DIGMA PRO Art M Monitor 5K IPS 60hz only backlight

[Chiro]

Hello everyone,

The monitor has no visible external damage and has not been dropped. Currently, the backlight is on, but no image is displayed. I have replaced the power and HDMI cables, and connected it to my laptop (the graphics card detects the monitor, but no image appears). The service menu is also unresponsive. Could anyone share insights on troubleshooting or repair options for this issue?

[Davi.p]

Can you post the photo of interface card? Have you checked dc dc converters on interface card? The interface has probably a software problem, no exit from this situation commonly... prepare to throw all away.. and change brand

[lotas]

If this monitor cost pennies, it could be thrown away, but its price is $800.

[Davi.p]

I'm saying finding softwares, for free or not it's rare today..

[lotas]

So maybe the problem is in the panel, not in the software, diagnostics are needed first.

[Chiro]

Can you post the photo of interface card? Have you checked dc dc converters on interface card? The interface has probably a software problem, no exit from this situation commonly... prepare to throw all away.. and change brand

Gave it to the service center, repair $60, repair or replacement of the board, which one I did not ask. Asked them if they could put in a cooling system, they said there is enough there.

[Davi.p]

i recall in Italy is mandatory the part code described in the invoice..