcaps.net/forum/showthread.php?t=24809

                    Comment

                    • sordids999
                      Badcaps Legend
                      • May 2013
                      • 2152
                      • uk

                      #11
                      Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

                      Hi Chungalin

                      did you ever fix this problem i have the same fault im trying to fix for a family member

                      Comment

                      • Chungalin
                        Badcaps Veteran
                        • Jul 2014
                        • 422
                        • Spain

                        #12
                        Re: LG RZ-37LZ31, no power, faulty KNP-3370 PSU

                        Sorry Sordids, I forgot to suscribe to this thread and didn’t see your question. I never managed to repair this and now I’m salvaging boards from this TV and discard the remaining parts.

                        Comment

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