DIGMA PRO Art M Monitor 5K IPS 60hz only backlight

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  • Chiro
    New Member
    • Jul 2025
    • 3
    • Estonia
    #1

    DIGMA PRO Art M Monitor 5K IPS 60hz only backlight

    Hello everyone,

    The monitor has no visible external damage and has not been dropped. Currently, the backlight is on, but no image is displayed. I have replaced the power and HDMI cables, and connected it to my laptop (the graphics card detects the monitor, but no image appears). The service menu is also unresponsive. Could anyone share insights on troubleshooting or repair options for this issue?
    Tags: None
    • Davi.p
      Hobbist Tech
      • Sep 2009
      • 4535
      • Italy - Milan
      #2
      Can you post the photo of interface card? Have you checked dc dc converters on interface card? The interface has probably a software problem, no exit from this situation commonly... prepare to throw all away.. and change brand

        Comment

        • lotas
          Badcaps Legend
          • Jan 2016
          • 4845
          • Russia
          #3
          If this monitor cost pennies, it could be thrown away, but its price is $800.

            Comment

            • Davi.p
              Hobbist Tech
              • Sep 2009
              • 4535
              • Italy - Milan
              #4
              I'm saying finding softwares, for free or not it's rare today..

                Comment

                • lotas
                  Badcaps Legend
                  • Jan 2016
                  • 4845
                  • Russia
                  #5
                  So maybe the problem is in the panel, not in the software, diagnostics are needed first.

                    Comment

                    • Chiro
                      New Member
                      • Jul 2025
                      • 3
                      • Estonia
                      #6
                      Originally posted by Davi.p
                      Can you post the photo of interface card? Have you checked dc dc converters on interface card? The interface has probably a software problem, no exit from this situation commonly... prepare to throw all away.. and change brand
                      Gave it to the service center, repair $60, repair or replacement of the board, which one I did not ask. Asked them if they could put in a cooling system, they said there is enough there.

                        Comment

                        • Davi.p
                          Hobbist Tech
                          • Sep 2009
                          • 4535
                          • Italy - Milan
                          #7
                          i recall in Italy is mandatory the part code described in the invoice..

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